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About
#11 of 19 hotels in Portsmouth
Location
Cleanliness
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Value
Travellers' Choice
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Taxi service
Business Centre with Internet Access
Parking
Wifi
Indoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Complimentary tea
Kids' meals
Vending machine
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Gift shop
Non-smoking hotel
Outdoor furniture
Picnic area
Shared lounge / TV area
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Kitchenette
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Mid-range
Location
37Car recommended
Grade: 37 out of 100
283Restaurantswithin 10 km
193Attractionswithin 10 km
Contact
1000 Market St, Portsmouth, NH 03801-3358
Getting there
Rental CarsSee all Portsmouth car hire
344Reviews2Q+A67Room tips
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Kendra Mayo, the Sales Manager was amazing to work with from start to finish in planning our Corproate Event at the Courtyard Marriott. She answered all my questions in a professional and timely manner- I can't speak highly enough on how communicative she is. Kendra went above and beyond to make sure the day of went as smoothly as possible and our staff for the day of- James and Hilary showed us such a high level of customer service and we all really enjoyed the food. Thank you so much to the staff at the Courtyard Marriott for making it a really great day!
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Date of stay: January 2023Trip type: Travelled on business
Value
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favourite
The hotel was just what we needed for a one night stay. Rooms were large. Very updated, pool area was very nice and staff friendly. We did not eat there so can't comment on the food quality. A great choice in the area.
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Date of stay: June 2022Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from CourtyardMarriott801, Front Office Manager at Courtyard by Marriott Portsmouth
Responded Sep. 11, 2022
Hello Bool, Thank you for your kind words about our courtyard by Marriott, and I am glad you enjoyed our spacious, clean, and Modern rooms. I will be sharing your feedback with our staff! We hope you choose us again when your travels bring you back to Portsmouth, NH. Next time, you will have to try our delicious Bistro fare, and let us know if there is anything we can do to make your stay memorable! With Hospitality, David Provencher Operations Manager 603-436-2121
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have always stayed in the main section of the city, but found that it was very pricey, so we tried this option and loved it. There was a shuttle which is most helpful and it is only a mile or so out of town, an easy walk if it was a different time of the year. Staff was very friendly, parking is free, there is a fitness room, pool and small restaurant.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I needed one more night this calendar year to make my elite status of 75 nights. I like Portsmouth and have stayed here several times in the past. This time will be the last. My room was first floor by the dumpsters, noisy, hallway at 10:30 PM was loud, no recognition of elite status at check in, no offer for a beverage or points. This place was not busy. I had to leave early in the AM and at 6:53 I asked the restaurant man if I could get a coffee to go and he said they don't open till 7 AM. If I wasn't running late I might have waited, however apparently this establishment doesn't take pride in customer service.
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Date of stay: November 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from David Provencher, Guest Services / Front Office at Courtyard by Marriott Portsmouth
Responded Dec. 10, 2022
Hello Smalleststate, Here at our Courtyard, we do thrive for excellent service and to accommodate your requests when they are available, especially when you are an Elite member. After looking into your reservation, I see you were a mobile check in. During your mobile check in prosess we did issue you loyalty points towards your Bonvoy folio. If you came by the desk to get your room keys, I am sorry you were not informed of your welcome gift. As a Titanium elite member, we are automatically prompted to issue the points you deserve. I do thank you for your continued loyalty to Marriott Bonvoy, and hope you choose us again when you travels bring you back to Portsmouth, NH. With Hospitality, David Provencher
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We enjoyed our stay at this Courtyard. The rooms were updated, clean and well appointed. The staff was friendly. We didn't use any amenities in the hotel or have any food. We stayed overnight but we slept well.
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Date of stay: October 2022
Location
Cleanliness
Service
Room Tip: try to get a suite
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from David Provencher, Guest Services / Front Office at Courtyard by Marriott Portsmouth
Responded Nov. 4, 2022
Hello sshamby, Thank you for your kind words about our Courtyard by Marriott as we do take pride in our hotel and hotel cleanliness! We hope you choose us again when your travels bring you back to Portsmouth, NH. Thank you for your continued loyalty to Marriott! David Provencher Operations Manager 603-436-2121
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were tired of staying at another chain hotel in the area that had gone downhill recently so we decided to look around and try the Marriot Courtyard. We were glad we did. We booked the hotel for an overnight trip to visit our daughter who is a student at UNH. The hotel was tucked away in a wooded area away from all the drama of downtown Portsmouth. We were greeted very warmly upon entry and noticed the gas fireplace was blazing creating a nice ambiance. There was a bar and a nice size seating area. The hotel was very clean and bright upon entry. Our room was on the third floor. Our room was clean, updated, smelled nicely, and had plenty of room to relax in. We even had a balcony with two chairs if we wanted to sit outside. The huge TV, microwave, coffeemaker, and refrigerator all worked to perfection. A big difference from the other hotel. If we crossed paths with a staff member, we were always greeted nicely. The hotel was only a few minute drive to downtown Portsmouth and about a 15 minute drive to UNH. This hotel doesn't charge you $40-$50 a night for parking like many others in town do. The hotel was competitively priced for the area but cheaper than staying downtown. We enjoyed our stay so much that we went home and booked another stay for two nights at the end of October when I run the Seacoast Half-Marathon in Portsmouth.…
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Date of stay: October 2022
Rooms
Service
Sleep Quality
Room Tip: Away from the highway
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Not gross, but not the most stellar of stays. Room keys randomly would stop working so back and forth to front desk (I encountered FOUR other guests with the same issue on my last trip down), Wi-Fi has been down all day (died in the middle of a work Zoom call) with no ETA for when or if it will be back, put out the Do not disturb sign for an hour during said call so I completely missed housekeeping services (I need to pick up clean towels myself downstairs). On the bright side, the avocado toast at the cafe was delicious. Clean room but service definitely needs work.
