DoubleTree by Hilton Hotel & Suites Jersey City
DoubleTree by Hilton Hotel & Suites Jersey City
455 Washington Boulevard, Jersey City, NJ 07310
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Avg. C$342 /night, 3/20 - 3/21
C$657
per night
C$465
per night
C$273
per night
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About
#2 of 17 hotels in Jersey City
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
DoubleTree by Hilton Hotel & Suites Jersey City is located in the Jersey City Financial District across the Hudson River from Lower Manhattan. The hotel is 10 minutes from New York City, Midtown Manhattan and Lower Manhattan, and 20 minutes from Newark Airport (EWR). Located near Hoboken, Weehawken, Newark and Lower Manhattan, NY. The DoubleTree by Hilton Hotel & Suites Jersey City is the ideal location for your visit to Jersey City or an alternate stay to New York City. Situated just two blocks from the Pavonia/Newport PATH train station with easy access to Christopher Street in Greenwich Village, TriBeCa, Chinatown and SoHo in NYC. Take the PATH Train via Exchange Place one stop to the World Trade Center with easy access to New York Financial District and Wall Street. Locally, Newport Centre Mall is walking distance from our Jersey City hotel, with all of the major stores and boutiques.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Walking tours
Kids stay free
Children Activities (Kid / Family Friendly)
Paid private parking on-site
Wifi
Paid wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
Shops
24-hour front desk
Express check-in / check-out
Dry cleaning
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Room service
Safe
Seating area
Separate living room
Sofa
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
Mid-range
Languages Spoken
English, French, Spanish
Location
455 Washington Boulevard, Jersey City, NJ 07310
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 72 out of 100
72
Newark Liberty Intl Airport
12.2 km•
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Teterboro Airport
14.2 km•
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Rental Cars
67 Restaurants
within 0.5 kilometers
Reviews
Traveller rating
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Detailed Reviews
We stayed here for 4 nights as a family of 4. Overall our stay was not too bad but as soon as we got there we were told due to flight cancellations of previous guests that our room was not ready. We waited for nearly 1 hour to check in, it was getting late into the evening and it was rather annoying after a long 7 hour flight and young children. They gave us a voucher for $30 free appetisers which I said we don’t want and could we exchange for some bottled water etc and they agreed. Room was eventually ready and was quite big. The beds are really small though so it was a squeeze. The sofa bed is not comfortable and make a horrible noise. We needed to ask for more towels as there were only 3! Couldn’t get more little milks for the room and couldn’t buy any in the limited food store at the hotel. It’s in a good location for PATH train.
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Date of stay: April 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Owner at DoubleTree by Hilton Hotel & Suites Jersey City
Responded Apr 3, 2024
Dear Laura, Although we're glad that you had an overall pleasant stay, we are disappointed to hear that we fell short of your expectations in some areas. We strive to provide only the best service for our guests, and we want to apologize for any inconvenience you experienced. Rest assured, your feedback is greatly valued, and we will relay your concerns to our team as we continue to improve the experiences we provide for our guests. We hope you'll consider giving us another chance to dazzle you and the whole family with an exceptional stay in the future. Sincerely, Austin Pruett, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
Hotel is a great place to stay in Jersey City, clean Spacious rooms, great service, Jessa at front desk was wonderful, 5 min walk to path trains into manhattan in less than 10 min, or you can take the ferry, large mall 2 blocks away and grocery store 5 min walk, lots of dining and shopping nearby, However have stayed here many times and was disappointed by the breakfast offering, it was a not as it was, no music, just a dead zone, no salmon, no cooked to order omelette the staff doesn't seat or greet you just a 34.00 seat yourself and sign when you leave, completely self-serve, way over priced for the offerings provided. Other than that it was a great stay. parking 32.00 a day safe attached garage.
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Date of stay: July 2023
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I didn't get to pick this hotel, it was where I had to stay for a wedding. But it wasn't bad. The rooms are decent sized and clean. My main complaint was the charging for everything. We arrived at 2:30 pm (official check in is 4pm) and were told that "while we have a room ready, you can't access it unless you pay a $25 early fee." What? Talk about not being hospitable. It's like they want you to have a chip on your shoulder the minute you arrive, instead of feeling welcomed into the home you'll be staying at for the next number of nights. Who charges for checking in as "early" as 2:30pm? I couldn't believe it. And though I am a Hilton Rewards member, I still had to pay $10 for water and $5 for a teeny tiny bag of potato chips from the front-desk store. They just seemed to charge excessively for everything, making you feel not so much a guest, as a customer they could exploit for the duration of your stay.
