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Holiday Inn Express North Conway

Certificate of Excellence
02/04/2017 03/04/2017
1 room 2 adults 0 children
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Holiday Inn Express North Conway
Holiday Inn Express North Conway
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438 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express North Conway
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Showing 413: English reviews
Shelton, Connecticut
Reviewed 8 October 2012

I recently booked a motorcycle trip through New England and new the odds of getting a hotel during leaf season, so I book with my Holiday Inn priority club the three hotels 9 rooms. I went through corporate booking and even though I called two times to confirm they made a mistake, so when we arrived at or last stop...

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Helpful?
Thank Bill R
Patti-GM, General Manager at Holiday Inn Express North Conway, responded to this review

Thank you for writing about me! I remember you very well. I'm sorry that there was such a mix up but, I'm glad that you also worked with me so I could get your hotel needs met. It was really my pleasure to help you and hopefully next time you come to North Conway just phone the hotel direct for...

Gibraltar
Reviewed 7 October 2012

It was a good location near the attractions and the shopping outlet village. The staff was excellent and very friendly and helpful. The room we were given was a suite and therefore large, however the bathroom was dated and needs upgrading. The bedroom and bathroom ceilings had been repaired and there were large square panels were openings had been made....

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Helpful?
Thank RockTraveller
IHGCare, Guest Relations Manager at Holiday Inn Express North Conway, responded to this review

Dear RockTraveller, Thank you for the detailed review of our hotel. I am delighted you were pleased with our convenient location and found our staff helpful with your needs. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. It sounds like we fell below your expectations, and I...

Ohio, United States
Reviewed 30 September 2012

Upon checkin, we were chastised for using Hotwire for reservations. They stuck us in a smokers room, apparently as punishment for using Hotwire. They left the air purifier running a second time while we were in the room. We bought a can of Glade and a scented candle which along with leaving the bathroom fan on has helped greatly. The...

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Helpful?
1Thank Mike W
IHGCare, Guest Relations Manager at Holiday Inn Express North Conway, responded to this review

Dear Mike W, Thank you for taking the time to post a review of our property. I am pleased that you find our rooms nice even if it does not match your smoking preference. Let me assure you that we do not discriminate guest regardless of where they made their reservation because it will always be a pleasure for us...

Sydney, Canada
Reviewed 26 September 2012

My wife and I spent three nights here recently, and was pleasently surprised by this hotel. From the comfortable furnishings to the included hot breakfast buffet everything was very clean and professional. Staff went above and beyond (especially front desk person Megan) with directions, shopping and dining ideas. The hotel is centrally located in North Conway, and has plenty of...

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Helpful?
Thank Reg D
Patti-GM, General Manager at Holiday Inn Express North Conway, responded to this review

I appreciate you taking the time to write this review. Megan, is an amazing staff member and I will be sure to let her know that you spoke of her. It is always our pleasure to serve our guest. Thank you!

Gales Ferry, Connecticut, United States
Reviewed 16 September 2012

We stay here every year in the summer. We've tried the "bigger name" hotels in the area, and always find ourselves returning here, to the Holiday Inn Express. The rooms are large and clean. The beds are very comfortable (a big plus for me), and the staff is helpful and polite. Their breakfast is very nice, although we usually take...

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Helpful?
Thank Linda W
Patti-GM, General Manager at Holiday Inn Express North Conway, responded to this review

First, I want to thank you for choosing us. I know there is many hotels to choose in the North Conway area and I do really appreciate that. Thank you for writing this wonderful review and looking forward to your next stay. It is always our pleasure to serve you.

Reviewed 6 September 2012

DONT BOOK HERE!!! They lie to you to get you to book a room. We come to north Conway all the time. Rooms are out dated and stinky. They dont even allow older teenagers to swim in the pool alone. Hello... My kids are 15 and 17. They can swim. There are far nicer hotels to stay in for the...

