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Grand Sierra Resort and Casino

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#9 of 64 Hotels in Reno
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1 room 2 adults 0 children
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Grand Sierra Resort and Casino
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11,534 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Sierra Resort and Casino
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Showing 11,491: English reviews
Milpitas, California
Reviewed 8 February 2017

Very nice stay nice resort great restaurants the rim all you can eat sushi bar is the best. The summit rooms are awesome fridge, Free water,wi-fi. We love the concierge service on the 25th floor had breakfast everday

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Helpful?
Thank lawrences398
Reno, Nevada
Reviewed 8 February 2017

Room was very clean and check in was fast. The quality of food was not good for the pricing service was slow. The gambling was horrible. To me they make the outsiders first locals second I'm a high card level I paid for my room the outsiders didn't I'm also a local been going there since the mgm grand the...

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Helpful?
Thank dorothym540
CortneyMT, Manager at Grand Sierra Resort and Casino, responded to this review

Hi dorothym540, Thank you for taking the time to submit this review. We apologies that you did not receive the service that you deserve. Guest service is very important to us and it is clear that we fell short of our Grand standards. We have forwarded your feedback to our team and someone will be in contact with you shortly....

San Mateo, California
Reviewed 8 February 2017

Overall property was excellent service was great people were very nice Miss Kaplan our casino host was fantastic. Could not do enough for us to make our stay fantastic. The only downside was that we felt the machines they don't give us playtime.

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Thank olivercU9939MT
Susanville, United States
Reviewed 8 February 2017

Had a great time at this Casino resort ... Lost too much money ... But it was still a fabulous weekend. The Grand Cafe was GRAND ... The ham served with the ham and eggs breakfast was beyond wonderful both in size and appearance and taste. The Keno manager took care of us personally ... The sports book was awesome...

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Thank Michael O
Fresno, California
Reviewed 8 February 2017

My family and I have been coming to GSR for years and are ultimates. I know we are not infinite. But I feel that a ton of the perks have been slashed. Free play. Dining credit. Concierge. Etc. silver legacy has offered us MATCHING deals for rooms and double in dining credit we have only been there twice! I wish...

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Thank saracZ6250DK
Fall River Mills, California
Reviewed 8 February 2017

We stayed at the Grand Sierra our new go to casino when we are in Reno. Our kids love all of the activities located on site. Bowling, movie theater, laser tag, The Beach etc. The rooms are clean and the poker room is great!

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Thank 17travish
Elko, Nevada
Reviewed 8 February 2017

Great service clean comfortable rooms.The Staff was super friendly and very welcoming from the moment I made my reservations to the moment I walked out the door.This hotel and casino is by far the best Reno has to offer.The food and dinning surpassed my expectations .GSR is my new favorite place to relax and enjoy my visit to Reno.

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Thank josephcC416QF
Reno, Nevada
Reviewed 7 February 2017

As always great service! Always a great atmosphere. Employees are always very helpful and courteous. Rooms are always clean and if you need anything guest services are quick to oblige. My husband and I love staying here!

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Thank moniquer144
Carson City, Nevada
Reviewed 7 February 2017

I liked having been placed near elevator as I had kidney surgery and walking is difficult. However the business next to Starbucks leaves little to desire regarding customer service.a cafe/ bakery. Employees were Curt.

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Thank 733arthurw
Clayton, California
Reviewed 7 February 2017

We went for the weekend and have good time at the Casino, the premise is nice and clean overall, lots of amenities and good service, we pay extra bucks for upgrade and it was worth, looking forward to return soon.

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Thank A8286HEwalterc

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Parking
GreenLeadersSilver level
About the property
  • Wheelchair Access
Food & drink at the hotel
Grand Cafe
Grand Cafe
Cuisines: American, Cafe
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Spa
  • Casino and Gambling
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Grand Sierra Resort and Casino is located in the heart of Reno/Tahoe - America's Adventure Place. Guests have access to over 40 championship golf courses, 18 legendary ski resorts, hiking, biking and equestrian trails, fishing, boating and guided tours to Tahoe, Carson and Virginia City. GSR is northern Nevada's largest resort destination with 1,995 guest rooms, 850 of them luxury suites. The property offers a wide variety of accommodations for the every day business traveler to the complete family vacation with amenities that include 200,000 square feet of meeting and convention space, branded retail shopping, headliner entertainment, Cineplex, a 50-lane championship bowling center, outdoor thrill rides, aqua golf driving range, the largest casino north of Las Vegas, plus much more. ... more   less 

Additional Information about Grand Sierra Resort and Casino

Address: 2500 East Second Street, Reno, NV 89595-1200
Region: United States > Nevada > Reno
Price Range: $119 - $344 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Sierra Resort and Casino 4*
Number of rooms: 1995
Reservation Options:
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Also Known As:
Grand Sierra Hotel Reno
Summit At Grand Sierra Hotel
Summit Reno
Reno Summit
Grand Sierra Resort And Casino Reno, Nevada
Hotel Style:
#4 Spa Hotel in Reno
#5 Casino Hotel in Reno
#5 Luxury Hotel in Reno
#5 Romantic Hotel in Reno
#8 Family Hotel in Reno
#10 Business Hotel in Reno
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Questions & Answers

Here's what travellers have asked, with answers from Grand Sierra Resort and Casino staff and other travellers.
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Questions? Get answers from Grand Sierra Resort and Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It was convenient to have a mini fridge and microwave while we were working.”
 of 5 bubbles rockymountaing, 28 Mar 2017 | Read review
“Corner suites are large and spacious.”
 of 5 bubbles Y1159MSjohnf, 23 Mar 2017 | Read review
“not for couples”
 of 5 bubbles V8655XRmichaeln, 21 Mar 2017 | Read review
“Ask for driving range view for water”
 of 5 bubbles yardmaster20002000, 20 Mar 2017 | Read review
“If you need to shop there's a Walmart across the street.”
 of 5 bubbles timmyf16, 18 Mar 2017 | Read review
5 of 5