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All reviewsbedroom suitebasketball courtfull size fridgehotel breakfaston a daily basisan extended staydining tablewaffle makerthe sofa bedstove toppool and hot tubbusiness triphome away from homea great staythe air conditioningfitness centerexercise room
Great hotel! Staff was friendly and courteous. Perfect for our tournament. Will definitely stay again. Qiana was very professional and accomodating. Room wsd clean and just right for what we needed. CW
We loved it here. We stayed in a 1 bedroom unit. The associates were wonderful. The kitchen in our unit was nice and open so we could cook as a family and not be in each others way. My daughter loved the sofa bed. She...More
The night that I arrived the reception smelled of smoke. The receptionist was sort of welcoming but seemed more interested in having an argument with another member of staff than serving me. The decor is worn in many places. The bedroom smelled, presumably of other...More
Thank Bob H
Response from Tim B, General Manager at Residence Inn by Marriott RenoResponded May 16, 2018
Dear Bob H,
Thank you for posting comments regarding your stay at the hotel. I plan to share your feedback with the hotel leadership team regarding reception and odor issues in the guest room. The décor and condition of the facilities will be addressed in...More
On the east coast, I love Residence Inns. This one is similar to the older western US Residence Inns that tarnish Marriott's good name. Not terrible, I gave it 3 stars. But a bit dingy, old, unkempt. They did the bare minimum furniture remodeling in...More
Response from Tim B, General Manager at Residence Inn by Marriott RenoResponded March 7, 2018
Thank you for posting your comments. Your observations on the age and condition of the hotel facilities are noteworthy and relevant. Marriott management and the hotel ownership group are aware of these conditions. Plans are underway to include capital improvements to the property....More
I came here for a trip in early October and I have stayed at many residence inns in the past. This place has big rooms, a good layout, and good ammenities. The rooms are looking a bit dated and could be cleaner. I had to...More
1 Thank traveler389389389
Response from Tim B, General Manager at Residence Inn by Marriott RenoResponded October 15, 2017
Thank you for posting your comments. Your feedback on rooms condition and décor will be shared with the hotel leadership team for considerations.