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The hotel overbooked events. There was no parking available in the garage or the lots. Valet parking was very very backed up, and my grandchildren needed to go to bed. The management's solution was street parking several blocks away, if there was any available.
We had stayed her about 13 years ago and said we would never be back...BUT We thought we would give it another try since they have been remodeling, We were greeted at check in with a friendly smile and very sweet girl named" Dawn Showers"...More
The lobby and check in area was being remodled so that slowed up check in a bit. The front desk staff were friendly and the process was easy. The rooms were clean, updated and smoke free. Being on the 18th floor on the freeway side...More
The room was nice & it was clean. Only thing missing that would be great would be some sort of fridge. The Kuerig in the room thing is nice & much appreciated.
Hotel staff we interacted with were decent.
Rosie's Cafe dinner was a mixed...More
The staff is professional and friendly. People who complain about rudeness on behalf of the staff are rude themselves.
The lobby is under construction but this is not a deterrent or a problem at all. The room was updated with a good quality bed and...More
Response from rramey2017 | Reviewed this property |
I came here to check my review which is still pending. This place has bed bugs & everyone who works there knows it. If you've already stayed there, you can buy products online to mitigate any possible hitch hikers you... More
I came here to check my review which is still pending. This place has bed bugs & everyone who works there knows it. If you've already stayed there, you can buy products online to mitigate any possible hitch hikers you haven't seen yet.