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    Grand Sierra Resort and Casino

    2500 E 2nd St, Reno, NV 89595-1200
    (775) 473-0580
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    2018-01-29 2018-01-30
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    Savings alert: 38% below average rate

    The price you found is 38% lower than this hotel's average rate of US$47/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

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    US$29
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    Traveller (886)
    Room & Suite (291)
    Pool & Beach (77)
    Overview
    • Excellent55%
    • Very good28%
    • Average11%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “bowling alley” (520 reviews)
    “summit rooms” (227 reviews)
    “johnny rockets” (214 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Shuttle Bus Service
    Casino
    4.0 Star Hotel
    All hotel details
    Offers from Grand Sierra Resort and Casino
    Special Rate: Rooms from $29
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    Rooms
    Jan 29Jan 30
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (14,809)
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    931 - 935 of 14,758 reviews

    Reviewed 14 September 2017

    Need better seating in sports book. Buffet was good, but not up to the usual standard. 9/9 for dinner. Seafood was lacking. My host missed by email. Our room was ok, but usually I receive an upgraded suite.More

    Review collected in partnership with this hotel
    Thank E5412PVdavida
    Response from GSRCustomerCare, Manager at Grand Sierra Resort and CasinoResponded 20 September 2017

    Dear Mr. Aukes, Thank you for taking the time to submit this review. We are very sorry about your experience here at the Grand Sierra Resort and Casino. We do apologize for the limited seating and your host missing your email. We have shared this...More

    Reviewed 13 September 2017

    The rooms were nice and clean and we enjoyed eating at the restaurants. My granddaughter enjoyed the arcade and all enjoyed the pool. We had a wonderful time. My kids and my mom enjoyed their spa treatment as well.More

    Review collected in partnership with this hotel
    Thank W1073EDsharonk
    Response from GSRCustomerCare, Guest Relations Manager at Grand Sierra Resort and CasinoResponded 18 September 2017

    Dear W1073EDsharonk, I want to thank you for choosing the Grand Sierra Resort and Casino and for sharing your great review. It is a pleasure to know you enjoyed your room and all or our amenities with your family We sincerely appreciate the recommendation to...More

    Reviewed 13 September 2017

    Have been coming to the GSR a couple times a year for the past few years. All past trips have been great except this one.I was disappointed with the service to start our luggage was lost by the bellhop for several hours. A manager had...More

    Review collected in partnership with this hotel
    Thank sk2017163
    Response from GSRCustomerCare, Manager at Grand Sierra Resort and CasinoResponded 20 September 2017

    Dear sk2017163, Thank you for taking the time to submit this review. We are very sorry about your experience here at the Grand Sierra Resort and Casino. The level of service received from the bell desk as well as our pool is certainly not the...More

    Reviewed 13 September 2017

    Not enough staff at front desk for checking in.Then rooms not ready. Room had spider webs in the lamp that actually moved when the A/C was on. Pretty sure hat didn't happen overnight. Lots of friends had rooms changed because they were dirty, some more...More

    Thank GeorgeF347
    Response from GSRCustomerCare, Manager at Grand Sierra Resort and CasinoResponded 19 September 2017

    Dear GeorgeF347: We appreciate you taking the time to submit this review and are sorry about your experience with check in as well as the condition of the guest room, as what you described certainly is not indicative of the level of service we strive...More

    Reviewed 13 September 2017

    Received Tickets to the Smokey Robinson Concert for Friday 9/1/17 from my Personal Hotel Hostess at the GSR. Seats were GREAT !!! and to tell you the truth, there is not a Bad Seat anywhere in the Grand Sierra Venue for Concerts.. The Concert was...More

    1  Thank leonardv49
    Response from GSRCustomerCare, Guest Relations Manager at Grand Sierra Resort and CasinoResponded 18 September 2017

    Dear leonardv49, Thank you for visiting the Grand Sierra Resort and Casino and sharing your review. It is a delight to know how much you enjoyed the Smokey Robinson concert in our Grand Theatre. We truly appreciate the excellent rating you have awarded us and...More

    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Room Service
    • Restaurant
    • Spa
    • Bar/Lounge
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Airport Transportation
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Shuttle Bus Service
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Spa
    • Casino and Gambling
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$68 - US$208 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Spa Hotel in Reno
    • #4 Luxury Hotel in Reno
    • #4 Casino Hotel in Reno
    • #5 Best Value Hotel in Reno
    • #5 Romantic Hotel in Reno
    • #8 Family Hotel in Reno
    • #10 Business Hotel in Reno
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 1995
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Priceline, Orbitz, Hotwire and HotelQuickly so you can book your Grand Sierra Resort and Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Nevada >
    • Reno
    • Also Known As
    • Grand Sierra Hotel Reno ,
    • Summit At Grand Sierra Hotel ,
    • Summit Reno ,
    • Reno Summit ,
    • Grand Sierra Resort And Casino Reno, Nevada
    Add Photo Photos
    Traveller (886)
    Room & Suite (291)
    Pool & Beach (77)
    Dining (23)
    Hotel & Grounds (607)
    Bathroom (75)
    Family and Play Areas (8)
    Business Centre & Event Rooms (6)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    StbrnRoz
    8 November 2017|
    AnswerShow all 3 answers
    Response from deeppurple1 | Reviewed this property |
    Just follow the signs in the airport to ground transportation at the airport and you will be guided to where the hotel shuttle service will pick up.
    0
    Votes
    Gary H
    2 October 2017|
    AnswerShow all 3 answers
    Response from GSRCustomerCare | Property representative |
    Gary: This is a great question - thank you! When you make your reservation, we charge the first night's room charge to secure the reservation. Upon check in at GSR, we then charge $50 per night as a security deposit... More
    0
    Votes
    Matt P
    22 September 2017|
    AnswerShow all 3 answers
    Response from Pete201112 | Reviewed this property |
    Good afternoon, you are only 1.7 miles from the Grand Sierra to downtown Reno and many other casinos and attractions. So you could walk or you could take a local car service. I recommend Lyft. If you do stay there stop by... More
    0
    Votes
    Room Tips
    "Book the grand diplomat"
    Read review
    "The A tower is newly renovated."
    Read review
    "Find a different hotel."
    Read review
    "If offered an upgrade to a Summit Room, take it!"
    Read review
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