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Holiday Inn Salem (I-93 at exit 2)

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Holiday Inn Salem (I-93 at exit 2)
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221 Reviews from our TripAdvisor Community

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Showing 216: English reviews
Hellertown, Pennsylvania
Reviewed 3 August 2014

My sister and I recently stayed two nights at this hotel. We are both in our 60s. I prefer B&Bs; however, we could not book one in this area and opted to stay here. It met my three requirements: clean, quiet & comfortable. All the staff were friendly and professional. There was remodeling taking place during our stay, and it...

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Helpful?
Thank Anne-Marie T
April F, General Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

Thank you very much for your review about your recent stay at our hotel! I am thrilled that we exceeded your expectations as that is what we continually strive for. Nicole is a great asset to our kitchen team and I will certainly share your comments with her. Although our area is not known for a selection of B &...

Wisconsin
Reviewed 29 July 2014 via mobile

On a recent trip to Portland, Maine, our late evening flight went to Boston instead, due to weather. With no rooms available in Boston, we finally located a room at this location and immediately booked the room directly with a female, who gave us the confirmation number, the address of the hotel, and took our credit card information to secure...

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Helpful?
1Thank Corey K
April F, General Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

Hello Corey K, I am so shocked and embarrassed to hear of this behavior from a member of my staff! I am so sorry this has happened to you and your family and this is not a normal practice for our hotel. Sometimes a hotel can be overbooked, but typically a member of management will call the guests well before...

Reviewed 21 July 2014 via mobile

The hotel is on par for the grade....nothing fancy. Rooms were clean, but overall a little dated. The location is very handy to the freeway, which helps if you are traveling through. Disappointed with the breakfast, not good. Not many complaints, except unreliable tv and leaky bathroom fixture. Overall, so-so experience and nothing to rave about.

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Helpful?
1Thank Mjldly
April F, Front Office Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

Mjldly, Thank you so much for staying with us, and giving your feedback. We are glad that you found the rooms clean. We understand that the rooms seem a little dated and we will be working to renovate all the rooms in 2015. We would love it if you would reach out to the hotel to discuss some of the...

Lake Placid
Reviewed 12 July 2014

Close to the interstate. Very clean and comfortable rooms. Excellent power shower. Modern flat screen TV. Easy to access wifi. My room was in the rear of the hotel and very quiet. Friendly staff. Comp coffee near the lobby. Deserving of the Trip Advisor certificate. Accompanying Margarita's Restaurant is very good if you are into the Tex-Mex cuisine. I had...

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Helpful?
Thank SandyLPLakePlacid
April F, Front Office Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

SandyLP, Thank you so much for staying with us and taking the time to give us your feedback! We loved that you enjoyed so many aspects of your stay, and hope that if you are in the area again you will stay with us! The holiday's are coming up and if you are the area to do tax-free shopping we...

Boston, Massachusetts
Reviewed 9 July 2014

We stayed here two nights for a long weekend. The staff was GREAT except margaritas restaurant very rude and awful service........ the room bed comfy as well the pillows no refrigerator either microwave the rug terrible full of spots; pool looks gross gym too small. not pleasant place to sleep people next to our room arguing 2am felt unsafe couldn't...

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Helpful?
1Thank NONINO_11
April F, Front Office Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

NONINO_11 Thank you very much for your feedback! We are very glad that you thought that our staff was great, but are very disappointed that you did not get the same consistency in Margarita's.We are glad that you found the bed and pillows comfortable, and are very sorry that we did not make you aware that we have refrigerators and...

Eastham
Reviewed 5 July 2014

This hotel is just off the highway at exit 2, easy to reach and close to most area businesses as well. We attended a wedding and were there two nights. The staff was very friendly and welcoming, the hotel looks like a fairly recent renovation has taken place. Free coffee and newspapers and a comfortable room at a reasonable rate...

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Helpful?
Thank Brian E
April F, Front Office Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

Brian E. Thank you for staying with us and taking the time to review our property! We are very sorry that you had issues with the road construction, but are really glad that you noticed our new lobby renovations. We are excited you enjoyed the location and the coffee and newspapers we have available 24 hours in the lobby! Thank...

Bronxville, New York
Reviewed 20 June 2014 via mobile

What makes a hotel/motel great -? I thought about that here as I was so comfortable & pleased - it's happy, causal, kind & friendly employees are proud of their hotel & to me that "makes" a place. This is a clean & comfortable hotel & a good value...this was a quick stop on our way to drop one of...

