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BEST WESTERN PLUS Keene Hotel

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BEST WESTERN PLUS Keene Hotel
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529 Reviews from our TripAdvisor Community

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Showing 522: English reviews
Danvers, Massachusetts
Reviewed 14 February 2017

From the outside you might think it's an outdated version of a Best Western you've known for years. You will be pleasantly surprised the moment you walk thru the door. They have certainly done some nice renovations. Very modern looking, very clean. We stayed here visiting my son at Keene. We reserved a suite room as we had enough points...

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Helpful?
Thank Paul S
Mayur P, General Manager at BEST WESTERN PLUS Keene Hotel, responded to this review

Paul, it was a pleasure to have you stay with us! Thank you for being a valued rewards member and thank you for taking the time to share your experiences with us on TripAdvisor. We have done a lot to our hotel and every year we find something else to update. The Deluxe room you stayed in is one of...

Norway, United States
Reviewed 13 February 2017

Very impressed with the stay. Was offered a change to non-smoking room upon arrival. I also really enjoyed having a fitness facility which actually had free weights. I would be happy to use this hotel again.

Review collected in partnership with Best Western
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Thank Y7526JAbenb
Mayur P, General Manager at BEST WESTERN PLUS Keene Hotel, responded to this review

Thank you for taking the time to share your experiences with us. The staff and I are always happy to hear great comments such as yours. We hope to see you again in the near future when traveling to the Keene Area!

Moultonborough, New Hampshire
Reviewed 10 February 2017

I would recommend the Best Western. The staff was pleasant and when given an issue handled it in a timely manner. My stay was pleasant, comfortable and I will definitely stay there again. They accommodated our service dog and didn't charge more for a room change.

Review collected in partnership with Best Western
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Helpful?
Thank mariannek788
Mayur P, General Manager at BEST WESTERN PLUS Keene Hotel, responded to this review

Marianne, thank you for taking the time to post a review on TripAdvisor. I'm glad to hear that the staff and hotel met your expectations. I hope that you may consider to stay with us again in the near future so that we can give you a better experience to make your next review a 5 star review!

Worcester, Massachusetts
Reviewed 10 February 2017

My family & I came to town to snow tube at a local mountain. The hotel was great. The rooms were very clean. The breakfast was amazing & the pool was so much fun. Lots of other amenities around the area as well. I will definitely stay here again next time I'm in the area.

Review collected in partnership with Best Western
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Thank chriscC5869JI
Mayur P, General Manager at BEST WESTERN PLUS Keene Hotel, responded to this review

Thank you Chris for taking the time to share your experiences with us on TripAdvisor. I am very happy to hear that you and your family enjoyed your time in the Keene area and our hotel. We hope to see you again in the near future when traveling to the Keene Area again!

Cold Brook, New York
Reviewed 6 February 2017 via mobile

First trip to this area and first BW plus. I was impressed. Great staff. Quiet sleep. Internet had no issues. Imagine that. Awesome breakfast spread included strawberries for waffles. I will be staying at BW plus in the future

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Helpful?
Thank JohnS1026
Mayur P, General Manager at BEST WESTERN PLUS Keene Hotel, responded to this review

John, I am very happy to hear that you enjoyed your first experience with us at your first Best Western Plus property. We provide a higher standard of quality at our property from guest rooms all the way to breakfast. I am glad you were able to use our toppings station to customize your breakfast! We hope to see you...

Westfield, Massachusetts
Reviewed 18 January 2017 via mobile

Newly redone. This was our second stay there. Very accommodating staff. Clean, quiet and great breakfast. Only one complaint, pool area was to cold to even sit and watch you kids swim of course they didn't mind it. But this will not stop us from staying again.

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Helpful?
Thank Joyce H
Mayur P, General Manager at BEST WESTERN PLUS Keene Hotel, responded to this review

Thank you Joyce for taking the time to share your experiences with us on TripAdvisor. During the winter months we keep the temperature and humidity in the pool area at a certain level to keep the walls from sweating and causing mold and mildew from forming. But I'm glad you enjoyed the rest of the hotel and that the staff...

East Greenwich, Rhode Island
Reviewed 16 January 2017

This hotel is a great value. Service and location were great. In hotel restaurant was good quality, Irish pub. The pool and fitness centers were good quality but would have liked fitness center to have been open 24 hours.

Review collected in partnership with Best Western
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Thank brianmE9547MO
Mayur P, General Manager at BEST WESTERN PLUS Keene Hotel, responded to this review

Thank you Brian for taking the time to share your experiences with us on TripAdvisor. I am happy to hear that you enjoyed your stay with us. I hope that you may come stay with us again in the near future so that we can have the chance to make your next review a 5 star review!

