Best Western White Mountain Inn
Best Western White Mountain Inn
87 Wallace Hill Rd off I-93 Exit 38, Franconia, NH 03580
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Avg. C$138 /night, 3/18 - 3/19
C$185
per night
C$162
per night
C$138
per night
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About
#3 of 5 hotels in Franconia
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Located in Franconia,NH, the Best Western White Mountain Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Hiking
Skiing
Kids stay free
Parking
Wifi
Pool / beach towels
Indoor pool
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Vending machine
Children's television networks
Photo copier / fax In business centre
Non-smoking hotel
Picnic area
First aid kit
24-hour front desk
Self-serve laundry
Room features
Air conditioning
Desk
Housekeeping
Telephone
Coffee / tea maker
Microwave
Flatscreen TV
Hair dryer
Wardrobe / wardrobe
Iron
Wake-up service / alarm clock
Refrigerator
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Business
Languages Spoken
English
Location
87 Wallace Hill Rd off I-93 Exit 38, Franconia, NH 03580
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 52 out of 100
52
Burlington Intl Airport
115.1 km•
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Detailed Reviews
We spent 2 nights here in a spacious, quiet and well appointed room: 2 luggage racks, fridge, safe, microwave, and comfortable beds, although there were not enough towels or amenities stocked for a 2-night stay. Eighteen months into the pandemic it is ridiculous to not have daily housekeeping. That and the fact that there was no way to cool the too-warm fitness center down were the only two negatives. Buffet breakfast was great, pool was one of the nicest I've encountered, grounds were meticulously groomed, parking and easy-on/off location, excellent HVAC unit all contributed to a really nice stay. Staff members were friendly, helpful and generous. The guest laundry was a nice amenity to have although we were charged $1 for a packet of soap. I would recommend this to everyone.
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Date of stay: October 2021
Value
Location
Service
Room Tip:Â Rooms on top floor have no overhead noise.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, General Manager at Best Western White Mountain Inn
Responded Oct 26, 2021
Hi Joni K, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to having you with us again soon. Thank you very much! Kind regards, Vinkal
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Despite how costly lodging is anywhere in New England, it's still galling to pay $204 (with taxes) for what was a small, simple room (and that's after a "Best Western Rewards" $20 discount). I take one star off just for the relatively lousy value. That said, everything else was great .... clean room with all the amenities (including fridge and microwave), rock solid WiFi, and a good night's sleep. Even the fake scrambled eggs and home fry potatoes in the morning really worked for me. And ... got a bunch of points towards my next "discount," I guess.
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Date of stay: March 2023Trip type: Travelled solo
Value
Location
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, General Manager at Best Western White Mountain Inn
Responded Mar 20, 2023
Dear joooolesm, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to having you with us again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Everything was well appointed. The staff was genuinely happy for people to stay there. Both the night and morning shifts were busy working to make sure all things were in order. In the current climate of sky-rocketing room rates with average service, this was a nice change.
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Review collected in partnership with Best Western
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, General Manager at Best Western White Mountain Inn
Responded Sep 29, 2022
Hi Sheila H, We are exceptionally thankful that you have honored our staff members with praiseworthy words. We sincerely appreciate your feedback and are happy to hear you had a great experience with us. We will always ensure that we keep delighting you with our facilities and services.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
Great location to see the leaves in New Hampshire .
Staff friendly and rooms clean and spacious.
Close to ski areas and attractions.
First weekend in October an excellent time to see the leaf color.
We always try to stay at a Best Western, always easy to book a room.
Staff friendly and rooms clean and spacious.
Close to ski areas and attractions.
First weekend in October an excellent time to see the leaf color.
We always try to stay at a Best Western, always easy to book a room.
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Date of stay: October 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, General Manager at Best Western White Mountain Inn
Responded Oct 9, 2024
Hi zipNJ, We're absolutely thrilled to hear that you enjoyed our location, especially during such a beautiful season with the autumn leaves in full display here in New Hampshire. It’s always a pleasure knowing our friendly staff and clean, spacious rooms contributed to your relaxing stay. Being so close to the ski areas and local attractions does make for a perfect getaway, and we're happy it added to your experience! Your loyalty means the world to us, and we can't wait to welcome you back on your next visit. Safe travels until then!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great location but we couldn't get past the awful smells. I'm unsure how to explain it, maybe someone was cooking something then they tried covering it up with chemicals or a deodorizer, mixed with bad body odor. Just pungent, throughout the hotel as soon as we walked in and it started seeping into our room. The beds/pillows are standard, not really comfortable. There was old nail glue and gum on the wall, the end of the toilet paper roll, and dirty bathroom floor so the cleaning crew is not very thorough. The rooms/bathrooms could use an update as the tubs in both bathrooms were beyond a good scrubbing and gross shower curtains and room curtains were moldy. Kids enjoyed the pool, nothing fancy but fine for a little playtime, towels are mini. Breakfast was so-so, no one really enjoyed the hot food, including waffles, they stuck with cereal -- again, the smells just ruined it for us. I chose it because it was right in the middle of Bretton Woods and Loon Mtn and close to our friend's Airbnb but will never stay there again.
