Eastern Inn & Suites
2955 White Mountain Hwy, North Conway, Conway, NH 03860-5111
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About
#19 of 26 hotels in North Conway
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Eastern Inn & Suites: Located close to North Conway Village and all valley attractions, and resorts. Offering a variety of room types and suites. Free Wi-Fi, Indoor Pool and Hot Tub, Game Rooms, Children's Playground; Grilling and Fire Pit area; On-site Day Spa; On-site X-Country Skiing/Hiking Trails, and more! AAA approved.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Game room
Hiking
Books, DVDs, music for children
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Breakfast buffet
Vending machine
Skiing
Billiards
Indoor play area for children
Children Activities (Kid / Family Friendly)
BBQ facilities
Baggage storage
Newspaper
Non-smoking hotel
Picnic area
Sun terrace
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Laundry service
Self-serve laundry
Room features
Air conditioning
Housekeeping
Separate living room
Sofa
Kitchenette
Cable / satellite TV
Sofa bed
Bath / shower
Telephone
Private bathrooms
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Charming
Centrally Located
Location
2955 White Mountain Hwy, North Conway, Conway, NH 03860-5111
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 65 out of 100
65
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Detailed Reviews
We love our annual ski trip. The kids look forward to coming and staying at the Eastern Inn and Suites. It is on a much smaller scale than many other resorts in the area and we love that. It has a pool, game room, arcade and breakfast room serving a continental style breakfast each morning. All these features are important to our your family. We head in after the slopes for the night and it keeps the kids busy. This resort has rooms that can accomodate a family of 5 which is difficult to find. This time on our stay it seemed that the were a bit understaffed. and they were out of many things at breakfast (cream cheese, whip cream, hot coco), This was disappointing especially with it being a holiday week, they should have anticipated a full house. The rooms need some updating. The carpets are old, but have been replaced in lobby and hallways. the kitchenette cabinets and bathroom vanity could use replacement or paint. I also think they should put in a small sectional sofa to maximize the seating for families. Each unit could use additional hooks to hang up wet gear or swimsuits. The lobby restrooms were under renovation while we were there, so I think they are slowly making updates. We will be back, my family fits in 1 room, and it has everything we need.
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Review collected in partnership with this hotel
Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Owner at Eastern Inn & Suites
Responded Jul 11, 2020
Thank you for your comments. We appreciate your insights. We're slowly but surely moving our product in the right direction constantly updating as our resources allow. Looking forward to your next trip. Jim
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Despite my average rating, we have been staying at the Eastern Inn for 20+ years and it has never let us down. It is clean and neat, and the staff is always nice. They have a nice pool and hot tube. They also have a video game room and a very large game room with a pool table, big tv, DVD player and sectional couch. I recommend bringing your own DVDs to watch but they have a lot of old VHS tapes for you. They serve breakfast but is very basic with a waffle maker, mini muffins and cereals. The bed in the room was very comfortable. The location just past the center of North Conway is good for us too since we head to the ski areas most of the time. So, this is not a luxury hotel but it is perfect for the price. We will continue to stay there.
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Review collected in partnership with this hotel
Date of stay: January 2020
Room Tip:Â There is a fridge in the room. Bring DVDs. Plan to wear flip flops i the pool area.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Owner at Eastern Inn & Suites
Responded Jul 11, 2020
Thank you for supporting our business. We're constantly looking for ways to improve like upgrading our breakfast offerings. Hope to see you next time. Jim.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Staying in North Conway is really expensive during the summer months. We were going here so that we could stay at Storyland. The town is really cute and people come from all over, which is nice.
Technically you can walk to downtown and a few restaurants from this hotel, but we always drove because the street is really busy that you have to walk on and with kids, it's not that "close." Parents will understand.
This hotel was great value overall compared to what you will see in the area for the prices.
Our room was refurbished and big. It had 2 big tvs, comfy beds with new blankets and everything was pretty clean. There's a fridge and a table/living area space to create separation of the sleeping area and for those staying awake later.
The toilet paper was oddly placed behind the door, which means if you have kids you are a human toilet paper holder every time they go to the bathroom.
The swimming pool is indoors. The water is cold even though they say it's heated to 85 degrees. You have to reserve a slot (max 20 in the pool) per hour, but some people didn't follow the rules.
