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4.5
#1 of 2 hotels in Hoboken
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W Hoboken offers a vibrant waterfront location in Manhattan. Situated in the heart of Mile Square City, our Manhattan, NJ, the hotel provides easy access to entertainment, dining, and attractions like the Statue of Liberty, Liberty State Park, and the Meadowlands. Settle into beautifully designed rooms and suites, many with NYC views, that feature Nespresso machines, 350-thread-count sheets, and state-of-the-art entertainment systems. Other hotel amenities include a fully-equipped fitness center with views of the Hudson River and Manhattan skyline, an on-site restaurant and bar, and flexible event space.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
This hotel is just what my husband and I have been needing. I surprised him with a weekend in Hoboken since we moved out of the area and he's been wanting to go back and visit. We went w/ our 8 month old baby and our pup. It is surely amazing service!! I was worried about the room I booked as I didn't think it would be big enough for all of us, and Emily at the front desk took her time to help me with the upgrade (King room w/ a view to the city) as well as let me know if it's not to our liking we can always get help moving back to another room. It was the perfect size with beautiful views to the city skyline. We had a crib sent up to the room and the bellhops were servicable. We ordered room service that evening and the food was delicious!! Loved the bathrobes and slippers in room as well. Did not touch the mini bar as the prices were a bit high, but everything you need is within walking distance of hotel, restaurants, supermarkets and liquor stores. Saturday night was a bit loud, but we were warned about there being an event. We were told it wouldnt go past 11 pm and it did not. It was more so the base and sounds of DJ speaking that could be heard, however, we brought our sound machine for baby and it did not disrupt her sleep. Can't say it was a relaxing stay as our little one keeps us busy :) But it was a nice time away and we were able to show her where mommy and daddy's love story began!! Loved the W and will be going back for sure!!
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Date of stay: January 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TeamMarriott, General Manager at W Hoboken
Responded Jan 13, 2020
Hello catrod82, Thank you for the magnetic review and for choosing W Hoboken for your birthday weekend! It is a pleasure knowing from your acknowledgment that our devotion to service and passion about creating a welcoming, authentic, and personalized atmosphere will bring you back to us. We are thrilled to know that we met your expectations with our gorgeously designed accommodations, city views, fantastic location, modern dining delights, and that we provided a sweet retreat for your little one and your furry loved one. We appreciate your feedback, and we can't wait to have you all back soon! Best Regards, Joanna Sanchez General Manager
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NYC is a fantastic place to visit - be it business or pleasure. Staying at the W Hoboken was a nice alternative to staying in Midtown and just as convenient. The PATH is walking distance from the hotel and there were plenty of taxis and ride share alternatives available. If you drive there is a $40 a day parking fee, which is pretty much the same for this type of trip. The Halifax restaurant in the hotel offers a great view of the Manhattan skyline. The staff is young and eager to help. If you request a partial river view I would suggest requesting a floor above the third floor. I would stay here again.
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Date of stay: January 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TeamMarriott, General Manager at W Hoboken
Responded Jan 16, 2020
Hello Fenway6, Thank you for choosing W Hoboken for your stay! We love that our fantastic location was convenient for you. Nestled on the Hudson River in our city's lively downtown area, we place our guests moments from dynamic dining, killer nightlife, and one-of-a-kind cultural activities. We believe we have the best of the best, and we appreciate your kind remarks. We relish that you will come again and look forward to seeing you soon! Best Regards, Joanna Sanchez General Manager
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I had THE best time at the W Hoboken this past weekend! I took my boyfriend to celebrate his birthday and everything from the service to the room was absolutely incredible!
Special acknowledgment to Gerrell for ensuring that we had an amazing stay. Since I was already a Marriott member, we received a room upgrade with a view of the Empire State building and we received complimentary drink vouchers. Will definitely be returning!
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TeamMarriott, General Manager at W Hoboken
Responded Jan 14, 2020
Hello Hafiza_B19, We are thrilled with your generous review, and we thank you for letting us be a part of your boyfriend's birthday here at W Hoboken! We are delighted you had a memorable experience from beginning to end and that you enjoyed your urban accommodations as well as our Talents dedication to supreme and limitless service. We appreciate you calling out Gerrell for his devotion to service; we will share your kind words and thank him personally. Thank you once more for being a valued Marriott Bonvoy member, and we are already looking forward to your next visit. Best Regards, Joanna Sanchez General Manager
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I've stayed here before and was expecting a beautiful room especially at the price point I paid. What an absolute disappointment. I reserved a "spectacular" room which is top tier room guaranteeing a spectacular view and a higher floor. This was for a 50th celebration and I advised them ahead of time. I was so disappointed when I walked into our 11th floor room with an up close and personal (you can see what's on their dinner table) view of the living spaces in the apartments next door. The view of the skyline was a partial view which wasn't what I thought I was paying $320 for. And there's no point in having a "view" of the Manhattan skyline when I have to keep my drapes closed so the people in the apartments next door aren't looking in at us. It's a pandemic, it's not like the hotel is booked out. Put people in your best rooms for their price point. The carpet was dingy and sanitize practices in the room were questionable. I also considered the Sheraton Lincoln Harbor which was a fraction of the price and I could have gotten an upgraded room for the price I paid at the W. I wish we had reserved there. Parking here is also a joke. You either pay for 10 hours or you jump to 24 hours. There's nothing in between so if you check in at 4 and leave as early as 8 am, you still have to pay for $35. for 24 hours. Absolute WASTE of money! Don't get caught up in the hype that it's the W so it'll be 5 star. It's not. Go somewhere else.
