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Mountain View Grand Resort & Spa

Booking.comUS$134*
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Certificate of Excellence
May 7 May 8
1 room 2 adults 0 children
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Mountain View Grand Resort & Spa
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1,968 Reviews from our TripAdvisor Community

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Showing 1,946: English reviews
Boston, Massachusetts
Reviewed 30 September 2014

I stayed at the MVG over the weekend for a friend's wedding. The location/view was beautiful, but I cannot say the same for the staff/service. There was a horrible ladybug/fly infestation in several rooms. When the front desk was approached, the staff was very rude and non-apologetic. The service at the tavern was very slow. We were pretty much ignored...

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Helpful?
1Thank SSS123456
MVGManager, Guest Relations Manager at Mountain View Grand Resort & Spa, responded to this review

Dear SSS123456, Please accept my sincerest apologies for the inconveniences you experienced during your stay. I appreciate you taking the time to speak with me over the phone about both your TripAdvisor review and the guest survey that you submitted. As I explained to you, when the weather starts to get colder, lady bugs gather around exterior windows. If a...

Boston, Massachusetts
Reviewed 30 September 2014

Last winter I was looking for a simple getaway during the crazy winter months and saw a Groupon for the Mountain View Grand Resort and Spa in Whitefield NH; the place looked straight out of a scary movie in a romantic sense so I bought one and added another night onto the bill. Driving there was beautiful! We stopped at...

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Helpful?
Thank Alissa P
MVGManager, General Manager at Mountain View Grand Resort & Spa, responded to this review

Dear Alissa P, Thank you for taking the time to review. We're glad you enjoyed your stay at the the Mountain View Grand last winter. You kind remarks about the resort and its staff are appreciated and have been passed along. Since your visit, we actually do have a pianist by the name of Greg Goodwin who plays in the...

Tewksbury, Massachusetts
Reviewed 29 September 2014

I was there for a wedding with my family. My daughter's room was infested with ladybugs on the ceiling, walls, in the bed. The hotel staff came in to vacuum about 5 times. They kept coming back and the front desk staff was very nasty about it, and no help. Only offered to upgrade the room to a suite for...

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Helpful?
5Thank Coreygirl55
MVGManager, General Manager at Mountain View Grand Resort & Spa, responded to this review

Dear Coreygirl55, Thank you for taking the time to review. I am sorry to hear you and your daughter did not have an enjoyable stay with us. I believe she may have left a similar TripAdvisor review and completed our guest survey. If this is the case, I have spoken with her directly and made every effort to amend her...

Reviewed 29 September 2014

We, and another couple, stopped for lunch at the Mt. View Grand today. We had lunch there a few years ago and were less than impressed with the food and particularly the service. Today was a complete reversal. The staff was very professional, the food was gourmet (potato and leek soup was outstanding), and the hotel was "alive". We will...

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Helpful?
Thank elliemae44
MVGManager, General Manager at Mountain View Grand Resort & Spa, responded to this review

Dear elliemae44, Thank you for your review and for returning to the resort. Your compliments about the dining service and the staff are appreciated and have been shared. We look forward to welcoming you back for another lunch soon. Christopher Diego Managing Director

Leics, UK
Reviewed 28 September 2014 via mobile

Recently traveled around the states and decided to come and have a relaxing couple of days at the MVG we took advantage of the romantic package online and booked it. Upon arriving at the MVG you will have a huge smile on your face, the place is amazing, the views and location stunning! The hotel is beautiful, has been restored...

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Helpful?
1Thank WanderlustJoff
MVGManager, Guest Relations Manager at Mountain View Grand Resort & Spa, responded to this review

Dear joff16v, Thank you for sharing your feedback with us. Please accept my sincerest apology for the inconveniences you experience during your stay. I have attempted to contact you through the Trip Advisor messaging system, but I have not received a response. I also believe we spoke once already when you were checking out. As we discussed when you were...

Reviewed 20 September 2014

We had our wedding here at Mountain View Grand... The views are phenomenal, the food is amazing, and the activities are plentiful! The guests will not be bored. Guests are still raving about it, however, I'm here to inform you of the background work and service provided... which all brides and grooms will want to know. In short, there was...

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Helpful?
3Thank guestuser2014
MVGManager, Director of Sales at Mountain View Grand Resort & Spa, responded to this review

Thank you for your review of your wedding reception held in July. I appreciate you taking time to post your comments and corresponding with me over the past two months regarding your feedback. As I expressed to you, I am sorry that you feel there was a lack of communication amongst our staff during your event. I agree that keeping...

Milford, New Hampshire
Reviewed 19 September 2014

I must preface this review by saying that we visited during an off season, after Labor Day but before foliage season. When you pull up in front of the Mountain View Grand you will understand the name. The views of the White Mountains from the north is one that not many get to see. It was absolutely beautiful. The main...

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Helpful?
1Thank Bob F
MVGManager, Director of Food & Beverage Operations at Mountain View Grand Resort & Spa, responded to this review

Dear Bob F, Thank you for taking the time to speak with me about your dining experience over the phone. We are constantly striving to improve, and your feedback will serve as an important training tool moving forward. On that note, please accept my apology for the inconveniences you experienced with your meals. I have addressed your concerns with the...

