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Black Bear Lodge

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245 Reviews from our TripAdvisor Community

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Showing 244: English reviews
Boston, Massachusetts
Reviewed 15 September 2014

My family booked through Groupon a stay this past mid week here. What can I say? I used to work at a 5 star hotel in downtown Boston, so that might attribute to the 2 star only for the Lodge. Anyway, they gave us room 110 in the basement when they barely had many guests stay that night. I'm sure...

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Helpful?
3Thank sam19771984
Matt H, General Manager at Black Bear Lodge, responded to this review

We are very sorry for the inconvenience and negative experience that you had. The room issues have been addressed. We understand your reluctance to visit us again, but would love the opportunity to earn your business again in the future. The experience you had was taken to heart by the whole team and we would love the opportunity to make...

Harrisburg, Pennsylvania
Reviewed 13 September 2014

We really enjoyed our visit to the mountains of NH and your lodge. Our "apartment" was spacious and very comfortable. Unfortunately we were mid week after Labor Day and most of the facilities available on the "pass" were not open. We really wanted to do the chair lift.

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1Thank Bill M
Rhode Island
Reviewed 12 September 2014 via mobile

Great place to stay. The suite we were in was very clean but really needs to be updated....the furniture was the type with wooden frames and loose cushions. The pool is very nice and the ability to grab a cup of coffee in the lobby was appreciated. I love the fact that it's close to the Town Square...but not too...

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Thank MariaStowe
Reviewed 12 September 2014

It was a hot humid day and when we arrived the AC was not on. The AC was not strong enough to cool the entire unit. Our daughter slept on the pull out couch, which was old and uncomfortable. Overall the room was dated and not worth the price we paid:(

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2Thank ColorfulCoco
Matt H, General Manager at Black Bear Lodge, responded to this review

Thank you for taking the time to write your review. I'm so sorry that we failed to meet your expectations. We are working hard with each unit owner to upgrade each and every room. We will be sure to notify the owner of the challenges you and work towards a remedy. I completely understand your dissatisfaction. If you'd allow us,...

Carver, Massachusetts, United States
Reviewed 1 September 2014 via mobile

We came up for a girls weekend at the end of August. There were 4 of us and we fit perfectly in our condo. It seemed clean and I liked having a kitchen. I loved the little village in walking distance! Lots of fun things to do nearby and in walking distance that we didn't even have time for. Looking...

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Helpful?
Thank Emily L
Matt H, General Manager at Black Bear Lodge, responded to this review

We're so glad that you and your friends enjoyed your getaway in Waterville Valley, NH. Thank you very much for choosing Black Bear Lodge. We'll look forward to your future return. Best Regards, The Black Bear Lodge Team

New Hampshire
Reviewed 1 September 2014

The lodge is about a block from the town square, the area with the shops, restaurants, entertainment, and bike and boat rentals. There is also a new fitness center with a gym, pool, spa. The lodge has a indoor/outdoor pool, but no restaurant on site. The walk to town square was nice in the sumner, plenty of lighting after dark....

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2Thank moretosee
Boston, Massachusetts
Reviewed 21 August 2014 via mobile

We were very happy with our condo. Had what we needed. Each one is owned so each unit is different. The staff were great friendly group of people. Short walk to town square were most activities take place, also shops and dining. We were very happy with our stay and will return

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1Thank sljslj
Toronto, Canada
Reviewed 21 August 2014

This is our second time at Black Bear and we will definitely come back. The loft room was the perfect size for our family. The fully stocked kitchen and nearby grocery store helped with our budgeting. The staff is friendly and willing to help with everything including printing tickets we had ordered online since we had no printer! The lake,...

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2Thank Marla D
Brooklyn, New York
Reviewed 20 August 2014

Great location in the middle of the mountains. We got there late at night and check in was seamless to get us right up to our rooms, or should I say ROOMS. There was only 2 of us, but the room could sleep up to 6. Nice layout, so you didn't feel on top of everyone if you had more....

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2Thank cantonioli
Reviewed 18 August 2014

Had a perfect vacation. Staying at Black Bear only enhanced and filled the rest of our trip. It was nice having the all access pass that came with hotel. Included kayak, mountain bikes, athletic club and lift tickets. Had a really nice time in Waterville Valley.

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3Thank Derek H

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Nestled in the heart of the White Mountains in picturesque Waterville Valley Resort, the Black Bear Lodge is a family friendly, well appointed all suite hotel with one bedroom condominiums. ... more   less 

Additional Information about Black Bear Lodge

Address: 23 Black Bear Road, Box 357, Waterville Valley, NH 03215
Region: United States > New Hampshire > White Mountains > Waterville Valley
Price Range: $181 - $316 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Black Bear Lodge 3.5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Black Bear Hotel Waterville Valley
Black Bear Waterville Valley
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Questions & Answers

Here's what travellers have asked, with answers from Black Bear Lodge staff and other travellers.
8 questions
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Questions? Get answers from Black Bear Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a renovated room and ask if there is a hockey tournament.”
  • Make up on the blow dryer
  • Outdated kitchen
  • Dinning chair #1
  • Living room chair
  • Make up on the door
  • Living room chair
  • Living room chair
 of 5 bubbles 581Julie, 14 Mar 2017 | Read review
“Definitely the upper floor loft condos seem to have the most space.”
 of 5 bubbles FLRD, 1 Nov 2016 | Read review
“Avoid 1st floor ,as you will see parking directly.you can do many activities with freedom passes included in the stay.”
 of 5 bubbles Mousumi111, 30 Sep 2016 | Read review
“Request an updated/renovated room on a high floor, not facing the parking lot”
 of 5 bubbles sadieash, 27 Sep 2016 | Read review
“All rooms are great, choose depending on the size of the party!”
 of 5 bubbles gmuise, 15 Aug 2016 | Read review
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