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Holiday Inn Reno-Sparks

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Traveller (40)
Room & Suite (23)
Dining (12)
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Overview
  • Excellent20%
  • Very good29%
  • Average23%
  • Poor12%
  • Terrible16%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Free Airport Transportation
3 Star Hotel
All hotel details
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Reviews (186)
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37
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42
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31
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All reviewspower stripin house restaurantfront desk staffwestern villagereward pointslower floorbed was comfortableexcellent staydowntown renofreewayshuttlenuggetnevada
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51 - 55 of 184 reviews
Reviewed 29 December 2015

Booked room while on the road. Was quoted rate for a queen, non-smoking room for 2 adults & small dog. Arrived at hotel & quoted higher rate. Staff said room was booked for 1 adult and no pet! Should have given us original rate as...More

Thank bustersmom2015
Response from IHGCare, Guest Relations Manager at Holiday Inn Reno-SparksResponded 13 January 2016

Dear bustersmom2015, Thank you for taking the time to share your experience during your past stay. It is disheartening that we fell below your expectations when it comes to the overall level of service you have received. I also apologize for any inconvenience you may...More

Reviewed 9 November 2015

We had to attend a jazz festival for my son's high school. We used our reward points for two rooms at the reno-sparks holiday inn. The staff was very friendly. We were greeted right away . A lot of people in town that weekend but...More

Thank hidesmedina
Reviewed 3 November 2015

We thought the hotel room was quite comfortable, a standard HI although the elevator was excruciatingly slow. I was glad there was no casino and that it is smoke free environment and there was plenty of parking. The lobby is not very inviting nor was...More

Thank tailes2
Reviewed 24 October 2015

Comfortable room. Limited TV Channels. Weak WiFi signal Good on site parking. Poor sink and tub drain. Floor to ceiling window views Easy I-80 access. Close to the Nugget Casino. Poor AC. The room was warmer than I preferred.More

1  Thank Glen B
Response from IHGCare, Guest Relations Manager at Holiday Inn Reno-SparksResponded 9 November 2015

Dear Glen B, Thank you very much for taking the time to share your thoughts and comments about your stay with us. We are glad that you found our rooms to be comfortable and our on-site parking to be good. However, we would like to...More

Reviewed 22 September 2015 via mobile

Location is convenient and the check in process was smooth. The room was dated with a loud air conditioning unit which made it difficult to sleep. Very few electrical outlets and they were loose which wasn't good. The toilet didn't flush very well (liquid). This...More

5  Thank trbeer
Response from IHGCare, Guest Relations Manager at Holiday Inn Reno-SparksResponded 7 October 2015

Dear trbeer, Thank you for taking the time to write a review of our hotel. It is regrettable that some aspects of our room accommodations did not live up to your expectations. I deeply apologize for any inconvenience you may have experienced, particularly with our...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Meeting Rooms
Banquet Room
Room Service
Free Parking
Self-Serve Laundry
Conference Facilities
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Hot Tub
Golf Course
Tennis Court
Details
Price range
US$144 - US$220 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$144 - US$220 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (40)
Room & Suite (23)
Dining (12)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Questions & Answers
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Room Tips
"back side off the main street"
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"Rooms on the parking lot side are quieter. Higher up floors have a better view and you won't risk being..."
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"Top floors great view!"
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"Not for your average traveler or average business person"
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