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Crowne Plaza Hotel Englewood

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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Crowne Plaza Hotel Englewood
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313 Reviews from our TripAdvisor Community

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Hong Kong, China
Reviewed 2 days ago NEW

Terrible front desk staff, who are very impolite to foreigners (esp. Asians) as they pretend they don't understand you and talk loudly back to you. Terrible esp. if you are Asians. You cannot even talk at night because hotel security will bang on your door to ask you to shut up. WILL NEVER STAY AT ANY CROWNE PLAZA HOTEL AGAIN.

Thank Jenhk1
Chichester England
Reviewed 26 February 2017 via mobile

Stayed for 1 night at the end of February 2017 whilst in the are for business. Check in was hassle free and staff very friendly. Room was fine, and the bed incredibly comfortable. The area hasn't got a great deal to offer, but a short cab ride away there are plenty of bars etc. Ate in the hotel bar, food...

Thank Perky33
About Hotel's Favourite Review
Porto Alegre, Rio Grande do Sul, Brazil
Reviewed 4 weeks ago

I've stayed at this hotel before and I had a good time, but not at this time. Currently the hotel is under renovation and I didn't know it. I booked through priceline and there was no warning about this in the website. Luckily they agreed to cancel with no charge for the remaining days I've booked. Not only is it...

Thank Marcia D
IHGService, Guest Relations Manager at Crowne Plaza Hotel Englewood, responded to this review

Dear Marcia D, Thanks for the time you invested in posting your review. I regret to know that your stay was not satisfactory due to the ongoing improvements made to the hotel during your stay. I thank you for your honest feedback and I want to assure you that it will be brought to the attention of management to ensure...

Dumont, NJ
Reviewed 12 April 2017

Three night stay while work is being done on our house. Stayed here about 10 years ago and boy, how this place has deteriorated. This is certainly not a Crowne Plaza by modern standards - it certainly was a decade ago. For those arriving soon, the hotel is undergoing construction/painting so the lobby is covered with tarps and screens. Also,...

Thank MTBDance
Miguel K, General Manager at Crowne Plaza Hotel Englewood, responded to this review

Dear MTBDance I apologize you found your stay dissatisfying. The tarp and construction are for the renovation of all public areas that should be completed in the next couple of weeks. We apologize for the noise issue, it’s the first time it has been brought to our attention. We appreciate you taking the time to give us your feedback, and...

Reviewed 21 March 2017 via mobile

If you are given a room near the elevator (-03 to -07), change rooms immediately as you get to hear the noise of the ice machine, vending machine, the elevator, and all the doors slamming. the staff are very nice and the rooms are clean, but the structure of this hotel is just kinda poor as it was so loud...

Thank tinyhouses
Miguel K, General Manager at Crowne Plaza Hotel Englewood, responded to this review

Dear Tiny houses Thank you for taking the time to give us your feedback, we are really sorry the noise level was disturbing. We will see if we can adjust the equipment to make it less noisy. I appreciate the positive feedback about our team and will relay the message. Thank you for your business. Miguel Kuan General Mnager

Reviewed 1 March 2017 via mobile

He's very nice lady that works at the front desk name Marlene is absolutely incredible she knows exactly what you need without even saying it and she really cares and all of the stop at the Crowne Plaza Hotel is exceptional and the hotel itself is beautiful the beds are clean the rooms are clean they have a pool and...

Thank Jet R
Miguel K, General Manager at Crowne Plaza Hotel Englewood, responded to this review

Dear Jet R My apologies for the delay in response, we thank you for taking the time to give us such great feedback on Marlene and the rest od our team. Thank you for your business and kind words, they really appreciated. Miguel Kuan General Manager

Long Island, NY
Reviewed 13 February 2017

Stayed only one night in February with my 16-year-old son. Room was fairly large (ours had two double beds) and was neat and clean. Bathroom was good size and very clean. We had a little bit of noise from the room above us, but all in all, did not disturb us too much as it quieted down as it got...

