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They offer things that they don't have. I asked for two rooms that were connected together by a door for my family and when get there they just say they don't have rooms like that in the entire hotel with a bad attitudeMore
Thank Edward R
Response from gsm516, Front Desk Superviosr at Holiday Inn Cherry HillResponded 10 July 2017
We apologize for the inconvenience during your stay. We value our guest and take every comment, review or survey into consideration. Our property do offer adjoining rooms but they are not guaranteed due to high occupancy of the hotel.
Please feel free to contact management...More
Our room was nice and clean but my biggest COMPLAINT was that we had dogs on our floor. As soon as we stepped out of the elevator it smelled like dogs - the hallway was so hot and musty. They should have designated floor as...More
Response from IHGService, Guest Relations Manager at Holiday Inn Cherry HillResponded 19 July 2017
Thank you for staying with us and for leaving a review. It is unfortunate that you were not able to fully enjoy your stay with us due to the room assignment and the level of service you received at breakfast. Please accept our...More
We were very happy with our stay at this Holiday Inn. The staff at reception were friendly, welcoming, and helpful both when we checked in and checked out. Our rooms were equipped with a lovely living space that felt comfortable. We loved the mini-fridge in...More
We accidentally drove to the wrong hotel coming over from Penn. Oops! But that staff of ladies were so darn sweet to us, I'd have changed my hotel. What a great staff. I thought your management should know.
Front desk -5
Hold Time -5
Desire to help 0
never would I say here or bring a dying roach to stay here Don't do it the staff is rude and act as though they don't understand. They do, theyMore
Response from IHGService, Guest Relations Manager at Holiday Inn Cherry HillResponded 30 June 2017
Thanks for choosing the Holiday Inn Philadelphia-Cherry Hill for your lodging needs, we're glad to have hosted you. It's disconcerting to learn that your stay was a dismay on several aspects as you were letdown by the overall service level provided by our...More
The prices from the airport to the hotel varies anywhere from $55-$65 depending on which company you choose. There is a shuttle company called Rapid Rover that you can contact and schedule a pick up/drop off time and... More
The prices from the airport to the hotel varies anywhere from $55-$65 depending on which company you choose. There is a shuttle company called Rapid Rover that you can contact and schedule a pick up/drop off time and it's $30 per person. Their contact number is 856-428-1500.
If you may have any further questions, please feel free to contact us.
Guest Service Supervisor