There's a small arcade and a playground, which are nice touches.
The other 2 rooms in our group were a bit more run down and old, but everyone still had a comfortable stay.
Worst part is that there's barely any phone reception and the wifi is really weak, so don't expect to do any work during your stay.
Technically you can walk to downtown and a few restaurants from this hotel, but we always drove because the street is really busy that you have to walk on and with kids, it's not that "close." Parents will understand.
This hotel was great value overall compared to what you will see in the area for the prices.
Our room was refurbished and big. It had 2 big tvs, comfy beds with new blankets and everything was pretty clean. There's a fridge and a table/living area space to create separation of the sleeping area and for those staying awake later.
The toilet paper was oddly placed behind the door, which means if you have kids you are a human toilet paper holder every time they go to the bathroom.
The swimming pool is indoors. The water is cold even though they say it's heated to 85 degrees. You have to reserve a slot (max 20 in the pool) per hour, but some people didn't follow the rules.
There's a small arcade and a playground, which are nice touches.
The other 2 rooms in our group were a bit more run down and old, but everyone still had a comfortable stay.
Worst part is that there's barely any phone reception and the wifi is really weak, so don't expect to do any work during your stay.
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Date of stay: August 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very clean, but I had an issue here. We didn't receive notification of the pool being shut down, or arcade/billiards shut down as well as breakfast. When booking this hotel, we were informed that the pool was open and that breakfast was included, and that they offered an arcade and billiards. We were excited about this, but the address on the receipt , didn't take us there as it took us to a different hotel. When we got there, was truly beautiful outside. But, when we checked in, we were told that what we paid for was not suitable. We were told that an e-mail was sent out to people who were staying there because it was decided that the pool, breakfast, and the arcade room and billiards room was to be shut down. We informed the receptionist that we were not informed and she told us that it was decided a week ago but we had booked it a week ago. I said if there was anything that could be done, and she offered to speak to the manager tomorrow about some kind of discount or anything to make it right and that to try a few local locations to use a pool. Well, we tried to book at Echo Lake and it was reservation only- and it was booked until Monday. We were very upset as well because we didn't have breakfast included, because that was extra meals to spend money on and we had packed lunches. We enjoyed our vacation, but when we were at the hotel, we wanted something to do and they did not offer anything. The room was very clean and the bed was very comfortable and soft, which was a plus. The next day, we went to speak to the manager and he seemed like he did not care, mentioning "I e-mailed everyone, there was bound to be some slips"...No, it's not bound to happen or have some slips as the reason we chose this hotel/inn was because it offered a pool, and free breakfast and an arcade room. We would have stayed somewhere else if this was the case. He said he would give us a discount, but I had to fight to get 20 dollars off a night. All in all, it did not seem like he cared or showed empathy, just that he wanted the pool to get back up and hoped it would. I thought that more could have been done, at least breakfast and even if we ate in our rooms. They also didn't provide maid services unless asked. Great location, and great parking. But, I do feel like communication was extremely messed up and the fact that we did not get an impression of someone who would try to make it right is why I give it this poor rating. I found it unacceptable.
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Date of stay: August 2020
Value
Cleanliness
Service
Room Tip:Â Call ahead to verify everything.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
As travel restrictions relax, we took advantage of a 3 day getaway from the city and supported local restaurants and businesses in North Conway, NH.
Just a five minute walk to the center of downtown North Conway the Eastern Inn and Suites offered us something we were unaware of the first time we stayed here many years ago, individually decorated and unique rooms and suites by the owners. Rooms/suites are spacious, clean and very comfortable. They are far from the cookie cutter brand name hotel rooms that lack personality.
The entire staff is very welcoming and always greeting us with smiles. They are quick and efficient in meeting our needs.
The hotel is also perfectly located giving us easy access to the town, Dana's Bath, Mt. Washington Auto Road, tubing and kayaking down the Saco River and some of our favorite swimming holes at Crawford Notch and along the Kancamagus Hwy.
Big parking lot too if you are towing a recreational trailer.
We will certainly return and continue to support local businesses recovering from the Pandemic.
"We are not from North Conway but we got here as fast as we could!"
