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Extended Stay America - Elizabeth - Newark Airport

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Extended Stay America - Elizabeth - Newark Airport
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202 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Elizabeth - Newark Airport
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Showing 166: English reviews
London, United Kingdom
Reviewed 2 September 2016

This hotel was recommended by a long time high school friend and it was not a bad location at all. I found it very handy for Jersey Gardens Mall and catching the bus into New York. Generally the hotel is clean and tidy, the staff helpful and the rooms very comfortable.They also offer a bus shuttle service for their customers,...

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Helpful?
Thank Tunde0
00esa, General Manager at Extended Stay America - Elizabeth - Newark Airport, responded to this review

We appreciate you bringing your experience to our attention. We are glad to read you had a good overall experience at our hotel, and that you were pleased with our welcoming associates as well as our excellent location. However, we regret that our breakfast offerings did not meet your expectations, and we apologize for the issues you experienced in your...

Cincinnati
Reviewed 22 August 2016 via mobile

The room itself wasn't too bad, kinda small. The disappointing part was no hair dryer in the room, no utensils, pots, pans, plates or bowls. Went to front desk was told only have a couple of spoons available and a couple plates. Not what I expected for an extended stay.

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Helpful?
Thank Kellysarley
00esa, Manager at Extended Stay America - Elizabeth - Newark Airport, responded to this review

In our continuous effort to provide the best experience possible, the most important feedback comes from our guests. Thanks for sharing your constructive comments. Our goal is to welcome every guest to a comfortable suite, combined with excellent service and facilities. Your comments have initiated areas where we need to focus. We appreciate you being our guest, and we hope...

Frederick, Maryland
Reviewed 20 August 2016

I'm sorry but I only stayed here because the reservation was made by another person. I would not have picked this hotel. It worked out okay, however, for one night with my little dog. Yes, this hotel is pet friendly but the rooms are not as clean and fresh as most. There was even a baby roach in the bathroom....

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Helpful?
Thank MDTJ
00esa, General Manager at Extended Stay America - Elizabeth - Newark Airport, responded to this review

Thank you for your stay with us. Our team is committed to providing clean, comfortable and well-maintained​ suites for our guests, and we apologize for falling short. While our team works hard to ensure a great experience at our property, both inside and outside, we take your comments seriously and we will do what it takes to improve our guests'...

Reviewed 12 August 2016 via mobile

I'm not picky when it comes to hotels, restaurants, or any of the sorts. It is a problem however when the bed sheets have blood stains on them. The pictures are included, but I couldn't get a good shot, way too gross. The room was a mess when I got there. The shower head sprayed water everywhere, so I had...

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Helpful?
1Thank John Z
00esa, General Manager at Extended Stay America - Elizabeth - Newark Airport, responded to this review

Thank you for your candid feedback. I want to personally apologize for failing to provide you with a clean, well maintained suite and with the level of service you should have received. It is unfortunate we were unable to move you to an alternate suite so your experience could have been improved. We are committed to providing outstanding service, and...

Anderson, South Carolina
Reviewed 4 August 2016

Nice pet-friendly hotel with comfortable beds and small kitchen area. Laundry facilities are just off the lobby. Hotel is in walking distance of IHOP and Ruby Tuesday. Since the hotel is near Newark Airport, you can occasionally hear the airplanes take off. We did have a problem with the toilet not flushing everything down completely. The repairman came and fixed...

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Helpful?
Thank Elaine S
00esa, General Manager at Extended Stay America - Elizabeth - Newark Airport, responded to this review

Thanks for posting a review so the future travelers can read about your pleasant experience at Extended Stay America - Elizabeth - Newark Airport. We are happy that you liked our pet policy as well as the comfortable beds of your accommodation. However, we are sorry to know you were inconvenienced by maintenance issues in your bathroom. We also regret...

Reviewed 31 July 2016 via mobile

Check-in was smart and quick, even though staff were way too impersonal. I actually have the feeling it is the hotel's style to be as impersonal as possible. Rooms are clean but you tend to think they are not, maybe the choice of colors is responsible for this. Towels are also clean but are either too old or too cheap....

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Helpful?
Thank Killian K
00esa, General Manager at Extended Stay America - Elizabeth - Newark Airport, responded to this review

Thank you for staying with us and for posting a review. We are sorry to hear your stay was not what you had hoped. We do take comments such as yours seriously and will use your feedback to better serve our guests. We are also so sorry our complimentary breakfast offerings did not meet your satisfaction. When we receive this...

