We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Crowne Plaza Hotel Philadelphia - Cherry Hill

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Crowne Plaza Hotel Philadelphia - Cherry Hill
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

490 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 478: English reviews
Start your review of Crowne Plaza Hotel Philadelphia - Cherry Hill
 Click to rate
Reviewed 1 week ago via mobile

It is one of the two IHG hotels in the area. It is usually a little more than the Holiday Inn down the street but it is worth the extra ~$20. It appears to be one of the older Crowne Plazas but the staff of the hotel run it very well. They were are very polite and friendly. I went...

 Report
Helpful?
Thank Richard J
Baltimore, Maryland
Reviewed 2 weeks ago

Only in the lobby but what I heard from other guests who were staying here is not that special. The lobby area and other banquet halls seem a little outdated. Staff seem pleasant enough. Barely enough parking though.

 Report
Helpful?
Thank tammyBaltimore_Md
Hospitalityexperta, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this review

Dear tammyBaltimore_Md, We do apologize for any inconveniences you encountered while attending Monster Mania. Please keep in mind that when a large event like this is taking place, there may be issues with parking. We have brought your concerns to the attention of the appropriate staff members for resolution. Best Regards, The Management and Staff at the Crowne Plaza Philadelphia...

Narragansett, RI
Reviewed 3 weeks ago

My family booked 4 rooms at the Cherry Hill Crown Plaza this past weekend. The rooms were lovely and clean. However, the concierge was rude and condescending. I twice spoke to him and was disappointed in his attitude. In addition, the “onsite fitness center” had not been cleaned in days. The trash and towel bins were overflowing, equipment was on...

 Report
Helpful?
Thank D K
Hospitalityexperta, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this review

Dear D K, We have responded to the same review on our hotel website. Please feel free to contact our hotel management at any time to discuss your concerns further. We do apologize for any inconveniences you encountered during your stay with us. Best Regards, The Management and Staff at the Crowne Plaza Philadelphia Cherry Hill

Reviewed 4 weeks ago via mobile

We had a bridal shower at the crown plaza recently and I can not imagine a better place to do it! They have exceeded my expectations. The room was set up beautiful, the food was amazing, and I've never had service that great! The sale manager was very pleasant and easy to work with. Overall it was an A+ experience...

 Report
Helpful?
Thank esawaged
Hospitalityexperta, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this review

Dear esawaged, We are delighted to hear that you enjoyed your bridal shower at our hotel and that we exceeded your expectations! We look forward to seeing you again for your next event. Best Regards, The Management and Staff at the Crowne Plaza Philadelphia Cherry Hill

Reviewed 4 weeks ago via mobile

We stayed here on the way to D.C. The hotel staff were very helpful and friendly. The room was very comfortable, the beds are a little small. The breakfast buffet was fresh and filling. I would definitely stay there again.

 Report
Helpful?
Thank Andy A
Hospitalityexperta, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this review

Dear Andy A, We are delighted to hear that you enjoyed staying with us on your way to D.C. We hope to see you again soon! Best Regards, The Management and Staff at the Crowne Plaza Philadelphia Cherry Hill

Pittsfield, Massachusetts
Reviewed 16 February 2017

The rooms here are fine if you are using the hotel as a drop spot and venturing to Philadelphia or around Jersey. The reason I rate this hotel poorly is because twice I have been trapped there for a conference. Issue number one is that the service is not good. The staff just do not care about being helpful at...

 Report
Helpful?
Thank Srosea87
Hospitalityexperta, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this review

Dear Srosea87, We do apologize for any inconveniences you encountered with the staff or condition of our overnight accommodations and meeting rooms. We have brought your concerns to the attention of our management team for resolution. Best Regards, The Management and Staff at the Crowne Plaza Philadelphia Cherry Hill

Farmingdale, New York
Reviewed 14 February 2017

This is a large, full service hotel. The downstairs restaurant, lounges and ball rooms are attractive and convenient. The room itself was clean and had enough space to feel comfortable. We did find that there was not enough light in the room. Many lamps, but the light coming from them was very dim. The bathroom was small but had a...

 Report
Helpful?
Thank Connie S
Hospitalityexperta, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this review

Dear Connie S, We are happy to hear that you enjoyed your stay at our hotel, the service of our staff, and the breakfast buffet. We do apologize for any inconveniences you encountered with the lighting in your room or any other issues. Your concerns have been brought to the attention of our management team for resolution. We look forward...

Reviewed 31 January 2017 via mobile

I just spent my first of 5 nights here; I'll update this if things get better. The hotel is obviously older, and in need of decorative updates. The hallways smelled of excessive febreeze, which usually means there is an even worse smell under that. The room seemed well appointed, albeit dated. There were some noticeable signs of wear. Ripped lamp...

 Report
Helpful?
1Thank Cara D
Hospitalityexperta, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this review

Dear Cara D, We do apologize for any inconveniences you are encountering during your stay with us with the elevator or any other areas of the hotel. Someone from our management team will be reaching out to you for assistance. Best Regards, The Management and Staff at the Crowne Plaza Philadelphia Cherry Hill

Greater London, United Kingdom
Reviewed 24 January 2017

I stayed at the Cherry Hill Crown Plaza for 4 nights. The rooms are good size and the bed is very comfortable. The food at the restaurant was excellent. I can recommend the Salmon and the Steak meal cooked to perfection. I will defenetly stay here again.