Just a five minute walk to the center of downtown North Conway the Eastern Inn and Suites offered us something we were unaware of the first time we stayed here many years ago, individually decorated and unique rooms and suites by the owners. Rooms/suites are spacious, clean and very comfortable. They are far from the cookie cutter brand name hotel rooms that lack personality.
The entire staff is very welcoming and always greeting us with smiles. They are quick and efficient in meeting our needs.
The hotel is also perfectly located giving us easy access to the town, Dana's Bath, Mt. Washington Auto Road, tubing and kayaking down the Saco River and some of our favorite swimming holes at Crawford Notch and along the Kancamagus Hwy.
Big parking lot too if you are towing a recreational trailer.
We will certainly return and continue to support local businesses recovering from the Pandemic.
"We are not from North Conway but we got here as fast as we could!"
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Date of stay: June 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Owner at Eastern Inn & Suites
Responded Jul 11, 2020
Thank you for your kind comments. We're grateful for the business and hope to see you again and often. Regards, Jim
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I used to love staying at the quaint bed & breakfasts throughout the Mt Washington Valley. Once our daughter was born, we felt that we needed more of a family place. We discovered Eastern Inns and fell in love with it. That was more than 17 years & 2 kids ago and we make sure we visit at least twice per year. We have watched it evolve over the years. They are located just outside of the hustle & bustle of the center of North Conway so walking into town is something we do often for restaurants, shops & just walking around the area. It is a short ride to many of the local day hikes such as Diana's Bath's, Echo Lake & Cathedral Ledge. There are also great hiking trails right out the back. Outlet shopping is just down the road as is Jackson Village, Jackson Falls, the Kanc with all it's hiking trails & just a short trip to Mt Washington and all that is offered there.
We love their family suite and certainly have our favorite. The rooms are always immaculate and comfortable. The arcade & pool have always been a hit with our kids. The Eastern Inn team goes above & beyond to make you feel welcomed. We have traveled with them in summer, fall & winter and have never been disappointed. We love the renovations that have been made over the past several years. The team does a great job with keeping the place fresh and updated. And the price is affordable!! It's a win/win for anyone. Our last stay was pre-Covid (Nov 2019) but we understand that the Eastern Inns team is taking everyone's safety seriously and is adhering to health recommendations. We look forward to many, many more stays in the years to come.
We love their family suite and certainly have our favorite. The rooms are always immaculate and comfortable. The arcade & pool have always been a hit with our kids. The Eastern Inn team goes above & beyond to make you feel welcomed. We have traveled with them in summer, fall & winter and have never been disappointed. We love the renovations that have been made over the past several years. The team does a great job with keeping the place fresh and updated. And the price is affordable!! It's a win/win for anyone. Our last stay was pre-Covid (Nov 2019) but we understand that the Eastern Inns team is taking everyone's safety seriously and is adhering to health recommendations. We look forward to many, many more stays in the years to come.
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Date of stay: November 2019
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Owner at Eastern Inn & Suites
Responded Jul 11, 2020
Thank you for the great comments. We appreciate you get what we're trying to do here, create a welcoming and clean hospitality environment affordable to all. Looking forward to your next visit. All the best, Jim
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Definitely will stay here again. Clean, comfortable room and bed. Climate control (AC) is excellent, but a bit loud- my earplugs came in handy. Love that the sink area is separate from shower and toilet. Indoor pool is great and I am certain families will appreciate it. Nice yard and playground. It is off the road about 100 yards so there is no traffic noise. Was a perfect stay with even a fridge in the room. Great selection of drinks snacks and frozen items to choose from for purchase. Nice hotel for the price point it is listed in. Will definitely come back next time I am in North Conway.
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Date of stay: June 2023Trip type: Travelled solo
Room Tip:Â Bring earplugs for AC, works great, but can be a bit noisy.
