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Harrah's Reno

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Traveller (497)
Room & Suite (394)
Dining (94)
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Overview
  • Excellent25%
  • Very good30%
  • Average24%
  • Poor12%
  • Terrible9%
Travellers talk about
“hash”(50 reviews)
“lake tahoe”(117 reviews)
“slot machines”(118 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Outdoor pool
Non-Smoking Rooms
Restaurant
Free Airport Transportation
3 Star Hotel
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (4,503)
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Reviewed October 23, 2017

Overall my wife and I had a good time but for the price I paid I feel we should have gotten a little more from the establishment. We visited nearby businesses and felt we were treated with more respect.More

Review collected in partnership with Caesars Entertainment
Thank Ramon C
Response from HarrahsReno, Customer Service at Harrah's RenoResponded October 24, 2017

Thank you for visiting us. The Magic of Eli Kerr is appearing Thursday - Saturday through February 24, 7:30 PM in Sammy's Showroom. I hope you tried our world famous Steak House located in the lower level of Sammy's Casino during your visit. We look...More

Reviewed October 23, 2017

Room locations were great, rooms very clean. I do hate the chairs that are supposed to be comfortable. I think that it is time that they be replaced by comfortable chairs that are taller, more firm and with arms to be able to help a...More

Thank Carolyn M
Response from HarrahsReno, Customer Service at Harrah's RenoResponded October 24, 2017

Thank you for the FOUR STAR Rating of us here at Harrah's Reno. Your comments about the chairs was forwarded to our management. The Magic of Eli Kerr is appearing Thursday - Saturday through February 24, 7:30 PM in Sammy's Showroom. I hope you tried...More

Reviewed October 21, 2017

The hotel is showing its age. The East tower needs a total refurbishment. It's comfortable but getting thread bare in areas. I'm still trying to understand why my receipt could not reflect my total bill and the person behind the counter had to had write...More

Review collected in partnership with Caesars Entertainment
Thank Oldenougn2nobetter
Response from HarrahsReno, Customer Service at Harrah's RenoResponded October 23, 2017

Thank you for bringing this to our attention.

Reviewed October 20, 2017

I love going to Reno and have been staying at Harrah's for years but the rooms are now out dated and dirty. They need to remodel and clean the place up. There night drink service was terrible, had played on the slot machines for an...More

Review collected in partnership with Caesars Entertainment
Thank taclapp
Response from HarrahsReno, Customer Service at Harrah's RenoResponded October 23, 2017

Thank you for your comments.

Reviewed October 20, 2017 via mobile

Stayed in the West Tower. The carpet was absolutely filthy and stained. There were a couple places with red fingerprints, didn’t look like ketchup to me. The dust on the bathroom vents was thick and oily. The curtains were “broken”in one corner and just hung...More

Thank SKGma
Response from HarrahsReno, Customer Service at Harrah's RenoResponded October 23, 2017

Thank you for bringing this to our attention.

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Dry Cleaning
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Casino and Gambling
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$52 - US$281 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Reno
#8 Casino Hotel in Reno
Room types
Non-Smoking Rooms
Details
Price range
US$52 - US$281 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Reno
#8 Casino Hotel in Reno
Room types
Non-Smoking Rooms
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Traveller (497)
Room & Suite (394)
Dining (94)
Pool & Beach (21)
Amenities (59)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
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GEORGE C
May 19, 2018|
AnswerShow all 4 answers
Response from Martin G | Reviewed this property |
The hotel has a parking garage whether is free I'm not sure.
0
Votes
Roberta S
May 8, 2018|
AnswerShow all 5 answers
Response from tweetybird62016 | Reviewed this property |
My husband was napping in our room, and housekeeping came in. Their was no "Do not Disturb" sign in either rooms we booked. I had to call housekeeping to request no cleaning for the remainder of our stay.
0
Votes
agent86SanJose
April 30, 2018|
AnswerShow all 3 answers
Response from Vickie N | Reviewed this property |
I believe it is on Tuesday's
0
Votes
Room Tips
"You may want to check out the other casinos in the area before you go tothis one. I was really disappointed..."
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"Ask for a room facing the raging Truckee river! Get above floor #10 if possible."
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"Rooms in the east wing had a great view of downtown."
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"The west tower is more convenient"
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