Holiday Inn Portsmouth, an IHG Hotel

Holiday Inn Portsmouth, an IHG Hotel

Traveller (51)
Room & Suite (30)
Port City Pub offers American Cuisine
Dining (5)

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About

3.5
#15 of 19 hotels in Portsmouth
4.0 of 5 bubbles
Location
3.8 of 5 bubbles
Cleanliness
3.9 of 5 bubbles
Service
3.6 of 5 bubbles
Value
Welcome to the Holiday Inn Portsmouth, offering easy access to all our historic seaside city has to offer. Local sites include Strawbery Banke Museum, USS Albacore Museum, and the Portsmouth Harbor Lighthouse.Thrilling rides at Water Country, shopping at nearby Kittery Outlets, and a stop at Prescott Park Arts Festival round out your visit. Close to the beaches in Maine and New Hampshire. Local eateries include "Decks at Portsmouth" Martingale Wharf, Surf, Cava, Green Elephant and many more restaurants and breweries. Business travelers visiting Portsmouth, NH appreciate our hotel's proximity to companies like Lonza, Liberty Mutual, Lindt, Portsmouth Regional Hospital, and Portsmouth Naval Shipyard. We are also located near the many businesses at Pease International Trade port. Complimentary WI-FI and access to our business center allow you to stay connected while on the road.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Coffee shop
Restaurant
Vending machine
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Housekeeping
Room service
Safe
Bottled water
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards

Location

300 Woodbury Ave, Portsmouth, NH 03801
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 48 out of 100
48
Manchester Municipal Airport
55.9 km
See all flights
Portsmouth International Airport at Pease
467Reviews7Q+A75Room tips
Traveller rating
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Detailed Reviews
Nathan L wrote a review Aug 2023
3 contributions
3.0 of 5 bubbles
The hotel, staff, room and beds were fine though my room had a slight mildew smell. Shades do not block out the sun completely. They also charge $12 for a very average, not so hot continental breakfast. The same breakfast you get at most other Holiday Inn locations for free. They do have a restaurant/bar which is nice for a night cap.
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Date of stay: August 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Portsmouth, an IHG Hotel
Responded Sep 17, 2023
Hello Nathan L, Hosting your stay is a pleasure for us. We appreciate you for choosing the Holiday Inn Portsmouth for your lodging needs. Thank you for sharing your experience. I am sorry to learn what happened. I've sent your feedback to our management team as a reference for improvements. I hope to get another chance to host your next visit. We promise to make the value of your experience worth it for all the right reasons. Yours in hospitality, Jeraldine R. Case Manager IHG Hotels & Resorts Service
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Jennifer C wrote a review Mar 2023
Hamden, Connecticut51 contributions16 helpful votes
Hotel's Favourite
4.0 of 5 bubbles
When we pulled up, the outside was less than appealing, but once you walk into the hotel we were pleasantly surprised. Everything was updated and modern. Our rooms were updated and clean. The restaurant on site "Port City Pub" was small but the food was really good. We ate dinner and breakfast there. There's a diner next door too, but didn't try it.
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Date of stay: March 2023
3.0 of 5 bubblesValue
2.0 of 5 bubblesLocation
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alina Badretdinova, Guest Services / Front Office at Holiday Inn Portsmouth, an IHG Hotel
Responded Jun 7, 2023
Dear Jennifer, Thank you for sharing your experience with us. I'm glad to hear you enjoyed your say! Best, Alina Badretdinova Assistant general manager
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Safi and Fariaa Adventures wrote a review May 2021
Ottawa, Canada763 contributions839 helpful votes
+1
4.0 of 5 bubbles
This is a nice comfortable hotel with large rooms. It is an older hotel and shows. Particularly the washrooms could use an update.

