We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Crowne Plaza Hotel Philadelphia - Cherry Hill

Expedia.comUS$131*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 12 more sites!
Professional photos
Crowne Plaza Hotel Philadelphia - Cherry Hill
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

511 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 499: English reviews
Start your review of Crowne Plaza Hotel Philadelphia - Cherry Hill
 Click to rate
Harrisburg, Pennsylvania
Reviewed 2 days ago NEW

This place gets PACKED when a convention is happening. The parking lot is not nearly large enough to handle the amount of people that attend. There aren't enough elevators or bathrooms either. You can either wait 15 minutes to pee in the lobby restroom or wait 15 minutes for the elevator to get to your own room and pee. It's...

 Report
Helpful?
Thank dnh5041
Farmingdale, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 14 February 2017

This is a large, full service hotel. The downstairs restaurant, lounges and ball rooms are attractive and convenient. The room itself was clean and had enough space to feel comfortable. We did find that there was not enough light in the room. Many lamps, but the light coming from them was very dim. The bathroom was small but had a...

 Report
Helpful?
Thank Connie S
About Hotel's Favourite Review
Hospitalityexperta, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this review

Dear Connie S, We are happy to hear that you enjoyed your stay at our hotel, the service of our staff, and the breakfast buffet. We do apologize for any inconveniences you encountered with the lighting in your room or any other issues. Your concerns have been brought to the attention of our management team for resolution. We look forward...

Wilmington, De
Reviewed 3 days ago NEW

Thanks to Christina Tamm, Food and Beverage Manager, our stay was fantastic! I called ahead to notify the hotel that my husband and I were celebrating our 20th Anniversary, and Christina went well beyond her duties to ensure that it was a memorable stay for us. She was actually off the day of our arrival, however she kept in touch...

 Report
Helpful?
Thank Angela M
Sacramento, California
Reviewed 1 week ago

Elite Platinum - IHG member, would absolutely never stay or recommend this hotel. The room was dirty. Carpet is old, ripped, and filthy. Bathroom tub is just disgusting. Old, not clean. Found a hair under my pillow. Wondering if my sheets were even changed? The atmosphere of the hotel is dark, old amenities. The only good thing about the stay...

 Report
Helpful?
1Thank missybel
Hospitalityexperta, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this review

Dear missybel, We appreciate you taking the time to post your review. Responses such as yours can only assist us with improving the quality of our service. We do apologize for any issues you may have encountered with the condition or cleanliness of your room. We have brought your concerns to the attention of our management team for resolution. Best...

Salt Lake City, Utah
Reviewed 1 week ago

It was an extremely painful bite as though it was a large bug. I thought it may have been a long cut but when I looked closer it was only two large fanged puncture wound. The fanged punctures are about 1/4 inch apart. The only similar picture I can find is from a large spider. It was not poisonous but...

 Report
Helpful?
Thank CherylVF
Hospitalityexperta, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this review

Dear CherylVF, We do apologize for any issues you may have encountered while staying at our hotel. Your concerns have been brought to the attention of our management team for resolution. Please feel free to contact us at any time to discuss your concerns further. Best Regards, The Management and Staff at the Crowne Plaza Philadelphia Cherry Hill

Boston, Massachusetts
Reviewed 1 week ago via mobile

4 pm and still waiting for the room key. Having impression that cleaning crew is unionized (?)and management cannot do anything or...management is doing lousy job. Busy hotel catering to the groups, meeting facilities, ok restaurant but nothing to brag about. Not far from the shopping malls, close to Philadelphia. In room coffee maker, refrigerator, rooms appointed properly, quite clean...

 Report
Helpful?
Thank rdrozd7
Hospitalityexperta, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this review

Dear rdrozd7, We do apologize for any inconveniences you may have encountered during your stay with us. Your comments and concerns have been brought to the attention of our management team for resolution. Best Regards, The Management and Staff at the Crowne Plaza Philadelphia Cherry Hill

Boston
Reviewed 1 week ago via mobile

This place is so weird. Walking in the lobby is nice, the staff was friendly, I was a tad put off I was booked in a room with two double beds because I've never booked a double bed in all my traveling life, but that wasn't a huge deal. Initially coming onto the floor, all the doors were held open...

 Report
Helpful?
Thank Kris M
Hospitalityexperta, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this review

Dear Kris M, Thank you for taking the time to post a review about your recent stay at our hotel. We do apologize for any inconveniences you encountered with the condition of your room. Responses such as yours can only assist us with improving the quality of our service. Your comments have been brought to the attention of the appropriate...

Powder Springs, Georgia
Reviewed 3 weeks ago

The week I was there the AC was being repaired. The staff was very friendly and good service. The breakfast was a big plus all week, and very much enjoyable. Carpet needs to be updated. The gym is small only one treadmill and one elliptical machine.

 Report
Helpful?
Thank Cmp1130
Hospitalityexperta, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this review

Dear Cmp1130, We appreciate your response and are happy to hear you found our staff to be friendly and provide good service. Our air conditioning project is now completed and back up and running. In addition, we have a new completely renovated fitness room with more equipment and machines. We hope you will return to our hotel and check it...

Massapequa, New York
Reviewed 3 weeks ago via mobile

Horrible place. A/c didn't work. Fixed it and the next day got cold. Now heat didn't work. Blankets are rough and uncomfortable. The restaurant in the hotel is very very slow. Can't tell you how the food was cause we had soup and that took 45 to get. Soup was horrible. Won't stay here again.

