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Sheraton Portsmouth Harborside Hotel

CancelonUS$166*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$350*
US$166*
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US$179*
US$179*
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Sheraton Portsmouth Harborside Hotel
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1,220 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Portsmouth Harborside Hotel
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Showing 1,195: English reviews
Reviewed 21 April 2015 via mobile

What a warm welcome at the Portsmouth Sheraton. The staff here is a very friendly group. I appreciate the many smiles I have seen on employees throughout the hotel. The Valet, Christopher was not only friendly but very helpful. My encounter with the Front Desk was just as wonderful thanks to John. Our room is beautiful and spacious with all...

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Helpful?
1Thank megpaxt
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings megpaxt - Thank you for sharing your experience at the Sheraton Portsmouth Harborside Hotel with others. I am so pleased that you found our warm and friendly staff awaiting your arrival and encountered it throughout your stay. We work extremely hard to provide our guests with a warm and caring environment and it is team members like John and...

Charlotetown
Reviewed 21 April 2015

It is usually an unexpected treat to get an upgrade to accommodations - this time not so much. We were upgraded from a standard room to one of the townhouse suite room across the courtyard from the main hotel. It was huge. A full apartment-style room with washer-dryer, kitchen, 2 bathrooms, obscenely large living room and bedroom in a two...

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Helpful?
Thank htholman
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings htholamn - Thank you for taking the time to review your experience at the Sheraton Portsmouth Harborside Hotel. I am disappointed that you did not fully enjoy your experience in our townhouses. The main feature of these rooms is their size and their ability to accommodate a large number of people in one room. We will be reviewing the...

Nokomis, Florida
Reviewed 17 April 2015

This hotel is beautiful. It is located within easy walking distance of downtown market st area and great restaurants. The rooms are very nice, but, you can hear every little noise your neighbors make. So, if you go to this hotel bring your ear plugs and enjoy it.

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Helpful?
Thank Sharon W
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings Sharon W - Thank you for sharing your feedback about your experience at the Sheraton Portsmouth Harborside Hotel with other perspective guests. I am sorry to hear that you were disturbed by noise from other occupants. We work hard to create great experiences for all but unfortunately there are some things that fall outside of our control. It sounds...

Goffstown, New Hampshire
Reviewed 15 April 2015

Had a great stay and conference here April 12-15 2015. We started with great entertainment (band) that the Hotel allowed us to bring in. Classes started on Monday, the waitstaff had the breakfast ready for 150 attendees, classes were held in the Ballroom (separated) due to sizes, when lunch was ready the staff was able to re-configure the classrooms back...

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Helpful?
Thank Bruce B
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings Bruce B - Thank you for sharing your experience planning and attending a conference here at the Sheraton Portsmouth Harborside Hotel with others. I am pleased that your experience was a positive one. Whether attending a conference for 150 or a quiet weekend away for two the Sheraton Portsmouth Harborside is the premier location in Portsmouth to stay. Thank...

Reviewed 5 April 2015

I stayed at the Sheraton this past week and have never seen such great customer service! I first saw Christopher Daigle in the elevator speaking with another guest. He let the customer know how excited his wife was to have a weekend away and he hoped they enjoyed themselves. Later that day I came to the lobby looking for something...

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Helpful?
1Thank Rachaarhea10
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings Rachaarthea10 - Thank you for taking time to share your feedback about your experience at the Sheraton Portsmouth Harborside Hotel. I am glad that you were able to experience all that our team brings to the table. Chris is one of our many team members who help us outshine our competition by providing outstanding service and helping create memorable...

Portsmouth, New Hampshire
Reviewed 2 April 2015

I recently stayed with a large party of colleagues. The entrance to the hotel is elegant but the staff make it warm and inviting. Everyone is so friendly but special recognition is owed to John L. at the front desk. He knew everyone's names, he met everyone's needs both at the hotel and when they ventured out downtown. He even...

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Helpful?
Thank Kristin S
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings Krisitin S - Thank you sharing feedback regarding your experience with us at the Sheraton Portsmouth Harborside Hotel. I am pleased your experience was a positive one. Thank you for recognizing our warm and attentive staff. It is through individuals like John who work tirelessly to exceed guest expectations. Thank you again for chooisng our hotel and please come...