However, the staff is very friendly and makes you want to come back. In fact, I stayed here 3 times in April.
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Date of stay: April 2021
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
loveisbliss wrote a review Jan 2020
Buffalo, New York451 contributions294 helpful votes
2.0 of 5 bubbles
I am a motor coach driver and I stayed here for 3 nights with a tour group. This was one of the most disappointing hotels that I have stayed at the entire 2019 year.

The parking lot was a disaster area. There were cars parked every where due to the snow piles and there was not enough spaces for the guests at the hotel because they had some sort of meetings going on in their meeting rooms.

The entire hotel is so outdated. The rooms are old. They need a serious complete renovation. The front desk staff were very unprofessional. Several of our tour guests had issues and they were not pleased with how they were spoken to. On the 2nd day of the trip, every single one of the keys no longer worked for their rooms and no apology was extended to the guests. One night we had our dinner served to us in one of the banquet rooms and our meals were horrible. The women serving us were polite, but the food tasted like it had been cooked and plated up 2 hours previously. The towels were crispy and the bed was hard.

I do not write negative reviews very often, but this hotel was not a good choice. I would never recommend this property to and individual and certainly would never want to stay there again with 50 guests on a tour.
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Date of stay: December 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AshleyGriffith2, Front Office Manager at Holiday Inn Portsmouth, an IHG Hotel
Responded Jan 28, 2020
loveisbliss, Thank you for taking the time to leave us a review. I would like to apologize for the challenges that you faced during your stay. This is not the type of service that we strive to provide. I would like to tell you that we will be undergoing full renovations starting next month. We encourage you to give us another shot when the renovations are complete, to show that your unsatisfactory stay was an exception.
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Jess B wrote a review Jun 2020
Taunton, Massachusetts10 contributions22 helpful votes
5.0 of 5 bubbles
This Holiday Inn is located right off of the highway in Portsmouth which was really convenient for my family. The restaurant and pool were closed due to the pandemic but everything was VERY clean. We were able to head downtown and still get breakfast at an outdoor dining spot. My check-in was fast and easy and the receptionist (I think his name is Daniel) was really sweet! I had asked for a room on a high floor away from an elevator and they gave me exactly what I asked for. I asked for extra blankets and they had them ready for me within minutes. I would definitely recommend staying here if you are in the area and are in need of a hotel.
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Date of stay: June 2020
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paul E wrote a review Jul 2020
California, Maryland12 contributions3 helpful votes
2.0 of 5 bubbles
My wife and I chose this hotel based off location, price, & the photos on Priceline seemed promising.

Walking up to the hotel, the first thing I noticed at 5:30pm was an overflowing trash bin right outside the entrance (at 10:30pm, the trash was still overflowing). After check-in, we went to the elevator to head to our room and I noticed it had a nice wood interior that guests had carved things into. Upon reaching our room, we discovered furniture that looked like it had been recovered from a now defunct hotel as all the pieces were beat up, the desk wobbled, and the bed sounded like it had seen better days. There is little to no sound proofing as you can hear other guests traversing the halls.

Pros: The staff was kind and helpful. The bed linen and pillows were comfy. The lobby looked nice.
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Portsmouth, an IHG Hotel
Responded Aug 13, 2020
Hello bullmoose603, Providing the best hotel experience begins with excellent service. It has always been our pleasure to assist our guests in whatever way we can. Thank you for choosing to stay with us and for taking the time to leave us feedback. I am sorry that we were not able to meet your expectations with hotel upkeep and room amenities. I have shared your comment with our Hotel Management for review and the necessary improvements needed on our end. I hope we get the chance to serve you again and create a better experience for you in the future. Warm thoughts, Deborah R. Case Manager IHGService
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Lisa M wrote a review Aug 2020
Bar Harbor, Maine4 contributions
2.0 of 5 bubbles
This place definitely needs updating which you’d never know if you go by the fact that they charge $180 a night. I’ve had better stays at Red Roofs for a fraction of the price. There were stains on the curtains and the room had a dank feeling. Beds weren’t that great either Holiday Inn Expresses are 100x better and also cheaper.
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Date of stay: August 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Portsmouth, an IHG Hotel
Responded Aug 31, 2020
Hi LisaM1108, Thank you for sharing your thoughts from your recent visit. I was very disappointed to learn that we were unable to exceed your expectations during your stay. We strive to provide the best for each visit, and I'm sorry that it was not enough to complete your near-perfect stay. Your feedback is much appreciated and shared with the management team for future enhancements. I hope that you would choose us again the next time you visit the area. Regards, Virgil N. Case Manager IHGService
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TrishaHBerks wrote a review Aug 2023
Berkshire15 contributions6 helpful votes
2.0 of 5 bubbles
Was really disappointed with this stay. Needs a good clean especially the pool/ showers area. Awful. No basic amenities provided only a note telling you to call reception if needed. The body wash that’s provide in the showers are not topped up regularly because it was empty all three times I went to have a wash after a swim.

