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Very Rude staff, and extremely unprofessional. I was completely and utterly astonished at the customer service level of this property. I had been given the run around from the beginning. I had a travel nurse that works for my company , and I'm her housing...More
Smoke, mold, outdated rooms, resort fee for no resort, rooms not cleaned unless requested. Poorest quality I've ever stayed in. Never again.
People I'm consulting with chose the hotel. I like a bargain, but it's no bargain when you can't sleep for fear of what...More
Smelled of cigarette in hallway and room (non smoking). vending machine didnt work or was out of order. (two separate locations on the 7th floor) I was not going to waste anymore time walking the floor to see if was any other vending machine on...More
Required a deposit of $75 for nights stay. The deposit is expected although 50 is average however during checkin I asked if we could charge food to room which is typically secured and ultimately paid from deposit in most hotels. I was told my front...More
While the room lacks a safe and a fridge (two things I enjoy), it's understandable considering the price. The room was clean, the shower good and the tub large enough for a bath. My only complaint is with the casino, not the room--the tightest slots...More
US$42 - US$156 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#9 Casino Hotel in Reno
Number of rooms
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Response from Satonna B | Reviewed this property |
The $75.00 fee that I spoke of, is not included in your total rental fees, they collect it when you arrive to pay for your room. So have on hand an extra $75.00 to pay them per incidentals, plus your room's charges.