We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Best Western Plus Boomtown Casino Hotel

PricelineUS$57*
View Deal
11/06/2017 12/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 9 more sites!
Professional photos
Best Western Plus Boomtown Casino Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

3,300 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 3,295: English reviews
Start your review of Best Western Plus Boomtown Casino Hotel
 Click to rate
Oceanside, California
Reviewed 2 days ago NEW

Hotel overall could not meet expectations of rooms, meals, wait staff , overall comfort and a total lack of communication. We made reservations months ahead, reserved a suite for Family gathering and graduation, We were not notified that our room was not available. Only upon my wife checking our reservations the morning of our flight she was told we needed...

Review collected in partnership with Best Western
 Report
Helpful?
Thank Craig L
Lidia H, Guest Relations Manager at Best Western Plus Boomtown Casino Hotel, responded to this review

Dear Guest, Thank you so much for taking time to write a review about your recent stay! Your feedback is highly valuable to us. I am so sorry to hear that the room you requested was not available due to unforeseen circumstances. I understand how inconvenient this has been for you. Unfortunately, the renovation project was delayed and the suites...

Salida, California, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 4 December 2016 via mobile

I can't even count the number of times I have stayed here. It has so much to offer my family. From the indoor pool, Jon smoking and smoking rooms if you wish, great restaurants like the steak house, buffet, and of course Mel's diner. Above all else it has an amazing fun center for my boys. The fun center has...

 Report
Helpful?
Thank Krissi A
About Hotel's Favourite Review
Lidia H, Guest Relations Manager at Best Western Plus Boomtown Casino Hotel, responded to this review

Dear guest, Thank you so much for taking time to give us a outstanding feedback! Your business is very important to us and we value your feedback very highly! By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank...

Boise, Idaho
Reviewed 2 days ago NEW

Easy access for traveling, Cabelas outdoor store next door, gas station and 2 great places to eat...Mels dinner and a fabulous steak house with top notch service. The rooms are above average...could use some updating...but the beds are very comfortable.

Review collected in partnership with Best Western
 Report
Helpful?
Thank ivy p
Modesto, California
Reviewed 3 days ago NEW

Okay...in my 1st review (6 mo's ago) I rated this hotel as average. With our 2nd visit I have to downgrade my rating. For our 1st visit, we were given a room in the North Tower. During this latest visit our room was in the South Tower. It was quite obvious that this room needed some major renovations. The handle...

 Report
Helpful?
Thank cantoosing
Lidia H, Guest Relations Manager at Best Western Plus Boomtown Casino Hotel, responded to this review

Dear Guest, Thank you so much for taking time to write a review about your stay with us! Your feedback is highly valuable to us and it helps our continuous improvement. On behalf of our entire team I wanted to apologize for not being able to exceed your expectations. I am very sorry about the bathroom lock and the issue...

Nevada City, California, Usa
Reviewed 3 days ago NEW

I have been coming to Boomtown since 1979... Always had a pleasant experience. All the staff are helpful and ready to serve your every need. . Gaming is a lot of fun and have had my best luck in this casino over the years I try to stop by monthly or when ever I'm passing by.

Review collected in partnership with Best Western
 Report
Helpful?
Thank tdavis369
Reviewed 5 days ago NEWvia mobile

The hotel was awesome! We checked in, unpacked our bags in the South Tower room. Checked out the awesome indoor pool thru the window! Got real comfortable watching the SF Giants game then headed to Mel's Dinner that the hotel suggested to a great steak and eggs. Then back to the room! The rooms were immaculate and clean the decor...

 Report
Helpful?
Thank backroadron
Stockton, California
Reviewed 5 days ago NEW

My parents live in Florida, but at least once a year they like to go to Reno. So when they do we always meet up at Boomtown. The rooms are spacious and very clean. The staff is helpful and friendly. I love the indoor pool that was recently redone. They have a kids center, casino and entertainment. The buffet offers...

 Report
Helpful?
Thank Cynthia H
San Pablo Ca
Reviewed 5 days ago NEW

Stayed in room 5211, at 5:30 the next morning heard a beep like coming from a smoke alarm. beeped every five minutes for 90 minutes. At approx. 7:30 am hammering and pounding from the room next to me started and continued till 3 pm. At 1 pm started to take a shower but the water was shut off. I called...

Review collected in partnership with Best Western
 Report
Helpful?
Thank bauer1947
San Jose, United States
Reviewed 5 days ago NEW

This place is amazing! I love the food and everything it has to offer. Its not in the hassle and bustle of town so it is a great place to relax and enjoy family time. You must stay here with family it the best!