The breakfast was disappointing and unappealing. Customer service especially at the front desk was poor. The staff at the fitness/ pool area was very friendly and helpful and the poor guy had to use a bowl to top up the chlorine level in the pool. He deserves a raise - saw him sweeping/ cleaning too.

Our “premier’ room had an obvious problem with the level of the floor- looks like two rooms knocked into one and no one bothered to level the floor.

I absolutely will not be staying here again. Could have stayed at the Marriott for less had I wanted a few days more before booking.
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Date of stay: August 2023
2.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
2.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alina Badretdinova, Owner at Holiday Inn Portsmouth, an IHG Hotel
Responded Aug 23, 2023
Hello Trisha, I think your review is for another Holiday Inn Portsmouth. We are located in New Hampshire, I know there is Holiday Inn Portsmouth in Ohio and UK. We do not have showers in the Pool. We also have only single rooms. And we have no staff at the fitness/pool area. I'm sorry about your experience. Alina
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Jason R wrote a review Jul 2021
1 contribution
5.0 of 5 bubbles
My family has been on the road for over a week touring the northeast coast. I made some mistakes with my reservation at the Holiday Inn in Portsmouth on our way from Martha's Vineyard to Bar Harbor. Ryan was the only person working the front desk but she took her time explaining how best for me to correct my reservation through my corporate travel agency, she efficiently helped several other guests while I contacted my corporate folks, and by the time I got things sorted on my end, she had two rooms ready for us that matched our requests. The whole time she was very friendly to all the customers passing through the lobby. At one point, asked if everyone in New Hampshire is as nice as she. Ryan's terrific attitude made what could have been an unpleasant night for me and my family into a terrific experience. My interaction with Ryan is the reason people need to take road trips and see different parts of this great country. On the Road Again.
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Date of stay: July 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
billy wrote a review Sep 2022
4 contributions1 helpful vote
2.0 of 5 bubbles
On July 16, 2022 I stayed at the Holiday Inn in Portsmouth, New Hampshire. I travel between Maine and New York frequently and regularly choose hotels with pools to relax after long drives.
When I checked in the young woman at the desk told me I missed pool time as it was 9:30 pm and the pool had just closed. I was disappointed and surprised that the pool was closed so early but I understood.
When I went to retrieve my luggage from
the car I was able to see that there were in fact guests in the pool. I went back to the desk to see if the the agent was mistaken but she insisted that the pool is closed and she went to inform the guests who were bathing.
Twenty minutes later I went out again and two women were still in the pool. I asked them if they knew the pool was closed and they pointed out the sign clearly expressing that the pool doesn’t close until 10 pm.
At this point it was 9:55, too late for me to change and jump in. I had missed my opportunity because of mismanagement. I also feel I was discriminated against.
I have written twice to the hotel and also to IHG but have not even gotten a response.
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alina Badretdinova, Guest Services / Front Office at Holiday Inn Portsmouth, an IHG Hotel
Responded Sep 30, 2022
Dear Excursion23744441111, Thank you for sharing your feedback. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. Please feel free to reach out to me at gsm@hiportsmouth.com with any further comments, concerns, or suggestions you wish to share. This is not the standard we strive to reach and I apologize that this was the situation while you stayed with us. We would love to make things right if you give us another chance. Alina Badretdinova Guest Services manager