Has smart TV so you can use your...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I’m not picky about outdated and rustic. But our room was basement damp and mildewy and there looked to be black mold on the bathroom ceiling. There were food remnants under and in the couch cushions, hairs in the tub, and a shopping bag of chocolate in an overhead cabinet with a receipt from ten days ago. Badly torn lampshade (not a big deal, just added to the unpleasantness). I complained and asked to be moved, but there was nothing available in the room size we needed. The woman at the desk, who was very nice and apologetic, gave us a dehumidifier and we also bought a container of damp rid (crazy, right?!) We had to empty the dehumidifier at least twice each day because it filled up so fast! Positives were the playground area, pool was fine, family/game areas were fine. Lobby coffee etc was fine. But something is very wrong with the entire wing we stayed in (the suites- avoid them!) because the whole hallway was mildewy. They had air fresheners plugged in everywhere, so they’re definitely aware there is an issue. Needless to say we will not stay there again.
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Date of stay: August 2023Trip type: Travelled with family
Value
Location
Service
Room Tip:Â Stay somewhere else. Too mildewy and gross!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We spent four nights here & enjoyed our stay. We originally booked a room with one king bed for two people. After the first night, we complained that the mattress was broken & we were immediately provided with a different, upgraded room for the remaining 3 nights. Both rooms were clean & comfortable. There was ample parking & the hotel is located just outside of downtown but back from the main road so the room was nice and quiet. We would stay again.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We arrived at the hotel after a 5 hour drive so we were ready to get settled into our weekend "home". Unfortunately, as soon as we opened the door to our first floor room, we were hit by a wall of the worst musty, moldy smell I've ever experienced in a hotel. I felt immediately that it would be unhealthy to stay in this place, but I set about trying to clean in the room (We brought our own cleaning supplies due to the risk of Covid transmission). As I was doing this, I discovered that surfaces were not clean. The bases of the metal table and floor lamps were rusty, I couldn't put any clothes into the drawers because they smelled strongly of mold. The lampshade on one of the bedside tables was broken and there was some type of splashed and dried fluid on the radiator. The furniture was quite dated (which wouldn't bother me at all if the place had been clean and free of mold). One of the drawers was sagging in the center as though the bottom was falling out of it. The other drawer appeared to have been "repaired" with mismatched materials. The popcorn ceiling in the entry was cracked and near the overhead light. Right away we began searching for an available room during the very busy season. We were finally lucky enough to secure a room at a bed and breakfast nearby. Thank you Cranmore Inn! The desk clerk at Eastern Inn & Suites was apologetic, but not helpful in terms of refunding our "stay" of 2 hr in the moldy room. I've never had an experience like this in any hotel before. To be fair, we traveled with a friend and he said he didn't have similar problem with his room. Either way, I'm shocked that they chose to book a room in that condition. I would not recommend this hotel.
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Date of stay: August 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We do have Cross Country Ski trails right off of the property that are free to use. For downhill skiing, the nearest mountain is only a 5 minute drive away and we do offer discounts towards tickets.
We have only stayed in suites (5 different ones) and none has ever had a safe. This is a hotel made up of privately owned Condos so each one is different in features. I would call and ask if any room has a safe.
"Bring earplugs for AC, works great, but can be a bit noisy. Has smart TV so you can use your Netflix and other accounts."Read full review
"There are no elevators, so keep that in mind when requesting a room if you have a lot of luggage."Read full review
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PRICE RANGE
C$179 - C$258 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
eastern inns hotel north conway
FORMERLY KNOWN AS
Eastern Inns
LOCATION
United StatesNew HampshireWhite MountainsConwayNorth Conway
NUMBER OF ROOMS
56
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Eastern Inn & Suites
Which popular attractions are close to Eastern Inn & Suites?
Nearby attractions include Zeb's General Store (0.8 km), Schouler Park (1.0 km), and North Conway 5 and 10 (0.8 km).
What are some of the property amenities at Eastern Inn & Suites?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Eastern Inn & Suites?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Eastern Inn & Suites?
Guests can enjoy free breakfast and barbeque facilities during their stay.
What are some restaurants close to Eastern Inn & Suites?
Conveniently located restaurants include May Kelly's Cottage Restaurant and Pub, Chef's Bistro, and Flatbread Company.
Are there opportunities to exercise at Eastern Inn & Suites?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Eastern Inn & Suites?
Yes, laundry service and self serve laundry are offered to guests.
Are there any historical sites close to Eastern Inn & Suites?
Many travellers enjoy visiting North Conway Train Station (0.8 km).
Is Eastern Inn & Suites accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.