Bedford, New Hampshire
Reviewed 19 September 2014

Jeff, supervisor, gave an excellent hotel historic tour. His knowledge and pleasant manner was impressive. The cleanliness of the hotel stood out as we did our tour - super housekeeping staff. We played three rounds of golf - could not have been a prettier course nestled within the surrounding White Mountains. We definately will return again.

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Helpful?
1Thank OutdoorSteveNH
MVGManager, General Manager at Mountain View Grand Resort & Spa, responded to this review

Dear OutdoorSteveNH, Thank you for reviewing the resort a second time. We're happy you returned to stay with us and enjoyed your time. Your kind remarks about Jeff and the housekeeping staff are appreciated and have been passed along. We look forward to welcoming you for another visit! Christopher Diego Managing Director

Chicopee, Massachusetts
Reviewed 17 September 2014

Loved everything about this place from the views to the employees of the resort. Food in the restaurant was good, wait staff was very friendly and bartenders were nice. Our room was nice and comfortable and it was nice sitting on the porch in a rocker sipping a cocktail and enjoying the views. If your looking for a great place...

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Helpful?
2Thank kevin j
MVGManager, General Manager at Mountain View Grand Resort & Spa, responded to this review

Dear kevin j, Thank you for your review. Your kind words about the resort are appreciated and we hope to welcome you back for a visit soon. Christopher Diego Managing Director

Belmar, New Jersey
Reviewed 17 September 2014

My fiance and I (late 20's) went there this past weekend for my best friend's wedding. It was 8 hours away so we were not exactly expecting much out in the middle of nowhere. But we absolutely LOVED it there. The resort was absolutely beautiful with the mountain views. The bed was super comfy. The water pressure was great. Everything...

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Helpful?
Thank Callin W
MVGManager, General Manager at Mountain View Grand Resort & Spa, responded to this review

Dear Callin W, Thank you for your considerate review. Your kind remarks about the resort are greatly appreciated. We're happy to learn you and your fiance enjoyed your stay with us and were able to take advantage of many of the amenities we have to offer. We hope you will consider a return visit in the future. Christopher Diego Managing...

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May 7 May 8
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
1865 Wine Cellar
1865 Wine Cellar
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Shuttle Bus Service
  • Dry Cleaning
Official Description (provided by the hotel)
Founded in 1865 and set on 1,700 acres with sweeping views of the White Mountains, Mountain View Grand Resort & Spa is New England's premier historic mountain resort. It was the only resort or hotel in the state to earn AAA Four Diamond awards in both Lodging and Dining for since 2008. With stellar dining choices from the gourmet selections in the wine cellar to casual meals in the Tavern or spectacular views at the seasonal Club House and Veranda, guests find a style and price to fit their mood. With a full-time Activities Department and complimentary children's programs, guests enjoy hiking, kayaking, biking, indoor and outdoor pools, a health and wellness center, golf on the resort's historic course, and four Classic Clay tennis courts. In winter, it's time for cross country skiing, snowshoeing, snow tubing, ice skating, snowmobiling, and dog sled adventures. Mountain View also provides the opportunity to choose from over 500 movie selections in the in-house movie theater. Mountain View Farm features friendly animals at the Big Red Barn. Evening activities include marshmallow toasting over an open campfire. Conde Nast Traveler named Mountain View one of North America's top five resort spas for 2008. There are great views high in the landmark Tower Spa, with an infinity-edge Sok tub and side-by-side massages a specialty. The Presidential Suite has spectacular vistas, a private wet bar, fireplace, flat-screen TVs, hand-painted furniture, and a lovely dining area with French doors. The elegant master bedroom has a king-size bed and cozy window nook while the master bath features a luxury whirlpool. Business meetings are served in 20,000 square feet of flexible conference space with built-in AV equipment and reliable internet and cell phone service. Mountain View specializes in storybook weddings in the domed Crystal Ballroom with its famed hand-painted ceiling or the century-old gazebo on Grand Fountain Terrace. Mountain View Grand is 100% wind-powered and has been recognized as an Environmental Champion by the NH Lodging & Restaurant Association. The resort is a proud member of Historic Hotels of America. ... more   less 

Additional Information about Mountain View Grand Resort & Spa

Address: 101 Mountain View Rd, Whitefield, NH 03598-3149
Region: United States > New Hampshire > White Mountains > Whitefield
Price Range: $216 - $458 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mountain View Grand Resort & Spa 4*
Number of rooms: 141
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Also Known As:
Mountain View Grand Hotel Whitefield
Mountain View Grand Resort And Spa
Mountain View Grand Resort & Spa White Mountains, New Hampshire - Whitefield
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Questions & Answers

Here's what travellers have asked, with answers from Mountain View Grand Resort & Spa staff and other travellers.
27 questions
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Cumberland, Rhode Island
7 months ago
Ashburnham
East Windsor, New Jersey
medford, nj

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Questions? Get answers from Mountain View Grand Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You may wish to request a mountain view.”
bobs584, 16 Apr 2017 | Read review
“Not sure about rooms, I didn't stay. Rates would be much better midweek.”
31johannab, 15 Apr 2017 | Read review
“Top floor for quieter rooms.”
2brendab, 8 Apr 2017 | Read review
“The mountain view rooms have the best views: ask for those on the same side as the concierge desk”
CallieBanana, 2 Apr 2017 | Read review
“King Grand View”
scottpP737EH, 27 Mar 2017 | Read review
5 of 5
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US$134* /night
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Prices are for 1 room, 2 adults
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