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Helpful?
Thank Indimama
April F, Front Office Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

Thank you so much for staying with us and your kind review! We are so proud of our property, and our newly renovated lobby! We are going to be renovating the rooms at the end of this year the beginning of next year, so hopefully, they will be ready in time for camp next year! Thank you again for staying...

Philadelphia, Pennsylvania
Reviewed 15 June 2014

We stayed here one night for a wedding. Several minutes after getting into my room the door was opened by another hotel guest who had apparently been assigned to the same room. So that was a first. The facilities were nice enough but I felt the price ($150) was awfully steep for the location and the quality of the hotel....

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Helpful?
Thank reber1024
April F, Front Office Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

Reber1024, Thank you so much for your feedback, for you recent stay with a wedding. We do apologize about the inconvenience of having someone else being assigned your room, we understand that mistakes like these can be unsettling, and we strive to ensure that this never happens. We are happy that you found the facility nice, and do apologize that...

Canada
Reviewed 13 June 2014

This hotel is old - not sure when it was built but, the ceilings are low, the smell is "must" and the technology is decorative rather than functional. Let's start with the elevators. Slow and the interior is retro but not in a good way. When you do manage to get to the floor you selected, you find more retro...

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Helpful?
Thank jpmorgan
April F, Front Office Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

JPMorgan, Thank you so much for your valuable feedback! We appreciate you staying with us and taking the time to review our property. We are glad that you enjoyed the service of the hotel, but are sad that we missed the mark on some of our amenities. We have recently renovated our lobby, and at the end of this 2014...

Hudson, New Hampshire
Reviewed 28 May 2014

We stayed here the night before closing on our new home. The old one was already empty. This hotel was excellent. Clean room, quiet (despite being near Rt93) comfortable and we got a good night's sleep. The breakfast, with table service, was very, very good. Highly recommended.

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Helpful?
1Thank Nancy N
April F, Front Office Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

Nancy N. First of all Congratulations on your new home! Thank you for staying with us during your transition.We know it can be difficult in-between moving and selling a home! We hope you got settled in quickly and smoothly! We are glad that you enjoyed your breakfast, but I am sure that it isn't as nice as being able to...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn hotel in Salem, New Hampshire! A friendly, full-service, extended stay NH hotel located 35 miles north of Boston in Salem's corporate business park, just off I-93. Our hotel is near Canobie Lake Park, tax-free Rockingham Mall, Rockingham Race Track and Salem ICENTER! The Holiday Inn Salem is a non-smoking NH hotel featuring 109 modern guest rooms and suites. We offer free, wireless, high-speed Internet access, indoor, heated pool, hot tub, exercise facility, outdoor seasonal pool, 24-hour business center, and ATM on property. Hotel pool memberships and pool parties are also welcome.Kids 12 & under Stay & Eat Free at Holiday Inn hotel Salem at our two on-site restaurants. Choose from a variety of delicious, fresh, breakfast items at the Sunrise Cafe(C). Margaritas, an authentic Mexican restaurant, offers a lively lounge atmosphere. Holiday Inn Salem is a New Hampshire, extended stay, corporate hotel near Northeast, AirGas, Gates Mectol, Profit Key Paymentech and many more! NH universities and colleges near hotel: Hesser College, Southern NH University and Merrimack College are just moments away! New Hampshire wedding facilities near hotel: Promises to Keep, Castleton, Searles Castle, Granite Rose, Zorvino Vineyard and Atkinson Country Club. ... more   less 

Additional Information about Holiday Inn Salem (I-93 at exit 2)

Address: 1 Keewaydin Drive, Salem, NH 03079
Region: United States > New Hampshire > Salem
Price Range: $185 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Salem (I-93 at exit 2) 3*
Number of rooms: 85
Reservation Options:
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Also Known As:
Holiday Inn Salem Hotel Salem
Salem Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Salem (I-93 at exit 2) staff and other travellers.
2 questions
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Philadelphia, Pennsylvania
6 months ago
Concord, New Hampshire
over a year ago

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Questions? Get answers from Holiday Inn Salem (I-93 at exit 2) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the first floor - and given that there are 2 huge rooms for "after-parties" on this floor - it was AMAZINGLY quiet !”
saraelisebethf, 12 Sep 2016 | Read review
“We liked far side, first floor.”
164larryh, 11 Sep 2016 | Read review
“Try a room somewhere else.”
  • Stains on wall and rug
  • Wall Paper
GIDA816, 4 Aug 2016 | Read review
“509 was wonderful!”
cindywY3045SK, 30 Jul 2016 | Read review
“Ask for a suite.”
WineLoversinMaine, 16 Apr 2016 | Read review
5 of 5