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Homewood Suites by Hilton Dover

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#2 of 5 Hotels in Dover
Certificate of Excellence
GreenLeadersBronze level
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Homewood Suites by Hilton Dover
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437 Reviews from our TripAdvisor Community

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Showing 432: English reviews
Dover, New Hampshire
Reviewed 26 November 2016

Had to change three rooms before we found one that didn't have trash on the floor or smell like smoke and mildew. A/c was broken in third room but we had enough moving from to room. For a Hilton family hotel we weren't impressed with quality of the rooms

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank jamielY5598HL
Molly M, General Manager at Homewood Suites by Hilton Dover, responded to this review

Hello jamielY5598HL Thank you for taking the time to tell us about your stay. We work hard to improve the guest experience each day. Your feedback will be used to improve our training and our inspection process in the guest rooms. Thank you for sharing. We will be renovating the hotel soon and hope you will check out the update...

Reviewed 18 November 2016

My husband and I recently stayed at the Homewood Suites during a quick getaway to New Hampshire. We invited my sister to come along, and the two bedroom suite was perfect for us. My sister had her own bedroom (with her own TV) and bathroom, giving all of us space and privacy. The kitchen was small and not really well...

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Helpful?
Thank Phyllis V
Molly M, General Manager at Homewood Suites by Hilton Dover, responded to this review

Hello Thank you for staying with us and taking the time post a review. The hotel is a perfect spot a family as we offer many types of rooms including the two bedroom suites. I apologize for the kitchen not having the supplies that you needed. Next time let us know what you were looking for specifically and we will...

Winchester, United States
Reviewed 14 November 2016

The Homewood Suites Dover was a great location for our daughters wedding at the Red Barn in So.Berwick. It was more than convenient, the rooms spacey and reasonably priced, the complimentary HOT breakfast a great perk, and the staff was very accommodating. EXCELLENT choice on our part, make it yours too!

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank elizabethpE1535SK
Molly M, General Manager at Homewood Suites by Hilton Dover, responded to this review

Dear elizabethpE1535SK Congratulations to the Bride and Groom. It's great to hear that the hotel was able to make this big event even more special. The staff love taking care of the guests. Weddings are a great time for family to gather and enjoy and it sounds like your family did. Thank you for telling us about the breakfast we...

Birmingham, United Kingdom
Reviewed 30 October 2016

We stayed here for 3 nights on our recent New England road trip. Having stayed in Dover previously, we decided to try the Homewood Suites as we needed a 2 bedroom suite. Firstly, the hotel is in a quiet road off a main highway. Surrounded by a few office blocks and with a Mexican restaurant which shares the car park....

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Helpful?
Thank Patsuk
Molly M, General Manager at Homewood Suites by Hilton Dover, responded to this review

Dear Patsuk Thank you so much for staying three nights with us. The hotel is convenient to area attractions as you mentioned. The hotel offers numerous amenities including and evening reception in Monday-Thursday. The hotel will be doing some renovations at the end of the month which will include public space and guest room corridors. I hope you will come...

Westborough, Massachusetts, United States
Reviewed 23 October 2016

The front desk staff was friendly and helpful. The suite was large, updated, clean and well-equipped. It was quiet and dark, and the bed was comfortable. Breakfast in the morning was great: scrambled eggs, ham, potato patties in a hot buffet plus waffles, bagels, pastry, fruit, cereal & yogurt. Highway access was easy. Margarita's Restaurant in the same parking lot...

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Helpful?
Thank Debbie S
Molly M, General Manager at Homewood Suites by Hilton Dover, responded to this review

Hello Debbie S, Thank you so much for staying with us at the hotel. Your feedback is very important. I am glad you found the front desk staff friendly and helpful. The hotel offers a lot of amenities including a breakfast that changes daily and of course being near Margarita's is always a great benefit. Hope you will stay with...

Dover, New Hampshire
Reviewed 8 October 2016 via mobile

My stay was great! To say the least; the check in process was excellent. Every staff member was wonderful and made you feel at home yet super helpful and friendly. I would recommend this hotel to anyone. Our room was outstanding, better than expected. Everything was very clean and very nice, I had everything I could ask for! The breakfast/dinner...