CANAAN, United States
Reviewed 11 January 2017

I will not make future reservations at this facility. Unprofessional, dirty air/heat circulations filter units, staff does not clean the rooms properly, lack of sanitation, foods services of exposed buffet foods to air & human contaminants,Low Rate & Low Recommendation. Adjacent restaurant, poor service, over priced food & beverages/ no room services

Review collected in partnership with Best Western
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Thank bruceag2017
Mayur P, General Manager at BEST WESTERN PLUS Keene Hotel, responded to this review

Thank you for your review. I apologize for your stay not being up to your standards. All of our rooms go through regular preventative maintenance and deep cleans by the Housekeepers. I can assure you that all of our breakfast offerings are not exposed to the open air; our breakfast is up to compliance with both local standards and Best...

Penacook, New Hampshire
Reviewed 8 January 2017

Had a great stay with the hotel great up grades from when i use to work here. Very helpful with needs and felt homey and very inviting atmosphere. The room was very clean and everything from the halls to the room had very clean inviting smell. I really enjoyed the stay as well as my children and husband.

Review collected in partnership with this hotel
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Thank Melissa C
Mayur P, General Manager at BEST WESTERN PLUS Keene Hotel, responded to this review

Thank you for your review and welcome back! I am happy to hear everything went well during your stay! We hope to see you again soon!

Brooklyn, New York, United States
Reviewed 3 January 2017

The hotel is rated highly, and we had a good stay. Beds were comfy, breakfast was above average, inviting and very clean and well stocked. Staff were friendly and helpful. They offer a text message for you to communicate with the hotel (ask questions, get help, etc.) which I found VERY helpful. They assisted with coming up with ideas for...

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Helpful?
Thank Brian G
Mayur P, Manager at BEST WESTERN PLUS Keene Hotel, responded to this review

Thank you for your review. We pride ourselves on the professionalism of our staff. I am glad you enjoyed breakfast, it truly is one of the highlights here at the Best Western Plus Keene Hotel. We have seen many positive reviews about IVY, our texting service, I am glad you found it useful. We hope to see you again in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Best Western Plus Keene Hotel! Enjoy four distinct seasons at our Best Western Keene, NH hotel, so whenever you visit New England, you’ll be assured a fantastic time. For an extended stay in Keene, NH, you deserve a property that’s gorgeous and a staff committed to making your stay pleasant. Our full service hotel features an indoor heated pool, an onsite restaurant, incredible fall foliage and a full, free hot breakfast to start every morning right. The generous buffet spread features sizzling waffles, fresh fruits, sweet pastries, yogurt, juices and 100% Arabica coffee. Hotels in Keene are known for hospitality, but we break the mold with the best service in town. Whether its sports tournaments or the Pumpkin Festival that brings you to this part of New Hampshire, rest assured you’ll be treated like royalty here. Keene State College is a big draw, and we welcome students, their loved ones and visiting professors year-round. From football games to graduation, where you stay plays a big part in how much you enjoy your vacation. If you’re looking for motels in Keene that combine value with quality, that’s exactly what we promise. Sports are a way of life here, and we welcome players and fans alike of soccer, baseball, lacrosse, softball and basketball. Our Keene hotel can accommodate groups, so traveling together has never been easier. When you stay with friends and family, your trip is easier and more fun. Business travelers are also on the lookout for hotels in Keene that provide a quiet space to take care of work duties. We welcome employees of NGM, Cheshire Medical Center, PC Connections®, C&S Wholesale Grocers and many other local businesses to our Keene hotel. With convention and banquet facilities, we are proud to host blood drives, weddings, business meetings and other events. A superior location means getting to work is easy, and there will be plenty of time left over for leisure activities. ... more   less 

Additional Information about BEST WESTERN PLUS Keene Hotel

Address: 401 Winchester Street, Keene, NH 03431-3913 (Formerly BEST WESTERN PLUS Sovereign Hotel)
Region: United States > New Hampshire > Keene
Price Range: $136 - $282 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Keene Hotel 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Best Western Keene
Keene Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Keene Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Keene Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a quiet room, and you'll be fine.”
 of 5 bubbles slalemand, 17 Oct 2016 | Read review
“Pick a room way off the highway.”
 of 5 bubbles attaracg, 14 Oct 2016 | Read review
“Try and get a room that is on the far side away from the highway.”
 of 5 bubbles cga857, 12 Oct 2016 | Read review
“1st Floor rooms are by the pool, gym, restaurant, business office, and they are still quiet”
 of 5 bubbles jonathantZ5240HP, 30 Sep 2016 | Read review
“stay on the second floor”
 of 5 bubbles 875AnneD, 21 Sep 2016 | Read review
5 of 5