Thank DBOR12013
Chicago, Illinois
Reviewed 25 January 2017

We were looking for a great hotel outside of NYC and felt that we had found a jewel when we read the Crowne Plaza reviews. Upon first arrival the lobby was lovely and nicely decorated for the holidays and I will comment that all of the guest service workers we encountered on our stay were very helpful and friendly. We...

1Thank Stacki1990
Miguel K, General Manager at Crowne Plaza Hotel Englewood, responded to this review

Dear Stacki 1990 We appreciate you taking the time to give us your feedback, I am glad that you enjoyed the friendliness of our team, as well as the cleanliness of the facility. In regards to the coffee ,we have the free option in all our guest rooms. I apologize for the leak in the bathroom and the noise from...

Peru, Illinois
Reviewed 29 December 2016 via mobile

First of all for the price and it being a Crowne Plaza it wasn't very fancy. My sister walked in her "No Smoking" room and it smelled like smoke sooo bad. Then they moved her and her heat nor my heat worked properly. I specifically asked the maid "Not" to clean our room and had our sign up and she...

1Thank vballcoach12
Miguel K, General Manager at Crowne Plaza Hotel Englewood, responded to this review

Dear vballcoach12 Thank you for taking the time in giving us your feedback. Our apologies that your stay was dissatisfactory. We are a non-smoking hotel and monitor any guest smoke in the rooms closely; however I again apologize the room wasn’t up to par to your satisfaction. We will also address the issue of the room attendant knocking on your...

Clifton, New Jersey
Reviewed 8 December 2016 via mobile

The hotel was very modern, specially the entrance. The restaurant looked lovely. Also comfortable and an easy drive to the city ! . Keanah was very helpful!, and insightful of all the nearby activities. Through her customer service we felt very welcomed and well taken care of. After settling in, we decided to take a drive with Seymour to the...

Thank ziggc
Miguel K, General Manager at Crowne Plaza Hotel Englewood, responded to this review

Dear Ziggc Thank you for taking the time to give us your feedback. We are very appreciative that you recognized the hospitality of our team. We are looking into some upgrades to our pol area that we hope you get to experience when you visit us again. Thank you for your business. Miguel Kuan General Manager

93 photos of this hotel

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11/06/2017 12/06/2017
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  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
You ve just found Englewood s best kept secret! Located right off Route 4 and minutes from downtown Manhattan, the Crowne Plaza Englewood provides the perfect blend of comfort, convenience and service. Visit the many fine restaurants and shops of downtown Englewood. Take in a show at Bergen Performing Arts Center. Catch the game at Yankee Stadium, Citi Field or the Izod Center. Visiting New York City? New Jersey Transit bus transportation is only a few blocks away. Successful meetings start here! We are close to many corporations such as: Unilever, Samsung, LG Electronics, Staples, Cognizant and CareOne. Ready to relax after a big day? Settle into one of the spacious guest rooms at this first-class Englewood New Jersey hotel - with stylish furnishings and features that evoke the comforts of home. Unwind in our large heated swimming pool, or work out in our fully equipped exercise room. Planning a wedding or social event? Our on site catering staff is at your service, ready to create the perfect ambiance for every occasion. Experience unsurpassed elegance at this contemporary-style hotel in Northern New Jersey, where you'll find a variety of services. ... more   less 

Additional Information about Crowne Plaza Hotel Englewood

Address: 401 South Van Brunt St, Englewood, NJ 07631-4604
Region: United States > New Jersey > Englewood
Price Range: $176 - $286 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Englewood 3.5*
Number of rooms: 194
Reservation Options:
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Also Known As:
Crowne Plaza Englewood
Englewood Crowne Plaza
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Englewood staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't choose to stay here”
Jenhk1, 26 May 2017 | Read review
“Ask for a floor that have an ice maker.”
culebracook, 13 Jul 2016 | Read review
“Lower floor: less elevator wait; 3rd floor has laundry; 6th floor has ice machine.”
133charlesk, 29 Jun 2016 | Read review
“Ice machine on 8th and 9th floor.”
BlkLily, 26 Apr 2016 | Read review
“Hotel itself was nice and comfortable. If were not for the smell, it would have been a good hotel.”
ccrawf2, 25 Apr 2016 | Read review
5 of 5
US$124* /night
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