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BEST WESTERN Concord Inn & Suites

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354 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Concord Inn & Suites
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Showing 346: English reviews
Bitburg, Germany
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 June 2015 via mobile

My family had to make a last minute trip for a funeral. We needed a place that was pet friendly. We searched online & found this hotel. It was the lowest rate. They offered military discount & the pet fee was $15 a night. Our 8 year old was also with us & for our trip the indoor pool was... More 

Helpful?
2 Thank S D
BWConcordNH, Manager at BEST WESTERN Concord Inn & Suites, responded to this review

Dear Guest, Thank you for sharing your experience. I am glad we were able to accommodate your needs and to hear that your family enjoyed the experience. If your 8 year old is anything like my 9 year old a pool is the most important feature in any hotel. I was sorry to hear about the early morning runner. We... More 

irvine, ca
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 26 June 2015

After an evening drive from Boston Logan Airport we arrived and were efficiently checked-in, provided information on the facilities and the morning breakfast. The staff were helpful and professional, the room was comfortable and quiet. We had a good night's rest for the continuation of our drive the next day

Helpful?
1 Thank scpirvine
BWConcordNH, Manager at BEST WESTERN Concord Inn & Suites, responded to this review

Dear Guest, Thank you for sharing your experience. Safe journey. Leon More 

Oxford, United States
1 review
Reviewed 22 June 2015

We stayed at the Concord NH Best Western during Bike Week to work at the Loudon Classic. We were using Best Western points to pay for the stay, and we were checked in without any issues. The rooms were clean and comfortable. Breakfast was decent. We enjoyed the coffee, bagels, and cereal, but there were also eggs, sausage, and waffles... More 

Review collected in partnership with Best Western

Helpful?
Thank Stephen M
BWConcordNH, Manager at BEST WESTERN Concord Inn & Suites, responded to this review

Dear Stephen, Thank you for visiting our property and sharing your experience. Laconia Bike Week is one of our busiest weeks of the year and we meet so many people from so many different places. It truly is one of my favorite events of the year even though I am usually too busy to leave the hotel. Glad you had... More 

Grand Junction, Colorado
Level Contributor
3 reviews
Reviewed 6 June 2015

The young woman at the front desk was very helpful and gracious. When we arrived in our room, there was a smell of cigarette smoke and so she did change our room. The cigarette smoke was still present in the next room but not as oppressive. It did make our stay unpleasant, though.

Helpful?
Thank kindredspiritsbook
BWConcordNH, Manager at BEST WESTERN Concord Inn & Suites, responded to this review

Dear Guest, Thank you for sharing your experience. I was sorry to hear about your experience. We are a non-smoking property and we do charge a hefty cleaning fee to anyone who breaks the rules. Unfortunately, it does not deter everyone. We do our best to eliminate the odor afterwards but sometimes it lingers for a few days. I apologize... More 

1 review
Reviewed 3 June 2015

Loved the indoor pool & spa Best bed-- sheets & comforter were just right. The East Indian family that managed the hotel were very kind & friendly The hotel was located off the "beaten path". It was nice & quiet.

Review collected in partnership with Best Western

Helpful?
Thank 183jeanniej
BWConcordNH, Manager at BEST WESTERN Concord Inn & Suites, responded to this review

Dear Jeannie, Thank you for sharing your experience. We hope to see you again! Leon More 

1 review
Reviewed 29 May 2015

Everything was well except the best was very hard and uncomfortable and we wish they had offered more hot items at breakfast Everything was well except the best was very hard and uncomfortable and we wish they had offered more hot items at breakfast

Review collected in partnership with Best Western

Helpful?
Thank 282cherylf
BWConcordNH, Manager at BEST WESTERN Concord Inn & Suites, responded to this review

Dear Cheryl, Thank you for taking the time to share your experience. I was sorry to read that you did not like the mattress in your room. Most of the reviews about the Serta pillow-top mattresses in our rooms are positive, but every now and then I read a complaint that they are too hard. It is hard to find... More 

New York, NY
Level Contributor
109 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed 26 May 2015