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Helpful?
Thank kylenolan
Molly M, General Manager at Homewood Suites by Hilton Dover, responded to this review

Dear Kylenolan Thank you so much for choosing the Homewood Suites. I am happy you found the staff helpful and friendly. We love taking care of our guests and assisting in whatever way we can. I hope you will return to the hotel the next time you are in the Dover NH area. Regards, Molly Mulholland General Manager

Reviewed 8 October 2016

Very friendly staff. This hotel is very welcoming. Rooms are spacious. The breakfast is wonderful. Loved the fresh fruit. They do a great job keeping the entire hotel clean. I definitely plant on making this my first choice when I visit my sister!! THANK YOU.

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Helpful?
Thank Athena J
Molly M, General Manager at Homewood Suites by Hilton Dover, responded to this review

Dear Athena J, Thank you for making us your first choice! I am glad you experienced the breakfast during your stay. We also offer an evening reception on Sunday-Thursday. Hope you will get to experience this benefit next time you are in the area. Thank you for your review. Regards, Molly Mulholland General Manager

New York City, New York
Reviewed 2 October 2016

The hotel is overall very clean! The staff is very friendly and helpful. The complementary Breakfast and Evening Dinner is great and convenient if your are looking to stay in! The Hotel is across from a great Mexican Restaurant called Margarotas. The parking is complementary and Safe. The gym is a bit small, but I was able to used the...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 464angelol
Molly M, General Manager at Homewood Suites by Hilton Dover, responded to this review

Dear 464angelol Thank you for taking the time to review the hotel. I am very happy you had a great stay and felt like the staff took good care of you. Our goal everyday is to make everyone happy. The hotel offers numerous amenities as you stated and is the perfect spot to stay when you are in Dover area....

Charlotte, North Carolina
Reviewed 1 October 2016

Looks good, decent staff but hotel has bedbugs. Even after confirmation from Ecolab, hotel did not want to reimburse for the night since we all checked out and had to travel 30 minutes to find a vacant hotel.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
1Thank kimberlyw750
Kenneth T, Manager at Homewood Suites by Hilton Dover, responded to this review

Thanks for taking the time to write a review. We have developed a great team of associates and protocol for these rare types of situations so they are handled appropriately and efficiently. Part of our strict protocol for these types of incidents is dealing with a 3rd party company, and this incident only occurred in the one room in question...

Charlotte, North Carolina
Reviewed 27 September 2016

***HORRIBLE EXPERIENCE*** I really don't write reviews...but I need to report this. I was at a work conference with 4 other people and we had to check out of this hotel due to bug bites our first night (9/27/16)...I stayed in room 309. A third party came in and test the room and it was tested positive for BED BUGS!!!...

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Helpful?
Thank Natasha H
Kenneth T, Manager at Homewood Suites by Hilton Dover, responded to this review

Thanks for taking the time to write a review. The hotel staff works hard every day to make sure we provide great rooms, great service and are very proud to be number 1 on Tripadvisor in Dover and have been for sometime. We have developed a great team of associates and protocol for these rare types of situations so they...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Homewood Suites by Hilton Dover

Address: 21 Members Way, Dover, NH 03820
Region: United States > New Hampshire > Dover
Price Range: $161 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Dover 3*
Number of rooms: 88
Reservation Options:
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Also Known As:
Homewood Suites Dover Hotel Dover
Hotel Style:
#1 Green Hotel in Dover
#2 Family Hotel in Dover
#4 Romantic Hotel in Dover
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Dover staff and other travellers.
3 questions
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Haverhill, Massachusetts
over a year ago
Haverhill, Massachusetts
over a year ago

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Questions? Get answers from Homewood Suites by Hilton Dover staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take the 1 bed suite if you have a family as they are really good value. Also has an indoor pool so great if you have kids”
 of 5 bubbles ErnestEga, 2 Dec 2016 | Read review
“If you have your windows open, you will hear highway traffic.”
 of 5 bubbles 630phyllisv, 18 Nov 2016 | Read review
“away from the elevators”
 of 5 bubbles mkw10, 8 Sep 2016 | Read review
“Al good each floor are al most the samme”
 of 5 bubbles aug28, 23 Aug 2016 | Read review
“All rooms cause the location of hotel is in quiet location away from traffic etc”
 of 5 bubbles D1804SBkenb, 19 Jul 2016 | Read review
5 of 5