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Date of stay: February 2024Trip type: Travelled with family
Value
Location
Service
Room Tip:Â Smells really bad, not friendly service, and needs updated.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, General Manager at Best Western White Mountain Inn
Responded Feb 26, 2024
Dear elezabethmP3396WR, It's great to hear that you found our location convenient, however, we sincerely apologize for the unpleasant experience you encountered during your stay. Your comments are crucial to our continuous efforts to improve, and we take them seriously. We regret to hear about the issues you faced with odors throughout the hotel. Maintaining a fresh and clean environment is of utmost importance to us, and we will investigate the matter further to address any underlying causes promptly. Additionally, your concerns regarding cleanliness and room conditions have been noted, and we will work diligently with our housekeeping team to ensure thoroughness and attention to detail moving forward. Regarding the amenities and breakfast offerings, we appreciate your honest assessment. Rest assured, we will review our offerings to ensure they meet the expectations of our guests. Your feedback regarding the pool towels and breakfast selection is valuable, and we will take it into consideration for future improvements. We understand the significance of location convenience, and we are disappointed that your stay did not meet your expectations despite our prime location. We sincerely apologize for any inconvenience this may have caused. We genuinely value your feedback and hope to have the opportunity to regain your trust in the future. Should you choose to give us another chance, we will make every effort to provide you with a much-improved experience. Kind regards, Vinkal
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A place with a good location, cozy beds, very good air conditioning, good customer service, would only change the aroma of the rooms.
Average breakfast.
Easy access and parking spaces very close by.
A good place for short stay.
Average breakfast.
Easy access and parking spaces very close by.
A good place for short stay.
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Review collected in partnership with Best Western
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, General Manager at Best Western White Mountain Inn
Responded Jan 3, 2024
Dear Leandro S, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our convenient location, parking, and amenities were to your liking. We take real pride in this hotel and in serving guests like you, and I’m happy that you had such a pleasant stay. We value your compliments about where we are excelling, as well as your feedback regarding things we need to improve. It was our pleasure hosting you, and we look forward to seeing you soon. Kind regards, Vinkal
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I did not have very high expectations when I booked this 2 night stay for my two young kids and myself, but they didn't even meet my very low expectations. First of all, charging $250 a night is absolutley ridiculous for this room. The room was gross - carpet clearly never vacuumed with dirt and who knows what all over the floor, stains on the bedspread, sink was not cleaned and tub was questionable on if it was cleaned. Dust everywhere. Mildew on the shower curtain and along the edge of the tub. The pool area was ok, but there was some kind of debris all over the floor, and the stairs into the pool were covered in what I assume was sand, but no idea where that sand would have come from. My second night, I came back to my room with 2 toddlers after 9pm, so everyone was already on edge, but found my key not working. Front desk reset it, but still wouldn't work. She was very helpful and able to get a manager on the phone quickly to troubleshoot, but I was still stuck in the hall with two cranky and tired kids for a while. Once she was able to get in with a master key in the manual lock, I was basically told we can't fix it until tomorrow so don't leave the room if you don't want to get locked out. I had to ask if they could put me in another room with a lock that worked, and it was clear that option had never crossed her mind. I waited for a very long time with no answer, so gave up and got the kids into bed. She finally came back with a key for another room, but I wasn't going to take tired kids out of bed at that point so I said nevermind, we're checking out in the morning anyway.
I have very fond memories of this place from 25 years ago when it was still the red coach, and I'm sad to see what it's become. There used to be full locker rooms in the pool area that are gone, and a restaurant/bar area that's locked up and windows covered. I won't stay here again. Best Western should be embarrassed to have their name on this place.
I have very fond memories of this place from 25 years ago when it was still the red coach, and I'm sad to see what it's become. There used to be full locker rooms in the pool area that are gone, and a restaurant/bar area that's locked up and windows covered. I won't stay here again. Best Western should be embarrassed to have their name on this place.
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Date of stay: March 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, General Manager at Best Western White Mountain Inn
Responded Mar 13, 2023
Dear 896lindsayg, We are gutted to know that your recent stay at our property was not up to the mark. On behalf of our entire staff, please accept our sincere apologies. We take feedback very seriously, and please be ensured that we will work on your concerns diligently so that no other guest experiences what you did. We have briefed our housekeeping staff, and we will ensure a more stringent approach from here on, especially when it comes to enhancing our regular quality checks. We would hate to lose a valued guest like you and we sincerely hope you will give us another chance to host you better.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great hotel value for the price. The staff was exceptionally friendly and helpful. They truly went out of their way to make sure we were satisfied, to include making bagged breakfasts for us at 4am! Great location for exploring the White Mountains.
