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The condo was everything we needed. The sleep number bed was difficult to program and the mattress was hard. We thought that for the price they should have tucked us in and sang a lullaby. The sink in that bathroom was sized for a giant.
Didn't give this as a five rating as I think a lot needs to be sorted out with reception and check in. Booked on hotels.com. So did numerous people trying to check in. Some booked 27 hours before, some maybe 2 hours earlier. Couldn't find...More
When we arrived at this resort we had to wait in line an hour before we managed to reach the head of the line to check in. There was a line clear out the door of the lobby, yet there were only 3 people working...More
Thank Linda C
Response from David S, Asst. Resort Manager at The Ridge TahoeResponded 6 days ago
Thank you for your review, Linda. We apologize for any inconvenience you experienced during our check in process. We strive to provide the best customer service possible and we are sorry for the long wait. We do try to accommodate room requests and views if...More
First impressions are important, and unfortunately, this resort made a very poor one! We got a desk staffer who couldn't have cared less that our previous day's reservation wasn't on the computer, and it was 4:45pm, and we were there to check in. He just...More
Thank Kip F
Response from David S, Asst. Resort Manager at The Ridge TahoeResponded 3 weeks ago
Thank you so much for your review. We are so glad that you had a pleasant check-in experience with the manager. We are currently undergoing customer service training and your comments will help us make improvements for our front desk. We are also happy to...More
Check in at the ridge was quick and easy. The view from our window in the terrace tower was beautiful. The beds are adjustable for each side to try and get you a better nights sleep. The room had a fridge, microwave, cups, Bowls and...More
US$120 - US$338 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#2 Spa Hotel in Stateline
Non-Smoking Rooms ,
Number of rooms
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Thank you for your inquiry. I am sorry, but I am not an expert in available rooms in the area. However in the south lake Tahoe area, where all the activity is, will provide you with more options for restaurants. Staying up... More
Thank you for your inquiry. I am sorry, but I am not an expert in available rooms in the area. However in the south lake Tahoe area, where all the activity is, will provide you with more options for restaurants. Staying up the mountain makes restaurant choices much more inconvenient. So, my best recommendation is to stay in the in the village or town of Southlake Tahoe. Have a great time