 Report
Helpful?
1Thank 904ralph
Hospitalityexperta, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this review

Dear 904ralph, We are delighted to hear that you enjoyed your stay with us while traveling on business. We look forward to seeing you again soon. Best Regards, The Management and Staff at the Crowne Plaza Philadelphia Cherry Hill

Reviewed 24 January 2017

I enjoyed my two-nights stay at the Crowne Plaza. The front desk staff was very friendly and helpful. The morning breakfast was simply wonderful. The service at breakfast was fabulous. Jeannie, Adrian and the male in charge of the omelet and waffle station provided extraordinary service and made us feel at home.

 Report
Helpful?
Thank K8672OZanthonyp
Hospitalityexperta, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this review

Dear K8672OZanthonyp, We are delighted to hear that you enjoyed your stay with us, the friendliness of our staff, and the morning breakfast. We look forward to seeing you again soon! Best Regards, The Management and Staff at the Crowne Plaza Philadelphia Cherry Hill

196 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (138)
Viewed
View from Room (9)
Viewed
Bathroom (22)
Viewed
Room/Suite (32)
Viewed
Hotel & Grounds (17)
Viewed
Dining (4)
Viewed
Pool/Beach Area (1)
Viewed
0:48
Videos (2)
Viewed
Other (51)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (58)
Viewed
Pool/Beach Area (2)
Viewed
Business Centre/Function Rooms (15)
Viewed
Room/Suite (16)
Viewed
Hotel & Grounds (3)
Viewed
Dining (10)
Viewed
Other (12)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Cherry Hill
1.1 km away
Holiday Inn Cherry Hill
Holiday Inn Cherry Hill
#1 of 7 in Cherry Hill
356 reviews
6.4 km away
Residence Inn Cherry Hill Philadelphia
8.4 km away
Wyndham Philadelphia - Mount Laurel
Show Prices
Show Prices
Show Prices
8.0 km away
Aloft Mount Laurel
Aloft Mount Laurel
#9 of 28 in Mount Laurel
372 reviews
7.9 km away
The Westin Mount Laurel
The Westin Mount Laurel
#13 of 28 in Mount Laurel
339 reviews
8.1 km away
Staybridge Suites Philadelphia - Mt Laurel
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Crowne Plaza Hotel Philadelphia/Cherry Hill, the largest hotel in South Jersey, outside Atlantic City. We are located just minutes from Center City Philadelphia, Pennsylvania Convention Center, Philadelphia Sports Complex and Garden State Market Place Shopping. At the Crowne Plaza Hotel Philadelphia/Cherry Hill, experience 408 well appointed guest rooms and suites that feature the Crowne Plaza Sleep Advantage along with complimentary high-speed Internet access! Enjoy breathtaking views overlooking the Philadelphia Skyline and beautiful Cooper River Park. We are 5 miles from downtown Philadelphia and less than 20 minutes from Philadelphia International Airport. The lively Camden Waterfront is close by and Atlantic City beaches and casinos are just an hour away. If you're planning an event, choose the Crowne Plaza Hotel Philadelphia/Cherry Hill. With over 43,000 sq. ft. of newly renovated meeting space, including two grand ballrooms and numerous breakouts, we can provide some of the most flexible space in the Philadelphia area. Our Crowne Meetings Director, along with our business center and in house AV services will certainly make for a productive meeting. Our Riverside Pavilion is the premier location for Philadelphia/South Jersey weddings, Indian weddings, bar mitzvahs and bat mitzvahs, or any other special occasion. ... more   less 

Additional Information about Crowne Plaza Hotel Philadelphia - Cherry Hill

Address: 2349 W Marlton Pike, Cherry Hill, NJ 08002-3315 (Formerly Hilton)
Region: United States > New Jersey > Cherry Hill
Price Range: $171 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Philadelphia - Cherry Hill 3.5*
Number of rooms: 408
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline and IHG so you can book your Crowne Plaza Hotel Philadelphia - Cherry Hill reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Cherry Hill
Crowne Plaza Hotel Philadelphia
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Philadelphia - Cherry Hill staff and other travellers.
7 questions
Ask a question
Poughquag, New York
4 months ago
London, United Kingdom
Thorofare, New Jersey
7 months ago

See all questions (7)

Questions? Get answers from Crowne Plaza Hotel Philadelphia - Cherry Hill staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“14th floor lake view is amazing!”
  • 14th floor lake view
 of 5 bubbles MsGreyEyes, 13 Jan 2017 | Read review
“See above; ordinarily, one should request a room with a river view.”
 of 5 bubbles no_clever_name, 25 Nov 2016 | Read review
“Ask for view of Philadelphia skyline”
 of 5 bubbles LaurieC577, 12 Oct 2016 | Read review
“10th floor room noise was minimal even with a fully booked hotel”
 of 5 bubbles Zachnrowe, 10 Oct 2016 | Read review
“Coffee machines in room, but if you want a fridge or microwave, you have to ask for them!”
 of 5 bubbles volleygirl44, 26 Sep 2016 | Read review
5 of 5