Reviewed 27 July 2016 via mobile

There's a very rude lady at the reception. She's really unhelpful, dismissive of guests, yells at you when you don't agree with her, rolls her eyes and goes all "ghetto". Overall bad attitude. Very unprofessional. It was our first stay at this hotel and she was horrible to us. She's a horrible person. Yelled at us, told us she doesn't...

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Helpful?
Thank LiciaMerry
00esa, General Manager at Extended Stay America - Elizabeth - Newark Airport, responded to this review

Thank you for letting us know about the rudeness of one of our staff members. We are extremely concerned with this behavior, and we apologize for this disrespect. Our staff genuinely cares about providing an enjoyable stay to all of our guests, and this isolated incident is not a reflection of our usual service standards. A refocus on our guests...

Reviewed 24 July 2016 via mobile

I traveled to this location and had a pleasant 5 nite stay. The only draw back was the noise from the planes taking off. It didn't bother me at all. You are right across from the outlet mall if you like to shop. I would stay here again.

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Helpful?
Thank plbc77
00esa, General Manager at Extended Stay America - Elizabeth - Newark Airport, responded to this review

Thank you for writing such a wonderful review about your recent stay at our hotel while on business. We appreciate your nice remarks about our convenient location close to a variety of restaurants and shopping outlets. We are also happy that you liked our service and facilities. All of us here at Extended Stay America - Elizabeth - Newark Airport...

Reviewed 21 July 2016 via mobile

I often don't give bad reviews because I run a business and I know what that can cost you. However, I need the people that own this place to know how much the very bad mannered and uncultured the lady that was at the reception the morning of 20th of July was. The guy that was there night before was...

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Helpful?
2Thank Oloba O
00esa, General Manager at Extended Stay America - Elizabeth - Newark Airport, responded to this review

It was disappointing to read about your experience at our hotel. This is not the impression we like our guests to experience. As you may have noticed from previous reviews, we do not normally get such reviews about our staff. I cannot apologize enough for the failure on our part. I thank you for pointing this out to us, as...

Reviewed 19 July 2016

A god cheap hotel for an overnight or weekend stay. Location across from jersey Gardens mall fo qucik access to food, shopping, and the movies. The grab and go breakfast was OK and the room was clean.

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Helpful?
Thank Yvette B
00esa, General Manager at Extended Stay America - Elizabeth - Newark Airport, responded to this review

Thank you for staying with us and for posting your kind remarks about our hotel, Extended Stay America - Elizabeth - Newark Airport. It is wonderful to read you not only enjoyed your immaculate accommodation and our convenient location, but you found us to be a great value as well. It was a pleasure having you stay with us, and...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Self-Serve Laundry
  • Airport Transportation
Official Description (provided by the hotel)
Cash not accepted for stays less than 5 nights. ... more   less 

Additional Information about Extended Stay America - Elizabeth - Newark Airport

Address: 45 International Boulevard, Elizabeth, NJ 07021
Region: United States > New Jersey > Elizabeth
Price Range: $131 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Elizabeth - Newark Airport 2.5*
Number of rooms: 149
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Also Known As:
Extended Stay America Elizabeth - Newark Airport Hotel Elizabeth
Extended Stayamerica Hotel Elizabeth
Extended Stay Elizabeth
Elizabeth Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Elizabeth - Newark Airport staff and other travellers.
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Questions? Get answers from Extended Stay America - Elizabeth - Newark Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Spend extra and still get a nice budget hotel!!!! STAY AWAY”
 of 5 bubbles sdoze1, 22 Oct 2016 | Read review
“Not near stairs or elevators”
 of 5 bubbles MDTJ, 20 Aug 2016 | Read review
“Choose a non-smoking room away from the elevators”
 of 5 bubbles 304yvetteb, 19 Jul 2016 | Read review
“anything on the1st or 2nd floor is best just in case the elevator breaks down”
 of 5 bubbles Jazzy4J, 30 Jun 2016 | Read review
“I had room 102 which was rather private at the end of the hall, and you could park right outside the room”
 of 5 bubbles Y5599LArichardd, 18 Apr 2016 | Read review
5 of 5