This is a well-run property, with standard to slightly better-than-average Best Western amenities. The location is safe, decent dining options nearby, good on-off access to major freeways. Has a small indoor pool. Breakfast is the usual offering for a hotel of this kind. Pet friendly (although many times if you reserve online rooms will say "no pets"--you have to call.)... More 

Helpful?
Thank mikebern
BWConcordNH, Manager at BEST WESTERN Concord Inn & Suites, responded to this review

Dear Mike, Thank you for sharing your experience and for the many compliments about our hotel. We do offer a limited number of pet friendly rooms, but online only a few of them show up. We are working on resolving this issue. As to the Beefside, you suggested them for lunch and dinner. Next time you are in town I... More 

Brooklyn, New York
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 20 May 2015

Positives: It has free Wi-Fi and breakfast, and we were able to play a board game in the breakfast area (not during breakfast). The front desk person was very helpful in recommending places to eat. For such a small hotel, the pool and fitness center were better than average. There is no one available to carry bags though. Another bad... More 

Helpful?
Thank Brooklyngal196
BWConcordNH, Manager at BEST WESTERN Concord Inn & Suites, responded to this review

Dear Brooklyn Gal, Thank you for sharing your experience and your compliments about our staff and breakfast. I noted your suggestions about our bathrooms and have forwarded them to the General Manager. We keep a running list of guest suggestions that we review when considering updates and renovations to the property. Leon More 

Wakefield, Rhode Island, United States
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 May 2015

Found the staff to be professional and check in was a breeze. Had two rooms and both were clean, comfortable with excellent internet reception. Only problem I found was the refrigerator setting froze items placed inside. I should have checked the setting but perhaps that is something the house keeping staff should do. Breakfast was as breakfast is but the... More 

Helpful?
Thank Daniel A
BWConcordNH, Manager at BEST WESTERN Concord Inn & Suites, responded to this review

Dear Daniel, Thank you for taking the time to share your experience. I will pass your compliments on to our breakfast attendant, Oxana. I apologize for the frozen items, we try to keep the refrigerators set at a moderate temperature but guests do tend to adjust to their needs. Leon More 

Prescott Valley, AZ, United States
1 review
Reviewed 13 May 2015

We have used the BW Concord Inn on many family visits over the years and it reliably provides us with a clean and friendly place to stay with all the amenities we need, such as refridge, MW oven, pool, exercise room, plus a wholesome continental breakfast.

Review collected in partnership with Best Western

Helpful?
Thank Daniel B
BWConcordNH, Manager at BEST WESTERN Concord Inn & Suites, responded to this review

Dear Daniel, Thank you for sharing your experience. We look forward to the next time you come to visit your family. Leon More 

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff

Additional Information about BEST WESTERN Concord Inn & Suites

Address: 97 Hall St, Concord, NH 03301-3421
Region: United States > New Hampshire > Concord
Price Range: $126 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Concord Inn & Suites 2.5*
Number of rooms: 1
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Also Known As:
Best Western Concord Inn And Suites
Best Western Concord Hotel Concord
Concord Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Concord Inn & Suites staff and other travellers.
4 questions
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Crescent City, Florida
Manchester, New Hampshire
over a year ago
Crescent City, Florida

See all questions (4)

Questions? Get answers from BEST WESTERN Concord Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay as far from the interstate as possible”
 of 5 bubbles Rock1774, 30 Aug 2016 | Read review
“Your best bet is requesting a room on the 3rd floor.”
 of 5 bubbles rafaelcQ4970AB, 9 Aug 2016 | Read review
“The hotel is off the highway, but that doesn't matter because you are in beautiful New Hampshire!!!”
 of 5 bubbles Ethan48, 14 Jul 2016 | Read review
“Specify not to be in the room under their in-house laundry.”
 of 5 bubbles mysterytraveler56, 23 Jun 2016 | Read review
“Low room numbers on the north side (odd numbers) are quieter. But only quieter, not truly quiet.”
 of 5 bubbles tuctrohs, 6 May 2016 | Read review
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