Review collected in partnership with Best Western
 Report
Helpful?
Thank jcp435
Sonora, United States
Reviewed 6 days ago NEWvia mobile

Reservation made four months in advance for handicap accessible room with roll in shower. Arrived mid afternoon and advised that room was not ready. About 45 minutes before ready for occupancy. No problem. Went for early dinner at cafe. When trying to check in we were advised that rooms with roll in shower were not available. After talking to various...

 Report
Helpful?
Thank Gerald U
Lidia H, Guest Relations Manager at Best Western Plus Boomtown Casino Hotel, responded to this review

Dear Guest, Thank you so much for taking time to write a review about your recent stay with us. Your feedback is highly valuable to us and helps our continuous improvement. I am so sorry to hear we were unable to accommodate your request for roll in shower. Our number one goal is to exceed our guests expectations and unfortunately,...

95 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (76)
Viewed
Pool/Beach Area (1)
Viewed
Room/Suite (17)
Viewed
Hotel & Grounds (7)
Viewed
Bathroom (10)
Viewed
View from Room (2)
Viewed
Family/Play Areas (1)
Viewed
Dining (1)
Viewed
Other (37)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (19)
Viewed
Dining (4)
Viewed
Business Centre/Function Rooms (2)
Viewed
Hotel & Grounds (3)
Viewed
Room/Suite (4)
Viewed
Pool/Beach Area (2)
Viewed
Family/Play Areas (2)
Viewed
Other (2)
11/06/2017 12/06/2017
Hotels you might also like...
Travellers also viewed these Reno hotels
12.8 km away
Circus Circus Hotel and Casino-Reno
12.6 km away
The Sands Regency Casino Hotel
13.2 km away
Harrah's Reno
Harrah's Reno
#18 of 64 in Reno
3,332 reviews
Show Prices
Show Prices
Show Prices
15.9 km away
Grand Sierra Resort and Casino
6.6 km away
Hampton Inn & Suites Reno West
15.5 km away
Comfort Inn & Suites Airport
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The newly renovated 316 guest rooms at the Best Western Plus(R) Boomtown Casino Hotel have plenty of space for rest and relaxation, featuring mountain and valley views. The rooms offer Serta(R) pillowtop beds, flat screen televisions, Wi-Fi access, a fridge, coffee makers and a microwave along with spacious bathrooms. All the casino action, entertainment and restaurants are just steps away. Great restaurants on-site include the new Steakhouse, Mel's Diner, The Famous Lobster Buffet, Market Fresh Deli, Baja Mexican and Peet's Coffee. There is non-stop gaming, nightly live entertainment, an indoor and outdoor pool, family fun center and clean and comfortable rooms are everything visitors need for a fun and relaxing stay. ... more   less 

Additional Information about Best Western Plus Boomtown Casino Hotel

Address: 2100 Garson Rd, Reno, NV 89439-8007 (Formerly Boomtown Hotel & Casino)
Region: United States > Nevada > Reno
Price Range: $90 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Boomtown Casino Hotel 2.5*
Number of rooms: 316
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline, Travelocity, Orbitz, Best Western, Hotwire, Ctrip TA, Expedia, Cheap Tickets, TripOnline SA and Cancelon so you can book your Best Western Plus Boomtown Casino Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Boomtown Hotel And Casino
Boomtown Nevada
Boomtown Nv
Boomtown Hotel Reno
Boomtown Hotel Casino
Best Western Plus Boomtown Casino Hotel Reno, Nevada
Hotel Style:
#7 Casino Hotel in Reno
#15 Business Hotel in Reno
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Boomtown Casino Hotel staff and other travellers.
9 questions
Ask a question
Sparks, Nevada
7 months ago
Apache Junction, Arizona
over a year ago
Chandler, AZ
2 months ago

See all questions (9)

Questions? Get answers from Best Western Plus Boomtown Casino Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in the North Tower appear to be the renovated ones.”
cantoosing, 26 May 2017 | Read review
“North towers are my favorite”
, 24 May 2017 | Read review
“request mountain view, and not near ice or vending machines. Kids hang out there and its noisy all night.”
Chicad04, 24 Apr 2017 | Read review
“I was told by the Operator South Tower Rooms are recently renovated.”
W1136GDJLee, 11 Apr 2017 | Read review
“Choose North Tower”
amberrose42, 26 Mar 2017 | Read review
5 of 5
Priceline
US$57* /night
View Deal
CancelonUS$72
TravelocityUS$57
Orbitz.comUS$57
View all 12 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates