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Crowne Plaza Hotel Fairfield

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297 Reviews from our TripAdvisor Community

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Showing 279: English reviews
North Brunswick, New Jersey
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

The hotel looked great on- line. I was not happy when I got there. They show two large fireplaces and it was a cold evening a neither fireplace was lit. The place looked run down and old. The room was non-smoking but I could smell old cigarette smoke. The hotel was not cheap and there are too many places in... More 

1 Thank lovettevaughngayle
IHGService, Guest Relations Manager at Crowne Plaza Hotel Fairfield, responded to this review

Dear lovettevaughngayle, Thank you for taking the time to relay your comments regarding our property during your recent stay. We apologize you were not fully satisfied with your accommodations during your stay. We just want to assure you that our hotel is very proud of its level of service, cleanliness and quality of its product. We have taken note of... More 

Chicago, Illinois
Level Contributor
102 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 28 October 2016 via mobile

I am an IHG Platinum Ambassador and typically enjoy the Crown Plaza brand. Stayed at this location and was upgraded to the Presidential Suite. Yay, right. Not... Hotel lobby looks good. Room was a 1970's throwback. Outdated and worn furniture. TVs had limited channels and very few HD. Best part - shower was so clogged that I couldn't even shower... More 

1 Thank KMALS
cpff, Manager at Crowne Plaza Hotel Fairfield, responded to this review

Thank you for your candid review and for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. Our hotel underwent a $12.5 million dollar renovation in 2010 and we continue to make improvements to the property on a semi-annual basis. Just this past year alone... More 

Seattle, Washington
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 October 2016

We selected this hotel due to proximity to our friends home. We made a error, we should have stayed some where else. Room was very dirty and was smell of some kind. Lobby staff was good but helpless. Breakfast was ok, nothing special

2 Thank jedwards1966
IHGService, Guest Relations Manager at Crowne Plaza Hotel Fairfield, responded to this review

Dear jedwards1966, Thank you for taking the time to write a review about your stay with us. We would like to apologize for failing to meet your expectations regarding our breakfast options and the condition of the room you were given. Your feedback is troubling and will surely be looked into. Rest assured it will be reviewed and most certainly... More 

1 review
Reviewed 21 October 2016

Michelle and staff did an outstanding job for our party. Everyone raved about the food. The room was beautifully set up. From the first meeting about the event through the party, everything was top notch. Michelle was so helpful, and I greatly appreciated all of her time and efforts. I highly recommend their services.

Thank Andrea E
cpff, Manager at Crowne Plaza Hotel Fairfield, responded to this review

Thank you for taking the time to write this review of your recent experience at Crystal Falls Banquets, located within Crowne Plaza. We appreciate your recognition of our staff's dedication and hard work throughout the entire process of planning your event. It is our goal to provide exceptional service to both you and your guests and we are delighted to... More 

Acton, Massachusetts
Level Contributor
231 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 6 October 2016

We had a very nice stay recently at the Crowne Plaza. The roms are spacious, clean and quiet. The lounge is comfortable and accessible, and the restaurant, Chives,is quite good. If you are looking for a venue for a corporate or private function, this is the place for you.

Thank Jerry R
Fair Lawn, New Jersey
Level Contributor
58 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 23 September 2016

The meeting rooms can be "cozy" for a small gathering or expanded for a full-sized meeting! Excellent assistance from the Conference manager/catering manager and staff!! Even last-minute requirements (actually on the spot) were quickly and efficiently handled so our meeting could get on-the-way without a delay! This was a lecture meeting with dinner and two members of Staff served and... More 

Thank Travelexpert65
cpff, Manager at Crowne Plaza Hotel Fairfield, responded to this review

Thank you for sharing your experience at Crowne Plaza Fairfield with us! We are pleased to hear that the conference was a success! We take great pride in the level of service that we provide to our guests during our functions and we truly appreciate this recognition. We will be sure to share your comments with our Catering Manager and... More 

New York City, New York
Level Contributor
354 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 188 helpful votes
Reviewed 17 September 2016

If you are looking for a clean business hotel in this location this is a good choice. The rooms were clean, staff was helpful and food was good. Unless you want to walk across route 46 you pretty much have to drive everywhere other than Target and a gas mini-mart. They do have a van to drive you to local... More 

Thank Richard10024
cpff, Manager at Crowne Plaza Hotel Fairfield, responded to this review

Thank you for your review. Our staff works very hard to provide our guests with great service and a comfortable environment for which we take great pride in. We appreciate your recognition of our clean rooms, helpful staff and delicious food! Thank you for choosing Crowne Plaza Fairfield! More 

Rapid City, South Dakota
Level Contributor
16 reviews
11 hotel reviews
Reviewed 16 September 2016 via mobile

I stay at hotels half the year and my company usually puts us in Hilton properties. They put me and my coworker in this hotel and it was nice. The complementary breakfast for IHG rewards is really nice. It's better than most of the Hilton Hotels. It's kind of like a Hilton Garden Inn breakfast. It's a good hotel to... More 

Thank dakota2726
cpff, Manager at Crowne Plaza Hotel Fairfield, responded to this review

Thank you for taking the time to share your experience with us. We thank you for choosing Crowne Plaza Fairfield for your stay this time. We are excited to hear that you enjoyed staying at an IHG property and we look forward to welcoming you back so that we can continue to show you the benefits that our IHG hotels... More 

Troy, NY
Level Contributor
169 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 5 September 2016

Nothing stands out about this hotel but it certainly was convenient for guests who were attending a multi-day wedding at Westmount Country Club in nearby Woodland Hills. (In fact the grooms' parents paid for 40 rooms to accommodate their out-of-town guests.) The room was clean, although we had to request our room be serviced when we returned at 2:30 from... More 

Thank JudyTroy_NY
cpff, Manager at Crowne Plaza Hotel Fairfield, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. More 

Philadelphia, Pennsylvania
Level Contributor
130 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 2 September 2016

If you want a decent hotel room and don't care about the rest of the hotel or the surrounding atmosphere, this is the hotel for you. And the location, while sad and run down, is convenient to Rte. 80, Rte. 23, Rte. 287 and more. My room had plenty of space, great comfortable bedding, a chair and ottoman in the... More 

Thank Brian K
IHGService, Guest Relations Manager at Crowne Plaza Hotel Fairfield, responded to this review

Dear Brian K, Thank you for taking the time to review our property. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the room received and found the hotel location convenient to your needs. However, we regret to read for any discomfort the parking lot... More 

82 photos of this hotel

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Bathroom (4)
Room/Suite (18)
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Dining (3)
Other (24)

Management photos: Courtesy of the property manager

All Management Photos (30)
Hotel & Grounds (8)
Dining (9)
Pool/Beach Area (2)
Business Centre/Function Rooms (3)
Room/Suite (4)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The newly renovated Crowne Plaza Fairfield sets the standard for quality & convenience in northern New Jersey. Situated in the heart of Essex County s corporate community just bordering Morris County, the hotel boasts ease of access to I-80, NJ Turnpike, Garden State Pkwy, I-280, Rt. 46, just 30 miles from NYC, and 21 miles from Newark Int l Airport. With the easy access to New York City, Giants Stadium, the Meadowlands Sports Complex, Rutgers University, the Williowbrook Mall, and many upscale restaurants, our location is exceptional. This hotel is perfectly located for business & group travelers close to Bayer Healthcare, RICOH Corp., Covanta Energy, Konica Minolta, Cytec Industries, Chilton Memorial Hospital, and BAE Systems with complimentary shuttle service to the surrounding businesses. Our hotel features 204 renovated guestrooms & suites offering: The Crowne Plaza Sleep Advantage seven layers of comfort combined with special amenities provide a fabulous night s rest! Our rooms offer complimentary, wireless Internet, in-door pool, sauna, health club, restaurant, and lounge. In addition, we are known as The Place To Meet in New Jersey with 16,000 square feet of flexible meeting space. The most important day of your life should take place in our Grand Ballroom with its cascading waterfalls and marble dance floor. Whether your trip is business or leisure, rest assured that your stay at the Crowne Plaza Fairfield will be memorable. ... more   less 

Additional Information about Crowne Plaza Hotel Fairfield

Address: 690 Route 46 East, Fairfield, NJ 07004 (Formerly Prime Hotel & Suites)
Region: United States > New Jersey > Fairfield
Price Range: $189 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Fairfield 3.5*
Number of rooms: 204
Reservation Options:
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Also Known As:
Crowne Plaza Fairfield
Crowne Plaza Hotel Fairfield New Jersey
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Fairfield staff and other travellers.
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Questions? Get answers from Crowne Plaza Hotel Fairfield staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the 5th floor are quieter, but most rooms are just fine.”
 of 5 bubbles JerryR242, 6 Oct 2016 | Read review
“No tip...but the standard rooms are great!”
 of 5 bubbles CeriM113, 3 Aug 2016 | Read review
“Not much to view here.”
 of 5 bubbles deboraha956, 24 Jul 2016 | Read review
“435 is fantastic”
 of 5 bubbles mrgregg333, 8 Jun 2016 | Read review
“ask for rooms that do not have noisy compressors.”
 of 5 bubbles danielsH17BT, 27 May 2016 | Read review
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