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Helpful?
3Thank Kristinmelch
IHGCare, Guest Relations Manager at Holiday Inn Express North Conway, responded to this review

Dear Kristinmelch, Thank you for taking the time to express your thoughts and concerns. We strive everyday to create special experiences one guest at a time and I am truly sorry we did not manage this for your stay. Please accept my apologies for the shortcomings you experienced during your stay and I regret you were not satisfied with the...

Montreal, Canada
Reviewed 4 September 2012

We were a little last minute for our trip to North Conway. With a 16 month in tow, we were looking for something close to shopping, restaurants, hiking, etc. Although the room rate was not low, we had the perfect location on the 3rd floor, back of the hotel. Couldn't have imagined finding something so great in the heart of...

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Helpful?
Thank Millani
Patti-GM, General Manager at Holiday Inn Express North Conway, responded to this review

We are so pleased that you found the hotel to meet your needs. It was kind of you to take the time to write the review. Hope you can return really soon.

Fredericton, New Brunswick, Canada
Reviewed 2 September 2012

Although this Hotel is a middle of the road hotel, the service was no less than 5 star. From the time of check in until check out we received the best possible service. The room was spotless, and very attractive in its furnishings. There was quite a bit of noise from the room directly over us around 11:30, we called...

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Helpful?
2Thank Dawna577
Patti-GM, General Manager at Holiday Inn Express North Conway, responded to this review

Thank you for saying all the wonderful things you said. Our guest are very important to us and we want everyone to get a good nights sleep. We are here to serve you and looking forward to your return.

Montreal
Reviewed 27 August 2012

This city is sold out since june. This hotel is ok. Beds are average, pool is to small, breakfast area is very crowded, go outside, the GM might put pic nic table. It was smelling the cigarettes inside the hotel, yark! The breakfast is average but free. Try to go elsewhere, if not this hotel is ok.

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Helpful?
Thank RikHD
Patti-GM, General Manager at Holiday Inn Express North Conway, responded to this review

Thank you for taking the time to write this review. I'm sorry that we could not meet your expectations. We do try very hard to meet the needs of our guest. I do appreciate your comments.

Westwood, Massachusetts, United States
Reviewed 20 August 2012

Great place to stay if you are in the area for a few days with small kids. Rooms were very clean, recently remodeled, beds very comfortable and everything was in working order. Fridge is larger than typical dorm fridge, so you could store drinks, snacks, leftovers, etc. The indoor pool / hot tub is perfect after a day seeing the...

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Helpful?
1Thank Gregg R
Patti-GM, General Manager at Holiday Inn Express North Conway, responded to this review

Thank you for staying with us. Memories from family vacations are built by great stays. Sound like you were making memories together here at the Holiday Inn Express. Thank you for saying such nice comment about the staff. We really enjoy meeting your every need. Don't forget to bring the camera next time to make more memories. Looking forward to...

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02/04/2017 03/04/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Holiday Inn Express North Conway

Address: 1732 White Mountain Hwy, North Conway, Conway, NH 03860-5146
Region: United States > New Hampshire > White Mountains > Conway > North Conway
Price Range: $124 - $344 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express North Conway 2.5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Holiday Inn Express North Conway Hotel North Conway
Holiday Inn North Conway
North Conway Holiday Inn
Hotel Style:
#4 Business Hotel in North Conway
#12 Romantic Hotel in North Conway
#15 Family Hotel in North Conway
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express North Conway staff and other travellers.
5 questions
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Questions? Get answers from Holiday Inn Express North Conway staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a quiet night ask for a room away from rooms with families/kids and/or carousing young adults.”
 of 5 bubbles MikeBarry657, 2 Jan 2017 | Read review
“Pool is on 1st floor in the upper numbers of rooms (115 +) Breakfast is located in the center of the 1st floor”
 of 5 bubbles Lubecnewcomers, 17 Oct 2016 | Read review
“Stay on 3rd fllor”
 of 5 bubbles kurtw352, 27 Sep 2016 | Read review
“Room 307 was bright and spacious”
 of 5 bubbles MaureenL67, 14 Sep 2016 | Read review
“We got an upper story room to avoid any potential noise from below.”
 of 5 bubbles HappyUSAFamily, 24 Aug 2016 | Read review
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