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Crowne Plaza Hotel Fairfield

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Crowne Plaza Hotel Fairfield
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309 Reviews from our TripAdvisor Community

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Showing 289: English reviews
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Columbia, South Carolina
Reviewed 4 days ago NEW

Was here for a wedding a few weeks ago - the worst experience I've had at any hotel particularly for a wedding. From start to finish, there were issues and the staff was extremely rude to me, my husband, and my parents. I requested an early check-in, called to confirm 3 separate times - and was not only denied, but...

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Helpful?
Thank Eliza A
New York City, New York
Reviewed 5 days ago NEW

We used the Crowne Plaza Fairfield as the sole hotel for our guests throughout our wedding weekend. This was one of the easiest and best decisions we made. Cassandra is the best Guest Services Manager I've ever worked with at a hotel. She went above and beyond in every way - employing creative, informed solutions and flexibility to meet every...

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Thank Oz N
Pittsburgh, Pennsylvania
Reviewed 2 weeks ago via mobile

Stayed at this location while on business. Conveniently within walking distance of a target store. The hotel staff was extremely friendly and courteous. The room was clean but could use updated with modern furniture. The lobby is inviting and the in hotel restaurant is clean. The breakfast buffet was well worth the extra $1.00. The gym is modernized but the...

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Thank William S
new york
Reviewed 13 March 2017 via mobile

The staff and the hotel are amazing. We held our daughters Communion in the large ballroom. It us breathtaking. I highly recommend this hotel to anyone. Their beds are very comfortable and we slept without a problem.

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Thank jonellyn
cpff, Manager at Crowne Plaza Hotel Fairfield, responded to this review

Thank you so much for your review of our hotel and congratulations on your daughter's Communion. We are thrilled that you loved Crystal Falls Ballroom and we hope that everyone enjoyed the celebration. Our staff takes great pride in providing exceptional service to our guests and we appreciate your recognition of their hard work. We thank you for choosing Crystal...

Montreal, Canada
Reviewed 11 March 2017 via mobile

The staff at the hotel are good ...but the air conditioning sounds like a freight train when it comes on...only way to get some sleep is to turn off the A/C. If you watch the TV you will have to turn up the volume. It is a hotel wide problem and for the price go somewhere else!

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Thank Edward T
cpff, Manager at Crowne Plaza Hotel Fairfield, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again.

St. Paul's Bay, Malta
Reviewed 3 March 2017

Great hotel, with good communical facilities and rooms, much better than the usual rubbish that Crowne Plaza offer in USA! Location is a little tricky to access for a non-US driver as getting to the correct side of the highway is challenging, but worth the effort to arrive. Good bar and restaurant.

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Thank RobDee1432
cpff, Manager at Crowne Plaza Hotel Fairfield, responded to this review

Thank you for taking the time to write this review. We are happy to hear your stay with us was pleasant, despite the trouble you may have experienced with "Jersey's jug-handles." We look forward to welcoming you back during your next visit to New Jersey!

Reviewed 9 February 2017

I was there for a conference and beg to differ with ScottnDana. The service was awesome. The Hotel was clean. The real problem was the conference manager Not at the Hotel but the one that is supposed to organize the conference was nowhere to be found most of the time I was there. The employees did there best but were...

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Thank Stephen S
Billings, Montana
Reviewed 7 February 2017

This hotel is very outdated and is in need of some updating. Stayed here for a conference and not one staff person was friendly and we were appalled with the manager who ran the conference area. I saw him repeatedly scolding the staff in front of conference attendees. Very poorly run and no attention to detail (needed additional chairs in...

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Thank ScottnDana
cpff, Manager at Crowne Plaza Hotel Fairfield, responded to this review

Thank you for your candid review and for sharing your feedback with us. We apologize that the hotel's decor was not to your liking despite having spent $12.5 millions dollars renovating the property just 7 years ago. During this week long conference, our staff worked very hard to provide superior service to all attendees each day. On many of the...

Middletown, Delaware
Reviewed 1 February 2017 via mobile

The hotel is easily accessible to a local mall, restaurants and gas stations. It's quiet. The hotel is modern with a contemporary style. The staff are friendly and very helpful. Warm baked treats are available for free by the front desk. The food in the restaurant is tasty. There is free shuttle that is available. Free parking. The price of...

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Thank Tajavien
cpff, Manager at Crowne Plaza Hotel Fairfield, responded to this review

Thank you so much for your review of our hotel. We are happy to hear you enjoyed your stay with us and that you got a chance to enjoy many of our hotel's amenities while you were here.  Next time you visit us, be sure to try one of our dinner specials! We thank you for your feedback and look forward...

VT
Reviewed 20 January 2017

Hotel staff is not overly friendly, however the inhouse restaurant is good. Beds are comfortable and rooms are clean. Good location and easy to access. Good business hotel if you are in the area. Noise may be a bit high due to proximity to the road, but overall a good stay.

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Thank QCcutie

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The newly renovated Crowne Plaza Fairfield sets the standard for quality & convenience in northern New Jersey. Situated in the heart of Essex County s corporate community just bordering Morris County, the hotel boasts ease of access to I-80, NJ Turnpike, Garden State Pkwy, I-280, Rt. 46, just 30 miles from NYC, and 21 miles from Newark Int l Airport. With the easy access to New York City, Giants Stadium, the Meadowlands Sports Complex, Rutgers University, the Williowbrook Mall, and many upscale restaurants, our location is exceptional. This hotel is perfectly located for business & group travelers close to Bayer Healthcare, RICOH Corp., Covanta Energy, Konica Minolta, Cytec Industries, Chilton Memorial Hospital, and BAE Systems with complimentary shuttle service to the surrounding businesses. Our hotel features 204 renovated guestrooms & suites offering: The Crowne Plaza Sleep Advantage seven layers of comfort combined with special amenities provide a fabulous night s rest! Our rooms offer complimentary, wireless Internet, in-door pool, sauna, health club, restaurant, and lounge. In addition, we are known as The Place To Meet in New Jersey with 16,000 square feet of flexible meeting space. The most important day of your life should take place in our Grand Ballroom with its cascading waterfalls and marble dance floor. Whether your trip is business or leisure, rest assured that your stay at the Crowne Plaza Fairfield will be memorable. ... more   less 

Additional Information about Crowne Plaza Hotel Fairfield

Address: 690 Route 46 East, Fairfield, NJ 07004 (Formerly Prime Hotel & Suites)
Region: United States > New Jersey > Fairfield
Price Range: $188 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Fairfield 3.5*
Number of rooms: 204
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Also Known As:
Crowne Plaza Fairfield
Crowne Plaza Hotel Fairfield New Jersey
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Fairfield staff and other travellers.
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Questions? Get answers from Crowne Plaza Hotel Fairfield staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Presidential Suite was huge and great. All rooms were clean. For nominal additional cost, the Junior Suite is an excellent value.”
joshuaa512, 20 Apr 2017 | Read review
“Away from Ice Machines”
, 9 Feb 2017 | Read review
“Rooms on the 5th floor are quieter, but most rooms are just fine.”
JerryR242, 6 Oct 2016 | Read review
“No tip...but the standard rooms are great!”
CeriM113, 3 Aug 2016 | Read review
“Not much to view here.”
deboraha956, 24 Jul 2016 | Read review
5 of 5