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All reviewsfront deskroom was cleanwithin walking distancestate houseconvenient locationrestaurants and shopshotel restaurantmain streetpleasant staycapitol buildingstayed for one nightstaff was friendlyshort drivenew hampshirehighwayinnspillows
Conveniently located 1 block from the capitol building and all of the Main Street attractions. Rooms were clean & up to date. It appeared that they were undergoing some renovations so I can imagine it will only get better.
Not clean and very run down. Renovations are underway and much needed. Lobby staff was excellent, cleaning staff was unprofessional. Would not stay here again. I'm a Marriott member and only stayed because work set the conference up here. Was looking forward to see how...More
2 Thank njohnson1192
Response from IHGService, Guest Relations Manager at Holiday Inn - Concord DowntownResponded 7 September 2017
Thank you for staying with us and for bringing your concern to our attention. I’m very sorry to hear about your experience on your recent stay. I would like to address this with you further and have sent you a private message in...More
A good experience overall. The rooms were quiet, clean and comfortable. Plenty of parking available close to the door. Housekeeping does a fantastic job, as these were some of the most well maintained and clean rooms I've seen in a while. That said, the property...More
I was visiting for a wedding. The front desk staff was always very pleasant, upon check in and check out and even the days in between they were always welcoming you every time you walked in the door. The renovations to the rooms are beautiful....More
1 Thank Kimberlee M
Response from IHGService, Guest Relations Manager at Holiday Inn - Concord DowntownResponded 17 September 2017
Dear Kimberlee M,
Thank you for taking the time to write a review about your stay with us. We certainly appreciate your nice feedback on our receptionist. On the other hand, we would like to apologize for the level of service you received from our...More
Should be a much nicer place than it is. Renovating the pool area now, but need to work on the rest of the hotel too. Rooms are large, but dated. Not a bad place, but could be so much better. Would return, but wouldn't expect...More
Response from Kristin H, Manager at Holiday Inn - Concord DowntownResponded 1 June 2017
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn CONCORD DOWNTOWN.
I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as...More