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Date of stay: August 2020
Value
Location
Service
Room Tip:Go somewhere else.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Over the course of our visit, we continually received hostile treatment by staff and the front desk. We had a few things delivered, and each time, the front desk refused to have anybody bring it up to us (just dropping it off at our closed door, completely socially distanced.) This was *after* we spoke to someone else at the front desk that said they would be happy to drop it off to our door, and would have W security escort our delivery person to our room. After some time, nobody came up and we called to check in and the front desk person flipped. They continually said “nobody was available to drop it off to us” and fought with us tooth and nail on the phone. Literally, argued. One person even hung up on us. This was after we communicated to them several times that we would not be opening the door, because contrary to how they were treating us, we actually do care about the health and safety of the staff. It made for an extremely stressful visit. We really don’t appreciate the staff acting as if we are putting them at risk or asking for something insane. We spent over $200 for one night. On top of it, the room was clearly falling apart- chipped nightstands, dusty curtains. Pretty gross. Save your money and go to the Holiday Inn.
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Joanna Sanchez, General Manager at W Hoboken
Responded Jul 29, 2020
Hello Mtek25, Thank you for taking the time to share feedback on your recent experience. It is disheartening to read about the difficulties you endured with your room and the poor service you received from our Talent. We aim to provide every guest with a memorable experience and regrettably, we fell short during your stay. Your experience does not represent the high standards that we hold ourselves to; hence, your concerns have been shared with our Talent to ensure no other guests encounter these kinds of issues. Thank you for sharing the details of your stay because it helps us to improve our guest experience. We appreciate your patronage and hope you will consider staying with us again when your travels bring you to this area. Stay safe, Joanna Sanchez General Manager W Hoboken
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W, I expected better. My husband and I were excited to spend a night here this past weekend after checking out photos online. Front desk staff were friendly so no issues there. They also had an on-site restaurant, Halifax, which we did not patronize so can't comment on that. However, the rest of our stay left much to be desired.
For starters, with seasonally cold weather, one could not control the temperature in their room. To me, this was totally unacceptable. Who wants to constantly call the front desk to have them reach their "remote engineer' to adjust the temperature? I've stayed in 2-star hotels where I was able to control the temp in my room. I'm assuming they are trying to cut costs, but wouldn't it make more sense to shut down thermostats in rooms not in service, in order to allow everyone else to self-adjust?
Secondly our room did not have a vanity, refrigerator, or water. We were parched by the end of the day and could not get water nor was there a vending machine on the floor as we were willing to buy it. The makeup mirror in the bathroom was loose and would not stay up. There was only hand soap next to the bathroom sink where we've come to also expect a bar in the shower in addition to shower gel. Lastly, the walls are paper thin as someone was having a party at 11pm with loud hip hop music and we could hear everything. And to think I was upgraded to the "Fabulous" room where the view was obstructed by curtains we had to secure with a towel. I'm still trying to figure out what was so fabulous about our stay. Never again!
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Date of stay: January 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Guest Services / Front Office at W Hoboken
Responded Jan 31, 2021
Hello diva626, Thank you for taking time out of your day to shine a light on your visit with us. We are sorry for not meeting your expectations with your in-room amenities. We also apologize for the difficulties with the temperature control system and makeup mirror, and we regret the inconvenience it caused. This has been addressed, and we are very grateful for your patience. It is also disappointing to read about the noise problems you experienced. Our Welcome Desk is available 24/7, and we are always ready and willing to help make you as comfortable as possible. On a positive note, we are glad you liked our Welcome Agents. We are always looking for ways to continuously improve, and we appreciate the feedback. We hope you and your husband will stay with us again and give us a second chance to make a better impression. Best Regards, Joanna Sanchez General Manager
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This property seems like it would be an average W during normal times, but they have made unusually draconian cuts during Covid that reduce it to a very overpriced Fairfield Inn (Marriott's most basic chain). Service and amenities are minimal; no parking, no luggage assistance, no food or drink of any kind in the hotel in the morning until after 10am, including no way to get coffee or tea, and no room service. The parking situation is particularly bad; street parking is difficult and the one garage across the street is both expensive ($20-35 each time you go in and out) and often full. Most of the time there is a 15 minute wait to park, and half of the garage has 2" of water on the floor so you need to wear your boots.
I would not stay here again under any circumstances until some of these services are restored. I stayed in a Courtyard (another Marriott chain) 2 weeks ago and they had much, much better amenities than this W, including food, coffee, parking, etc.
