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Family trip to visit Philadelphia, the only positive is that it is pretty close to the city. The front desk staff were as nice as they could be, but could not be helpful. Upon arriving, our room smelled of smoke, although this is a non-smoking...More
1 Thank catny402
Response from Deven S, General Manager at Residence Inn DeptfordResponded 3 days ago
Good Evening catny402,
Thank you for sharing your experience with us. We are glad that we have addressed your concerns accordingly. We look forward to discussing tour experience in detail.
I spend over 100 night at Marriott a year. It very disappointing when your told the room you book accommodates three people. When you ask for pillow and blanks for the sofa-bed your told there over book and there don’t have anyway accommodate you. I...More
1 Thank vmirandaii
Response from Deven S, General Manager at Residence Inn DeptfordResponded 6 days ago
Thank you so much for your feedback. I will personally look into your concerns and address them accordingly.
We had a really great stay at Deptford. The check in was easy and the front desk staff were nice. We stayed in a 2 bedroom suite which was clean and had plenty of room for our family of 4. We did not feel cramped...More
Response from Deven S, General Manager at Residence Inn DeptfordResponded 1 week ago
Thank you so much for rating your experience with us 5 stars!!! We appreciate your business and feedback. We look forward to your return.
Although I agree with prior reviews stating that this is an older-vintage Residence Inn in need of updating, my 2-bedroom/2 bath suite was clean, large and the beds were comfortable. I was traveling with 2 kids for a sporting event and there were many food...More
This place is in emergency need of a upgrade,
Paint peeling everywhere, mold underneath the kitchen cabinets, the bathroom had this horrible smell, had to leave the fan running my entire stay, to sum it up it feels like a motel for $50 a night...More
1 Thank ShimonNst
Response from Deven S, General Manager at Residence Inn DeptfordResponded April 5, 2018
Thank you so much for sharing your experience with us. We take your concerns very serious and would like to have you speak with me directly regarding your concerns to get a much better grasp on your experience. We appreciate your business and would...More