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North Conway Grand Hotel

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1,330 Reviews from our TripAdvisor Community

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Showing 1,274: English reviews
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Salem, Massachusetts
Reviewed 1 week ago via mobile

We spend the easter weekend with the whole family,got 2 adjoining room and it was just perfect.first they let us check in at least an hour early so thank you for that..the location of the hotel is great,right next to the shopping outlet,which is my family's favorite thing to do so they are very excited about it just dont expect...

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Helpful?
Thank boks b
srnhg, Manager at North Conway Grand Hotel, responded to this review

Thank you for being our guest at the North Conway Grand Hotel and writing such a great review! We are glad to hear we were able to provide an early check in so you and your family could get your vacation started early. As you mentioned we are right next to the outlets for convenient shopping. The indoor and outdoor...

Derry, New Hampshire
Reviewed 2 weeks ago via mobile

Best weekend conference ever. Working with April to set it up easy and nice. Darlene worked hard to do everything we asked and she literally did the work. Great staff did everything to keep us smiling. Rooms were clean and very comfortable. Great location, shopping right next door, walk there. Plenty of places to eat. I give them 5 stars......go...

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Thank curtloew
srnhg, Manager at North Conway Grand Hotel, responded to this review

Thank you for taking the time to provide us with your feedback on your conference at the North Conway Grand Hotel! We are so pleased to hear that your meeting was a success and our staff will be humbled by your kinds words. We are also glad to hear you enjoyed our location next to the Settler's Green Outlets! We...

Reviewed 2 weeks ago via mobile

This hotel was recommended to me from a few friends that said it was a must if you have children. For those that remember the restaurant chain of Bugaboo Creek which was filled with friendly stuffed moose heads (they do not talk here), deer and antler chandeliers- This is what brought back memories to me. The hotel had large stuffed...

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Helpful?
Thank Sandy G
srnhg, Manager at North Conway Grand Hotel, responded to this review

Thank you for being our guest at the North Conway Grand Hotel and providing your feedback. We are committed to creating memorable moments and are continually looking at ways in which we can enhance our guest experiences. We are pleased to hear that your family enjoyed the hotel decor in our lobby as well as our indoor and outdoor heated...

Reviewed 2 weeks ago via mobile

The North Conway Grand is Classy, Clean, Friendly & so close to all tge outlet shops & good food! Jacuzzi absolutely Awesome! !!We would highly recommend this hotel and actually hope to go back this summer!

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Helpful?
Thank nhreikimaster
srnhg, Manager at North Conway Grand Hotel, responded to this review

Thank you for staying with us at the North Conway Grand Hotel. We know that you have many options when deciding where to stay and we appreciate you choosing us. We strive to deliver an invigorating stay each and every visit, and are so glad to hear you enjoyed your time with us. We truly appreciate knowing about your experience...

Worcester, Massachusetts
Reviewed 3 weeks ago

North Conway has a huge selection of hotels to stay in but I think the North Conway Grand is probably the best one. Excellent service, fair prices, great location, and friendly staff. I'm a big fan of the year round outdoor pool and hot tub. We usually go in the winter and the outdoor pool/hot tub is always open. The...

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Helpful?
Thank Paul T
srnhg, Manager at North Conway Grand Hotel, responded to this review

Thank you for being our guest at the North Conway Grand Hotel and writing such a great review! We are glad to hear our staff, amenities and location exceeded your expectations! As you mentioned, one of the most popular amenities is our indoor/outdoor year round heated pools. Our location just 10 minutes to attractions like Cranmore Mountain, Story Land, and...

Halifax, Canada
Reviewed 5 weeks ago

I've stayed at this hotel many times (I've even written a glowing review here before). This time, though we still had a great time, we had a few problems. For example, one morning, there was no running water for several hours. We heard that perhaps a pipe had frozen. I would think that the hotel staff would address the issue...

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1Thank JustMeinNS
srnhg, Manager at North Conway Grand Hotel, responded to this review

Thank you for taking time out of your day to once again give your valued opinion on your most recent hotel stay. We sincerely apologize for the issues that were caused by the pipe and we will be addressing your concerns with the hotel manager. If you are having issues with noise or problems with your guest room, such as...

Halifax, Nova Scotia, Canada
Reviewed 13 March 2017

I stayed here for the third time in November 2016 with alot of renovations done and the location to the outlets are amazing, the outdoor heated pool is fun and surely will be back again. People complaining about kids truly nonsense as you will have families anywhere you go except for adult resorts so book there if that is a...

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Thank Cid435
Hampshire, United Kingdom
Reviewed 13 March 2017 via mobile

Visited this hotel with my wife for a week. Hotel was clean and rooms are a good size. Breakfast is a buffet which we had included in our stay through virgin holidays. If this was not included I would not be happy to pay the $14.99 per person which is a lot for what you get. The staff was very...

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Thank doublejay32
Strafford, New Hampshire
Reviewed 8 March 2017

Hotel and amenities were great, outside pool in February Awesome. Room , bed, hot tub all great. Staff very friendly and always busy. Photos of the facility are true. Restaurant was the only issue. we filed out a customer comment form and even emailed hotel, never to hear back, yet.....We would stay at the hotel but would not eat at...

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1Thank deabelair
Boston, Massachusetts
Reviewed 7 March 2017 via mobile

This hotel is great if you're traveling with a large group and with kids of any age. It is not recommended for a romantic escape. The room upgrades are a welcome addition as it was tired. Breakfast is ok, should be priced a bit lower but the convenience is key.

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Thank Travel_Nut_244
srnhg, Manager at North Conway Grand Hotel, responded to this review

Thank you for being a guest at the North Conway Grand Hotel and providing your feedback to us. We are delighted to hear you enjoyed our recent upgrades to the hotel rooms. In regards to the hotel’s breakfast buffet, we are always looking for ways to improve our services to provide a superior experience, so your opinion is greatly appreciated....

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about North Conway Grand Hotel

Address: Route 16 at Settlers' Green Outlet Village, North Conway, Conway, NH 03860
Region: United States > New Hampshire > White Mountains > Conway > North Conway
Price Range: $161 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — North Conway Grand Hotel 3.5*
Number of rooms: 200
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Also Known As:
Grand Hotel North Conway
Hotel Style:
#13 Family Hotel in North Conway
#13 Romantic Hotel in North Conway
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Questions & Answers

Here's what travellers have asked, with answers from North Conway Grand Hotel staff and other travellers.
12 questions
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Hampshire, United Kingdom
3 months ago
East Freetown, Massachusetts
4 months ago
Boston, Massachusetts
over a year ago
over a year ago

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Questions? Get answers from North Conway Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“King room with hot tub was wonderful.”
deabelair, 8 Mar 2017 | Read review
“The walls are paper thin.”
Spelpish, 26 Feb 2017 | Read review
“Ask for a room at the front, away from the Settlers Green side as this is very noisy in the middle of the night”
Ann1el, 15 Jan 2017 | Read review
“Front rooms for best view. Not convenient for family with handicap member.”
laverne824, 27 Dec 2016 | Read review
“Fire pit outside by the pool”
Tarps86, 23 Dec 2016 | Read review
5 of 5