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Hilton Garden Inn Manchester Downtown

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Hilton Garden Inn Manchester Downtown
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791 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Manchester Downtown
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Showing 779: English reviews
Massachusetts
Reviewed 24 May 2016

The hotel is in a good location in Manchester in terms of accessibility. The rear of this hotel is basically on the ball field for what I believe a minor league team. So you can sit out on the patio, enjoy a drink or food and watch the game. Fireworks after were great too. I guess the only deterrent would...

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1Thank MassTraveler15
MandyKeane, Front Office Manager at Hilton Garden Inn Manchester Downtown, responded to this review

Thank you for taking the time to share your experience. We are lucky to be uniquely located on the NH Fishercat Ballpark. This is an AA division team of the Toronto Blue Jays. Baseball season is in full swing and we hope to see you again on the Patio this season!

Ashburn, Virginia
Reviewed 23 May 2016

The bathroom was not as plush as I would like, more importantly it was clean. The room was also clean, and comfortable with plenty of outlets to charge all five of my devices. Staff was friendly and helpful.

Review collected in partnership with Hilton Garden Inn
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Thank 720elisan
MandyKeane, Front Office Manager at Hilton Garden Inn Manchester Downtown, responded to this review

Thank you for taking the time to review our hotel. I am happy to hear you found your room clean and comfortable. We look forward to welcoming you again in the future.

Brandon, VT
Reviewed 23 May 2016

I stayed at the Hilton for 5 days on business and the experience was an excellent one - clean rooms, friendly staff and convenient location. Could not ask for more. The best part of the stay was the restaurant - great food, and the wait staff was excellent. I also liked being in downtown Manchester without seeming to be downtown....

Review collected in partnership with Hilton Garden Inn
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Thank Y9200PFthomasm
MandyKeane, Front Office Manager at Hilton Garden Inn Manchester Downtown, responded to this review

Thank you for your kind review. I am happy to hear that you enjoyed your stay. Love the fact that the restaurant exceeded your expectations! We hope you have the opportunity to stay with us again.

Brandywine, Maryland
Reviewed 22 May 2016

Very nice hotel and the best in town but a bit pricey for the location and age of hotel. The staff are really nice especially in the housekeeping and the restaurant. The hotel property is very nice too.

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Thank johnpU8561ZT
MandyKeane, Front Office Manager at Hilton Garden Inn Manchester Downtown, responded to this review

Thank you for your review, it is a pleasure to her guest feedback and we look forward to seeing you again.

Newark, Vermont
Reviewed 20 May 2016 via mobile

This hotel is centrally located in downtown Manchester and within walking distance of some nice restaurants. However I don't think it was worth the price of the room. I'm a HH gold member and was able to upgrade to a King room overlooking the ball field. While the view was nice, the room was just average. Pros: good location, easy...

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1Thank LoverofLifeNh
MandyKeane, Front Office Manager at Hilton Garden Inn Manchester Downtown, responded to this review

Thank you for taking the time to write such a thoughtful review. As a Gold Member, we are very appreciative of your loyalty! I am happy to hear that you thoroughly enjoyed dinner but regret that the overall accommodations did not blow you away. We will certainly address the cleanliness and condition of the elevators. We hope you will consider...

Albany, New York
Reviewed 19 May 2016

This was by far one of the better hotels I have stayed at. They were fully booked but still had no issues with the shuttle service and the bar staff. They were great. Rooms were clean and great views of the ball park. Will definitely come back!

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Thank Denise T
Atlanta, Georgia
Reviewed 19 May 2016

There was several issues with invalid charges and using the wrong debit card that still has not been resolved. We received inaccurate information about the shuttle more than once and had to pay for transportation on more than one occasion. We also observed the food prepared by the night crew without gloves and without handwashing although they were scratching their...

Review collected in partnership with Hilton Garden Inn
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Thank SANIIIII
MandyKeane, Front Office Manager at Hilton Garden Inn Manchester Downtown, responded to this review

Thank you for sharing your experience. We are sorry we were not able to provide you with the quality of service you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of...

Sydney, Australia
Reviewed 17 May 2016

Great staff very pleasant and helpful. Transfer bus was excellent, great service shame it didn't go to any mall to shop. Facilities in room were good to work with big desk and plenty of space to plug in devices. Rooms a little tired.

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Thank Vivienne148
MandyKeane, Front Office Manager at Hilton Garden Inn Manchester Downtown, responded to this review

Thank you for choosing Hilton Garden Inn, Manchester. I am glad you took advantage of our shuttle but regret that you were told it didn't go to the mall. Our driver will go anywhere within a 5 mile radius of the hotel and there are many shopping centers and malls within this area including the Mall of NH. I am...

Wilmington, North Carolina
Reviewed 17 May 2016 via mobile

The outside of this hotel strikingly appealing and the location is good in a quiet street off the main drag of Elm St. A free shuttle is offered to/from airport and to various locales, but one will need to wait a bit on this added free service. The staff in restaurant and bar area are unfriendly, seem to lack the...

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Helpful?
Thank chloedad
MandyKeane, Front Office Manager at Hilton Garden Inn Manchester Downtown, responded to this review

Thank you for your comments, we truly value all guest feedback and are always looking for ways in which we can improve. I am terribly sorry to hear that you found our Restaurant staff unfriendly, this is certainly not a typical comment we hear and we will absolutely address this. Regarding the Patio Restaurant, it will be open every night...

Reviewed 17 May 2016

Stayed there on points. DID NOT get a room facing the baseball stadium despite my status there were open rooms. Room was clean, service always prompt. Great location to watch a ball game in the summer. Patio restaurant is snug up against the 2nd base backfield.

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Helpful?
Thank Geoffrey G
MandyKeane, Front Office Manager at Hilton Garden Inn Manchester Downtown, responded to this review

Thank you for your comments. I am very sorry you were not upgraded to a view of the field. We should have been happy to assign a field view room if there was availability so I apologize for that. I am glad to hear however, that your room was clean and you experienced prompt service. We hope you will stay...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Manchester Downtown

Address: 101 S Commercial St, Manchester, NH 03101-2610
Region: United States > New Hampshire > Manchester
Price Range: $164 - $295 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Manchester Downtown 3*
Number of rooms: 136
Reservation Options:
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Also Known As:
Hilton Garden Inn Manchester Downtown Hotel Manchester
Hilton Manchester
Hotel Style:
#1 Business Hotel in Manchester
#3 Family Hotel in Manchester
#4 Romantic Hotel in Manchester
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Manchester Downtown staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Manchester Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get one overlooking the ballpark.”
 of 5 bubbles davidgE2994KK, 18 Nov 2016 | Read review
“Pool and Hot tub are currently closed”
 of 5 bubbles gtjrpj, 2 Nov 2016 | Read review
“Enjoy your stay”
 of 5 bubbles EdP750, 15 Sep 2016 | Read review
“You can receive a discount using Hilton Honors membership”
 of 5 bubbles MoonshineWNC, 12 Sep 2016 | Read review
“Corner Suite is a great room when team is in town!”
 of 5 bubbles scotta271, 22 Aug 2016 | Read review
5 of 5