Barrington, New Hampshire
Reviewed 2 April 2015

Had a wedding to go to so a room was in order. Staff was great but the room needs some updating. Wall paper pealing, rust on the pipes, and the room smelled musty. Not what you think when you think Sheraton or for the cost of the room. It's walking distance to all the shops and restaurants in the down...

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Helpful?
Thank NHgardengirl
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings NHgardengirl - Thank you for taking time to share your feedback about the Sheraton Portsmouth Harborside Hotel. I am disappointed that you did not find the room to be reflective of the price point. You pose the question as to why should you stay at the Sheraton versus across the street, well I believe you answered your own question....

Waterbury, Vermont
Reviewed 1 April 2015

We were greeted by John at the front desk and were made to feel immediately at home and welcome. More like friends meeting after a long time than customers checking into a hotel. One of the Valets, Travis, was exceptionally helpful. He pointed us to a quaint local restaurant on the first night and it was great. On the second...

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Helpful?
Thank Tim P
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings Tim P - Thank you for sharing your experience here at the Sheraton Portsmouth Harborside Hotel. I am so pleased that you experienced great service with us. All of our team members, including John and Travis, work extremely hard to exceed all of guests expectations and create memorable experiences. I hope that we will jhave the opportunity to have...

East Hampstead, New Hampshire
Reviewed 29 March 2015

We had booked a room for one night on March 28. Checked in at appx 630pm, the person working at the front desk advised us that it was going to be a few minutes because maintenance was fixing a water leak in the room. We were sent upstairs to the bar and were told that drinks would be complimentary. After...

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Helpful?
1Thank Steveo1759
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings Steve01759 - Thank you for taking time to share your experience with our staff here at the Sheraton Portsmouth Harborside Hotel. I want to again apologize for the issues that prevented you from being able to enjoy accommodations here with us. As you experienced, we work extremely hard to take care of guests no matter what the situation. With...

Billerica, Massachusetts
Reviewed 29 March 2015

This is actually our 2nd time at this lovely hotel on a marriage retreat. We love how you can walk to everything around Portsmouth from here. There are lots of great shops and restaurants nearby. We were greeted warmly by the front desk and given a bag of delicious Lindt truffles. Our room was spacious and clean. The beds very...

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Helpful?
Thank travel5bugEuro
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings travel5bugeuro - Thank you for your multiple visits to the Sheraton Portsmouth Harborside Hotel and for sharing your feedback and experience with others. We take great pride in being able to meet the requests and asks of our guests to create memorable experiences. Our staff also works tirelessly to provide warm and caring service to all of our guests...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Sheraton Portsmouth Harborside Hotel is near the University of New Hampshire, shopping, dining, recreation and museums. Our accommodation has 13,000 square feet of event space for your next meeting or wedding. ... more   less 

Additional Information about Sheraton Portsmouth Harborside Hotel

Address: 250 Market St, Portsmouth, NH 03801-3478
Region: United States > New Hampshire > Portsmouth
Price Range: $252 - $578 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Portsmouth Harborside Hotel 3.5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Sheraton Portsmouth
Portsmouth Sheraton
Hotel Style:
#4 Business Hotel in Portsmouth
#5 Family Hotel in Portsmouth
#6 Romantic Hotel in Portsmouth
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Portsmouth Harborside Hotel staff and other travellers.
11 questions
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Questions? Get answers from Sheraton Portsmouth Harborside Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is free wi-fi if you are a member of the Starwood loyalty program”
leslietravelsalot, 25 May 2017 | Read review
“Rooms above the second floor are quieter unless you are directly over the atrium.”
BobG951, 16 May 2017 | Read review
“Rooms away from elevator will be nicer”
k_m_thar, 24 Apr 2017 | Read review
“Stay in the hotel and not in the townhouses, if you need a bigger room stay at the Residence Inn across the street.”
MassMom2014, 27 Mar 2017 | Read review
“large and sunny corner suite facing east for the sunrise...”
switfish, 26 Mar 2017 | Read review
5 of 5
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US$166* /night
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Prices are for 1 room, 2 adults
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