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Grand Sierra Resort and Casino

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Traveller (1010)
Room & Suite (394)
Storyboard
Overview
  • Excellent56%
  • Very good27%
  • Average11%
  • Poor4%
  • Terrible2%
Travellers talk about
“driving range”(218 reviews)
“bowling alley”(532 reviews)
“summit rooms”(236 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Grand Sierra Resort and Casino
Announcement: Extended Pool Hours
Offers from Grand Sierra Resort and Casino
Announcement: Extended Pool Hours
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Rooms
Jul. 29Jul. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (15,516)
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1 - 5 of 15,460 reviews
Reviewed today

Upon arrival waited 1:45 mins to check in. Check in time was 1:00 and only one person at desk. Line of people went out into main entrance. Arrived in room - temp was 84 degrees. No air conditioning. Maintenance was called. Arrived approx. 1:25 mins...More

Thank jenningsjudy
Hotel's Favourite
Reviewed April 14, 2018

We have been coming to the Grand Sierra for several years. it continues to have a different look every time we show up. We have always said, "it's all under one roof". You don't need to go anywhere else. We have stayed in other properties...More

4  Thank larkinjl
Response from GSRCustomerCare, Manager at Grand Sierra Resort and CasinoResponded April 16, 2018

Dear larkinjl, Thank you for visiting the Grand Sierra Resort and Casino and sharing your review. It is a delight to know how much you enjoyed our resort. We truly appreciate the excellent rating you have awarded us and hope to welcome you back soon....More

Reviewed yesterday

They've upgraded their pool area which is nice but now allow local area residents to use the pool for a day fee. There were groups of young "adults" who had not yet discovered how to behave in public. Almost a gang like demeanor on the...More

2  Thank jmcgilroy
Reviewed yesterday

I stayed at the Grand Sierra Resort a week ago and accidentally left my brand new bathing suit in my hotel room. I didn't realize until I was fully out of the area and called from Carson City. Luckily, I contacted Betty Leurson from the...More

Thank kcorneille
A TripAdvisor Member
2
Reviewed 2 days ago via mobile

We had a great tine staying at the GSR. Rooms were well equipped, the location was excellent, but the best part was the check in. We were greeted by Deborah R. (Deb), who is originally from Phoenix, AZ - our home town. She was so...More

Thank A TripAdvisor Member
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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Spa
Bar/Lounge
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Airport Transportation
Room Service
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Spa
Casino and Gambling
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$82 - US$271 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Casino Hotel in Reno
#3 Spa Hotel in Reno
#3 Luxury Hotel in Reno
#5 Romantic Hotel in Reno
#8 Family Hotel in Reno
#10 Business Hotel in Reno
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$82 - US$271 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Casino Hotel in Reno
#3 Spa Hotel in Reno
#3 Luxury Hotel in Reno
#5 Romantic Hotel in Reno
#8 Family Hotel in Reno
#10 Business Hotel in Reno
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (1010)
Room & Suite (394)
Pool & Beach (89)
Dining (23)
Amenities (74)
Family and Play Areas (8)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Bili W
June 29, 2018|
AnswerShow all 4 answers
Response from hawaiiCalifornia | Reviewed this property |
The resort fee let’s you use the pool and you can charge to your space for food at the resort
1
Vote
Traveler95965
May 29, 2018|
Answer
Response from GSRCustomerCare | Property representative |
Hello! Thank you for reaching out to us. Absolutely: service dogs that meet the requirements set forth by State of Nevada statute (NRS 426.510) are accepted on property. Be sure to let the reservation agent know of your... More
0
Votes
Gary H
February 26, 2018|
AnswerShow all 4 answers
Response from Michael H | Reviewed this property |
I have had a deposit being held for a few weeks after the stay. It makes no sense that Reno hotels do this. Because of the policy and the area itself I do not consider Reno on my "must see" list.
1
Vote
Room Tips
"Make sure room has air conditioning working. View was limited. Hotel building had glare from sun-had to leave..."
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"Get to the hotel early because their policy is "First Come First Serve Basis""
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"We like the pool view!"
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"Ask for pool view"
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