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Date of stay: August 2020
Cleanliness
Service
Sleep Quality
Room Tip:Stay on a high floor because there is a lot of street noise (parties, etc.) at night.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Joanna Sanchez, General Manager at W Hoboken
Responded Aug 8, 2020
Hello MikeBOS, We welcome reviews that help us shine a light on the guest experience and we appreciate you taking the time to leave your comments. It sounds like we were not able to meet your expectations with our current service offerings. We would love for you to reach out to us the next time you are in the area and allow us another opportunity to show you that we are constantly striving to improve and able to provide the level of service and amenities that our guests expect a W. Thank you once more for your valuable feedback. Regards, Joanna Sanchez General Manager
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My husband and I are having an amazing night away at the W. The services has been top notch. Every detail and request has been tended to, from our online requests to onsite support with a room upgrade and a minor issue in our room. The view is unreal. Exactly what we needed during our staycation
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Date of stay: December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Agency / Consultant at W Hoboken
Responded Dec 29, 2020
Hello laurievalan, Thank you for choosing W Hoboken for your staycation, and we are glad you and your husband are having a great time with us. Our vibrant city retreat, situated in the heart of downtown, offers travelers beautiful views of the Manhattan skyline all while experiencing outstanding service with a stellar location. Our Talent has an appetite to serve and connect with our guests, and they always enjoy hearing that they are making a difference. We will share your kind words with them and thank them personally for the work that they are doing. We appreciate your fantastic feedback. Please enjoy the rest of your stay. Best Regards, Joanna Sanchez General Manager
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I booked a room for the night of April 30th that promised a "Spectacular view of the Manhattan skyline" at a rate of $543. Unfortunately, the view from the window on the 3rd floor, while it included a view of the Hudson river and Manhattan, also included a view of a pile of cigarette butts, various trash, and a plastic bottle of what looked very much like urine on the area of the lower roof that extended directly outside my window.
I had been promised an electronic key at the check-in time of 3:00 pm. That never came. I did get a notification on the Bonvoy app that the room was ready around 5:30 pm, but then had to wait in line to get my actual key on check-in (they did give me an electronic key on check-in as well so it was clear it was just an oversight and not a technical issue that prevented them from sending it earlier as they promised). After this, I was not interested in going back to the front desk to complain. This does raise an issue that others have commented on, however, and that's security. Why are people directly outside the windows of the rooms that they are renting and creating a small trash heap. As a result, I made sure to keep the window and curtain closed. So much for the "Spectacular" view that was promised.
I had mentioned this to the W when they sent an email asking for feedback, but I haven't heard anything back from them. So, overall, I got the feeling that this hotel was not particularly interested in treating their customers with respect or delivering what was paid for.
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Date of stay: April 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Guest Services / Front Office at W Hoboken
Responded May 4, 2022
Hello Thos J, Thank you for sharing your thoughts about your stay with us. We sincerely apologize for not meeting your expectations with the view from your room and for the inconvenience you encountered at the time of your check-in. We are known for our outstanding service and attention to detail, and we are sorry this was not your experience. We have reviewed your comments with our Talent to prevent these issues from repeating. We appreciate your business and hope you will give us another occasion to provide the amplified experience for which we are known. Best Regards, Joanna Sanchez General Manager
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Stayed for 3 nights. It was fantastic from start to end. On arrival we were greeted by Gerrell who was most helpful during our stay. The room with its magnificent views of manhattan was modern, very clean with a comfy sofa to admire the view. Breakfast was tasty and enjoyable also with the views over the river. The hotel is a short walk to station and then 15 min train into the city so very well located. Hoboken town was lovely too and would definitely return again. We were also helped on the front desk by Lucia.
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TeamMarriott, General Manager at W Hoboken
Responded Mar 9, 2020
Hello danij697, Thank you for the 5-star rating! We love that you had an unforgettable stay at W Hoboken. It brings us immense joy to know you could discover the perfect slumber and elevate your senses amid calming shades of blue and stunning views in our spacious Hoboken accommodations and enjoy our distinctive breakfast along with our fantastic location. Our Talent's highest priority is making every guest comfortable by helping them feel right at home, and we appreciate you calling out Gerrell and Lucia for their service excellence. We look forward to welcoming you back soon for another 5-star stay! Best Regards, Joanna Sanchez General Manager
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San Francisco, California65 contributions34 helpful votes
Probably the best bet is to go into NYC & taking the Path to Hoboken. You can easily walk from the Path station to the W or catch an Uber, it won't be expensive. Another option is taking the ferry from Manhattan to Hoboken, where the dock is near the Sheraton Hotel, about 1.5 miles from the W.
There are more places to choose from in the Hoboken area.
PRICE RANGE
C$494 - C$805 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
w hoboken hotel hoboken, w hotels hoboken, w hotel hoboken
LOCATION
United StatesNew JerseyHoboken
NUMBER OF ROOMS
223
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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