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Date of stay: June 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from David Provencher, Guest Services / Front Office at Courtyard by Marriott Portsmouth
Responded Jun. 24, 2022
Hello Journey766763, Thank you for taking the time to share your experience with us and for choosing us at our Courtyard by Marriott! At the time of your stay unfortunately our Wi-Fi did go down for 4 to 5 hours, and I sincerely apologize. For this issue we had our Chief Engineer I.T. department here to resolve the issue as soon as they could. Also when staying with us we are doing housekeeping stay over services per request as we are in the process of working with Marriott to have a more seamless process when requesting housekeeping services! We do hope you consider us again when your travels bring you back to Portsmouth, NH! With Hospitality, David Provencher Operations Manager 603-436-2121
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Clean, comfortable room. My issue is with the lack of even a complimentary cup of coffee or tea outside of the tiny percolator in the room. We never use the in room percolator due to lack of the ability to tell if it’s ever been cleaned. We just stayed at a Fairfield in Syracuse NY which provided a simple breakfast and coffee and tea 24 hours in the lobby. So we’re paying more for less. The Fairfield was just as nice and clean. This property has decided to have a Starbucks. So no complimentary coffee or tea nor as much as a cup of yogurt. I hope this is not a trend for all Marriott properties but just this property’s management. Check carefully when picking a hotel if you’re interested in getting a bit more for your travel dollars.
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from David Provencher, Guest Services / Front Office at Courtyard by Marriott Portsmouth
Responded Jun. 3, 2022
Thank you for taking the time to share your experience with us. Marriott International offers several different brands for different types of travelers. While Fairfield Inns do offer complimentary coffee and breakfast, Courtyard properties have The Bistro which serves Starbucks coffee for purchase. There is always complimentary coffee offered in your room, and extra coffee packets available upon request at any time. At our Courtyard, our housekeeping team takes pride in offering thoroughly cleaned rooms, which includes cleaning all nooks and crannies, including the single serving coffee makers. Like you said, make sure to pick out a hotel that offers all of the amenities you are looking for, and Marriott has many! We do hope you consider us if your travels bring you back to Portsmouth!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location is great and the team there is kind and courtesy. Sadly efficiency and cleanliness are not priorities. Sometimes conflicting information given at front desk. I want the basics met and anything above is just “more”, they miss the basics.
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from David Provencher, Guest Services / Front Office at Courtyard by Marriott Portsmouth
Responded May 30, 2022
Hello C5119IFjang, We are pleased to hear our staff was kind and courtesy as we thrive to give the best service to our guests. I am sincerely sorry we did not meet the cleanliness standard during your stay. To keep this from being a trend and to keep our Courtyard clean and up to standard, your feedback about our housekeeping has been shared with our leadership team. We hope you choose us again when your travels bring you back to Portsmouth, NH. With Hospitality, David Provencher Operations Manager 603-436-2121
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Two dots for comfortable beds, and clean room (to start). The hotel is nicely decorated and seems well kept. The staff are the issue. They are the type to listen to you, then just ignore you after they walk away. Don’t expect your loyalty status to get you anything here, I couldn’t even get my free fast wi-fi. Room never got serviced, so I requested that they send up fresh towels while out to dinner. Towels never arrived.
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Date of stay: May 2022
Value
Service
Sleep Quality
Room Tip: Not on highway side
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from David Provencher, Guest Services / Front Office at Courtyard by Marriott Portsmouth
Responded May 7, 2022
Hello MR. SEAVAPOR, I am pleased to hear you loved the comfort or our beds and the cleanliness and upkeep of our Marriott Courtyard. Unfortunately, our staff service wasn't up to standard at the time you arrived, and for this I am sincerely sorry. We do try our best to fulfill all of our guest request and appreciate our Loyal guest like you. As a teachable moment I am going to be informing the appropriate department to make sure this doesn't become a trend. We do hope you consider us again when your travels bring you back to Portsmouth, NH. With Hospitality, David Provencher Operations Manager Courtyard by Marriott 603-436-2121
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$126 - US$185 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard by marriott portsmouth hotel portsmouth, courtyard portsmouth, portsmouth courtyard, portsmouth marriott
LOCATION
United StatesNew HampshirePortsmouth
NUMBER OF ROOMS
129
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Claim Your ListingCourtyard by Marriott Portsmouth - UPDATED 2023 Prices, Reviews & Photos (NH) - Hotel - Tripadvisor
Frequently Asked Questions about Courtyard by Marriott Portsmouth
Which popular attractions are close to Courtyard by Marriott Portsmouth?
Nearby attractions include Portsmouth Historical Society (1.5 km), USS Albacore Museum (0.7 km), and When Pigs Fly Company Store (6.7 km).
What are some of the property amenities at Courtyard by Marriott Portsmouth?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Courtyard by Marriott Portsmouth?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Courtyard by Marriott Portsmouth?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Courtyard by Marriott Portsmouth?
Yes, free parking is available to guests.
What are some restaurants close to Courtyard by Marriott Portsmouth?
Conveniently located restaurants include Green Elephant, Beach Pea Baking Co, and Cure.
Are there opportunities to exercise at Courtyard by Marriott Portsmouth?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Courtyard by Marriott Portsmouth located near the city centre?
Yes, it is 1.0 km away from the centre of Portsmouth.
Are any cleaning services offered at Courtyard by Marriott Portsmouth?
Yes, dry cleaning and laundry service are offered to guests.
Does Courtyard by Marriott Portsmouth offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Courtyard by Marriott Portsmouth?
Many travellers enjoy visiting Strawbery Banke Museum (2.0 km), Moffatt-Ladd House & Garden (1.4 km), and African Burying Ground (1.6 km).