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Answer from mai8003
Albany, New York8 helpful votes
I do not know. Please contact the hotel directly.
Julie C asked a question Feb 2020
Gorham, Maine17 contributions11 helpful votes
Have renovations begun? Is the pool closing?
Answer from Shannon Kelley
Portsmouth, New Hampshire
Hi Julie, Our renovations have begun and our pool is open.
Lisa G asked a question May 2019
Edmonton, Canada5 contributions4 helpful votes
Is there an outside seating area to sit and relax
Answer from itsjusttravel
Warwick, Rhode Island57 contributions46 helpful votes
It's pretty nice, though.
dave5733 asked a question Aug 2015
Lowell, Massachusetts2 contributions
do you supply a shuttle to the downtown area
Answer from PATRICIA F
commack111 contributions61 helpful votes
hi sorry the hotel does not have shuttle service,however there are taxis there that can take you to the town which is only 7 or 8 minutes from the hotel. There are parking lots in the town and the cost is $1.25 per hour once you park you can walk anywhere as the town is not very large and beautiful to see all the wonderful flowers and gardens. Enjoy
Richard L wrote a tip Jul 2023
Kitchener, Canada271 contributions125 helpful votes
5.0 of 5 bubbles
"Good to book ahead and mention if you want close to elevators."
Read full review
TeamWhitty wrote a tip Jun 2023
Maine20 contributions2 helpful votes
2.0 of 5 bubbles
"Until they reevaluate their customer service employees and allow you to turn on a/c in the room, I would suggest booking elsewhere."
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Carl K wrote a tip May 2023
1 contribution
4.0 of 5 bubbles
"Food & Drink prices are reasonable. No need to leave the hotel. "
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Pharmerblue wrote a tip Sep 2022
Somewhere58 contributions72 helpful votes
2.0 of 5 bubbles
"Rooms are pre-chosen as your key cards and paperwork are awaiting your arrival"
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Kali Noury wrote a tip May 2022
1 contribution1 helpful vote
5.0 of 5 bubbles
"2 and 3 have been renovated"
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Not the right property for you?
There are more places to choose from in the Portsmouth area.
PRICE RANGE
C$177 - C$308 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn portsmouth hotel portsmouth, portsmouth holiday inn
LOCATION
United StatesNew HampshirePortsmouth
NUMBER OF ROOMS
130
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Holiday Inn Portsmouth, an IHG Hotel - UPDATED Prices, Reviews & Photos

Frequently Asked Questions about Holiday Inn Portsmouth, an IHG Hotel
Which popular attractions are close to Holiday Inn Portsmouth, an IHG Hotel?
Nearby attractions include Portsmouth Escape Room (0.9 km), Goodwin Park (0.8 km), and Rumble Tumble (0.8 km).
What are some of the property amenities at Holiday Inn Portsmouth, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Holiday Inn Portsmouth, an IHG Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Holiday Inn Portsmouth, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Portsmouth, an IHG Hotel?
Conveniently located restaurants include Lexie's Joint, The Roundabout Diner & Lounge, and Street.
Are there opportunities to exercise at Holiday Inn Portsmouth, an IHG Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Portsmouth, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Portsmouth, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Portsmouth, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Holiday Inn Portsmouth, an IHG Hotel?
Many travellers enjoy visiting Strawbery Banke Museum (2.0 km), Moffatt-Ladd House & Garden (1.7 km), and African Burying Ground Memorial (1.6 km).
Is Holiday Inn Portsmouth, an IHG Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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