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Date of stay: September 2024Trip type: Travelled with friends
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, General Manager at Best Western White Mountain Inn
Responded Sep 29, 2024
Hi Navigate754972, Thank you for your fantastic review! We’re so glad to hear that you enjoyed your fall vacation in the White Mountains and found great value in your stay with us. Our staff is dedicated to providing exceptional service, and it's wonderful to know that they went above and beyond to ensure your satisfaction, especially by preparing bagged breakfasts for you at 4 AM! We appreciate your kind words and are thrilled that our location made it easy for you to explore the beautiful White Mountains. We hope to welcome you back for another memorable stay in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location was fantastic. The Staff at front desk (Fuzil, Taylor, James??) was so friendly and you could actually joke with them. Tons of wildlife was enjoyable while these wild animals were visiting the property..lol. Two small things that was a little disappointing.
(I get there are changes because of covid-19) We stayed for 4 nights, arriving on a Tuesday, leaving on Saturday morning. We asked during check in to have our room cleaned/fresh sheets, towels on a Thursday take out trash (middle of week) (not done) and the pool could have been cleaned daily (hairnet, rubber gloves, floating hair) at bottom of the pool
Other than that we will diff go back and hope the same staff at front desk is still there.
(I get there are changes because of covid-19) We stayed for 4 nights, arriving on a Tuesday, leaving on Saturday morning. We asked during check in to have our room cleaned/fresh sheets, towels on a Thursday take out trash (middle of week) (not done) and the pool could have been cleaned daily (hairnet, rubber gloves, floating hair) at bottom of the pool
Other than that we will diff go back and hope the same staff at front desk is still there.
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Date of stay: August 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tina M, General Manager at Best Western White Mountain Inn
Responded Aug 19, 2020
Dear Valued Guest, Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing a friendly and accomodating experience for our guests. I am sorry to hear that you did not thoroughly enjoy your stay especially with the condition of your room and the sheets. I want to let you know that we have the highest standards of cleanliness and that your comments are very important to us and addressed immediately with our housekeeping staff. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Know that we continuously strive to meet your needs and expectations. Kind regards, Vinkal
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We changed destinations at the last minute for our family vacation and took a chance on the Best Western in Franconia, NH. Hotel was a good value, nice family managing the property, peaceful town close by to Littleton, Franconia State Park and beautiful Sugar Hill. The hotel has a nice indoor swimming pool, a small exercise room, an outdoor patio and an expansive front yard where our son practiced his golf one night and we sat at one of the patio tables playing Uno and watching the beautiful NH sunset! Because of Covid protocols the cleaning staff are still not cleaning your room every day but we didn't mind because we just went to the front desk to get towels, tp and whatever else we needed.
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Review collected in partnership with Best Western
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, General Manager at Best Western White Mountain Inn
Responded Aug 9, 2021
Dear meriken2018, Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing a clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and we are very pleased to learn that we achieved this goal during your recent stay. We only wish to give nothing but the best service to our guests, and to know that we have accomplished such a goal gives us great joy. Thank you very much! Kind regards, Vinkal
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pets are allowed in designated pet-friendly rooms only. All rooms are not pet-friendly. Call hotel Directly
No, way too far to walk
There is a hot tub, pool and gym too.
"Ask for room on the mainfloor. We enjoyed ours. Could also look out the room window and check on our car, etc. "Read full review
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PRICE RANGE
C$146 - C$189 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western white mountain hotel franconia, best western franconia, franconia best western, best western white mountain resort
LOCATION
United StatesNew HampshireWhite MountainsFranconia
NUMBER OF ROOMS
60
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Best Western White Mountain Inn
Which popular attractions are close to Best Western White Mountain Inn?
Nearby attractions include Cannon Mountain (7.1 km), Echo Lake Beach (7.1 km), and Harman's Cheese & Country Store (4.5 km).
What are some of the property amenities at Best Western White Mountain Inn?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Best Western White Mountain Inn?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western White Mountain Inn?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Best Western White Mountain Inn?
Yes, free parking is available to guests.
What are some restaurants close to Best Western White Mountain Inn?
Conveniently located restaurants include Cold Mountain Cafe, Polly's Pancake Parlor, and Rek-Lis Brewing.
Are there opportunities to exercise at Best Western White Mountain Inn?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Best Western White Mountain Inn located near the city centre?
Yes, it is 0.3 km away from the centre of Franconia.
Are there any historical sites close to Best Western White Mountain Inn?
Many travellers enjoy visiting The Frost Place (2.1 km).
Does Best Western White Mountain Inn have any great views?
Yes, guests often enjoy the mountain view available here.
Is Best Western White Mountain Inn accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.