 Report
Helpful?
Thank broadway21
Hospitalityexperta, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this review

Dear Bookkeeper, We do apologize for any inconveniences you encountered during your stay with us with the air conditioning and service in the restaurant. We have brought your concerns to the attention of our management team for resolution. Best Regards, The Management and Staff at the Crowne Plaza Philadelphia Cherry Hill

Bakersfield, California
Reviewed 3 weeks ago

I really enjoyed my stay in this nice hotel near Philly airport. The hotel was very courteous to provide Executive suite access to us for some room issues. That was the best part of our stay. The Executive room looks into the river and provides a scenic experience.

 Report
Helpful?
Thank TinaMLove
Hospitalityexperta, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this review

Dear TinaMLove, We are delighted to hear that you enjoyed your stay with us and access to our executive lounge. We look forward to seeing you again soon. Best Regards, The Management and Staff at the Crowne Plaza Philadelphia Cherry Hill

203 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (148)
Viewed
View from Room (10)
Viewed
Bathroom (22)
Viewed
Room/Suite (32)
Viewed
Hotel & Grounds (17)
Viewed
Dining (4)
Viewed
Pool/Beach Area (1)
Viewed
0:48
Videos (2)
Viewed
Other (60)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (55)
Viewed
Pool/Beach Area (2)
Viewed
Business Centre/Function Rooms (14)
Viewed
Room/Suite (16)
Viewed
Hotel & Grounds (2)
Viewed
Dining (9)
Viewed
Other (12)
04/06/2017 05/06/2017
Hotels you might also like...
Also consider these accommodations in or near Cherry Hill
1.2 km away
Holiday Inn Cherry Hill
Holiday Inn Cherry Hill
#1 of 8 in Cherry Hill
368 reviews
6.6 km away
Residence Inn Cherry Hill Philadelphia
8.5 km away
Wyndham Philadelphia - Mount Laurel
Show Prices
Show Prices
Show Prices
8.1 km away
Aloft Mount Laurel
Aloft Mount Laurel
#11 of 28 in Mount Laurel
377 reviews
9.3 km away
Hyatt Place Mt. Laurel
Hyatt Place Mt. Laurel
#1 of 28 in Mount Laurel
494 reviews
8.2 km away
Staybridge Suites Philadelphia - Mt Laurel
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Crowne Plaza Hotel Philadelphia/Cherry Hill, the largest hotel in South Jersey, outside Atlantic City. We are located just minutes from Center City Philadelphia, Pennsylvania Convention Center, Philadelphia Sports Complex and Garden State Market Place Shopping. At the Crowne Plaza Hotel Philadelphia/Cherry Hill, experience 408 well appointed guest rooms and suites that feature the Crowne Plaza Sleep Advantage along with complimentary high-speed Internet access! Enjoy breathtaking views overlooking the Philadelphia Skyline and beautiful Cooper River Park. We are 5 miles from downtown Philadelphia and less than 20 minutes from Philadelphia International Airport. The lively Camden Waterfront is close by and Atlantic City beaches and casinos are just an hour away. If you're planning an event, choose the Crowne Plaza Hotel Philadelphia/Cherry Hill. With over 43,000 sq. ft. of newly renovated meeting space, including two grand ballrooms and numerous breakouts, we can provide some of the most flexible space in the Philadelphia area. Our Crowne Meetings Director, along with our business center and in house AV services will certainly make for a productive meeting. Our Riverside Pavilion is the premier location for Philadelphia/South Jersey weddings, Indian weddings, bar mitzvahs and bat mitzvahs, or any other special occasion. ... more   less 

Additional Information about Crowne Plaza Hotel Philadelphia - Cherry Hill

Address: 2349 W Marlton Pike, Cherry Hill, NJ 08002-3315 (Formerly Hilton)
Region: United States > New Jersey > Cherry Hill
Price Range: $182 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Philadelphia - Cherry Hill 3.5*
Number of rooms: 408
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, IHG, Hotels.com, Hotwire, Orbitz, Travelocity, Priceline, Cancelon, Cheap Tickets, TripOnline SA, getaroom.com, HotelsClick, HotelQuickly and Hotel.de so you can book your Crowne Plaza Hotel Philadelphia - Cherry Hill reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Cherry Hill
Crowne Plaza Hotel Philadelphia
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Philadelphia - Cherry Hill staff and other travellers.
7 questions
Ask a question
Poughquag, New York
6 months ago
London, United Kingdom
Thorofare, New Jersey
9 months ago

See all questions (7)

Questions? Get answers from Crowne Plaza Hotel Philadelphia - Cherry Hill staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you get a city view, you'll see Philly & it's beautiful.”
dnh5041, 23 May 2017 | Read review
“Ask for a room with the River View”
AngelaM278, 22 May 2017 | Read review
“choose a room without bugs”
CherylVF, 17 May 2017 | Read review
“River facing rooms”
TinaMLove, 29 Apr 2017 | Read review
“Just don't even book this hotel”
melissadunnington, 24 Apr 2017 | Read review
5 of 5
Expedia.com
US$131* /night
View Deal
TripAdvisorUS$131
HotelQuicklyUS$178
Booking.comUS$131
View all 14 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates