Staying here for 3 nights and I didn't know what to expect for $69 per night. But it exceeded expectations: faux fireplace for ambiance, deck with views of Iron mountain and Ellis River, friendly staff, very clean, decent breakfast, spacious room, and close to places to order take out. And Jackson, NH is a quintessential quaint New England village just 10 minutes from Mount Washington. Great value choice!!!
I’ve stayed here several times over the years while hiking before but there are new owners now. Check in took some time since I know the area and hotel and they wanted to give me a room that was not acceptable to me so he had me wait for the manager to come back….this took about 15 minutes. The front desk clerk was difficult to understand but the manager changed my room to a much better choice facing the back yard area on the 1st floor. There is lots of construction in the area and when I was there, the road in front was being resurfaced so lots of noise, dust, etc and not a pleasant view. The back area is pleasant but unfortunately, the new owners were doing a lot of upgrades and right on my outside wall so could not sit out on the patio in the daytime and very loud banging. (would have been considerate if they waited when the room would not be occupied to do that type of work). Room was fairly clean but no housekeeping while I was there (3 nights) and when I asked at the front desk just to empty my trash they said sure but never did so I just put it in the hallway. Breakfast was very sparse as most hotels are due to the covid – ate elsewhere. I accidently left two jersey shirts hanging in the open closet that is hidden when the bathroom door is open. Definitely my fault but when I realized two days later, I called and they knew nothing about it and nothing in lost/found etc. They told me no one had stayed in the room and only their staff had been in there. No matter how many discussions I had with them they could not account for the shirts. They said they asked around and no one knew a thing and to even suggest maybe someone walking by the open room may have taken them. I travel a great deal and have left things behind on occasion but have always had them found and returned – until now. Sad but done. I can not recommend this hotel and will not be back – there are better choices in the area. TIP- 1st floor rooms can be very noisy if you have heavy footed guests staying above your room.…
The Lodge at Jackson Village is an extremely clean and comfortable hotel. Before I book a hotel I read reviews specifically looking for the cleanliness as I have seen some horrendous hotels. It was immaculate. A hotel on the smaller side yet quaint and conveniently laid out. Our room(#22) was a a bit larger than the average hotel room from my perspective - with a private balcony which although overlooked the parking view had great views of the mountains. Coffee and hot chocolate was available 24/7, and light continental breakfast items were available at no additional charge. Courteous and responsive customer service. I would definitely recommend!
This hotel is a glorified motel. The rooms had been cleaned with something that gave me an asthma attack. The gross breakfast area made the Courtyard Marriott look like a 5 star restaurant. So misleading! At least the price is now posted at the true value! When I booked it was at $169 a night. Must have been a typo but the description is absolutely wrong!!
We rented two rooms on the first floor as a family. This allowed us to have adjoining rooms with an in room door which worked out real well. No need to go out into the public hallway or wear a mask when staying in our rooms. Added plus we were able to go out to the car from the first floor without having to enter the hallway of the Motel. The entire property is super clean. We would stay there again.