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Date of stay: November 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
From the time my family checked in on Tuesday until we checked out Saturday, we had no wifi in the room. The first day the person at the desk told me the hotel itself was having problems overall. The next morning when we still couldn’t get on I was told by a different person all the wifi in the building was fine and to contact support. My daughter spent over half an hour on the phone and nothing was resolved. I walked down to the front desk and was told to try connecting in the lobby and maybe the connection would continue in my room (it did not). He also said he would let the manager know and she could call support as well. On the third day I received a check-in text from the desk asking how things are and I repeated that we still had no wifi. No response. My daughter called support again and spent another half hour on the phone with no result. The next day I had a text conversation with the front desk. He claimed he went to our floor and checked empty rooms on either side of us and it worked fine. (That may be true, but I am dubious.) He then offered to show me on his phone that the wifi worked. I complained and asked what good that would do us if his phone worked. He finally apologized and offered to comp the expensive $27+tax daily parking fee for our week. Upon arriving home I found we had been billed by the hotel even though we had prepaid through a third party. I called the hotel, who told me to email the manager and gave me her email address. After emailing on Monday I had heard nothing by Friday, so I called her and she said it was in process of being refunded. When it finally was the next week, it was for almost $40 less than what we had originally been billed. In looking at the invoice I see they had neglected to comp us for one day of parking. I replied by email explaining this and including screenshots from my text conversation where this was agreed upon. No answer. After two weeks I emailed again, including screenshots of the texts, invoices, etc., and got no response. This is not an inexpensive hotel and to be treated in such a shoddy fashion is unacceptable to me. Not to mention lack of wifi could be a serious problem for anybody trying to keep in touch with the office, as well as infuriating for teenagers staying in a room for vacation. Can’t recommend this hotel.
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Date of stay: May 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Owner at DoubleTree by Hilton Hotel & Suites Jersey City
Responded Jun 26, 2024
Dear Shannon, While we always appreciate guest feedback, we are sorry you had a disappointing visit. I am truly sorry for the issues that you experienced with our WiFi . This is not typical for our guests, and we apologize for the issues and inconveniences you encountered. We will be sure to review each of your comments with our staff to ensure other guests do not have similar experiences. It is our hope you will reach out to us one more time, so we can review your stay further. We look forward to hearing from you and regaining your confidence in our offerings. Sincerely, Austin Pruett, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed 3 nights with my wife and 8 year old boy.
So the usual debate, do you pay a much higher price to stay in Manhattan or do you save the money on the hotel and stay at Jersey side?
We decided on the latter as it was the holidays and we were planning to drive into Manhattan. (as it was near Christmas/weekend) we manage to find free parking on the streets sometimes...
Room itself was sufficient and had a good view of Manhattan. The roads are always busy in and out of Manhattan so do take note.
Overall a good stay.
Hotel Room: 4 Stars (Overall a comfortable room)
Room View: 3 Stars (Good view of a building & Manhattan)
Service of Staff: 3 Stars (Standard service, self help with luggage)
Lounges/Restaurants: 3 Stars (Average breakfast)
Room Service: NA
Location: 4 Stars (Relatively quick drive to Manhattan)
So the usual debate, do you pay a much higher price to stay in Manhattan or do you save the money on the hotel and stay at Jersey side?
We decided on the latter as it was the holidays and we were planning to drive into Manhattan. (as it was near Christmas/weekend) we manage to find free parking on the streets sometimes...
Room itself was sufficient and had a good view of Manhattan. The roads are always busy in and out of Manhattan so do take note.
Overall a good stay.
Hotel Room: 4 Stars (Overall a comfortable room)
Room View: 3 Stars (Good view of a building & Manhattan)
Service of Staff: 3 Stars (Standard service, self help with luggage)
Lounges/Restaurants: 3 Stars (Average breakfast)
Room Service: NA
Location: 4 Stars (Relatively quick drive to Manhattan)
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Date of stay: December 2023Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Owner at DoubleTree by Hilton Hotel & Suites Jersey City
Responded Jul 1, 2024
Thank you for sharing your experience at DoubleTree by Hilton Hotel & Suites Jersey City. We're glad to hear that you found your room comfortable with a good view of Manhattan and that our location was convenient for your visits to the city. Your feedback is appreciated on our services and amenities. We hope to welcome you back for another enjoyable stay in the future. Sincerely, Austin Pruett, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed for 4 nights in early Feb - family of 2ad and 3 kids. Opted to stay here as we could get a corner suite which had two rooms, sleeping 6 with city view for 1k - allowing us to have more space in our accommodation and balance with cost of ubers in and out of city (although the PATH train service is super close by and super easy to navigate).
Accommodation was spacious, spotless and the Hilton Honours app and feature to chat with hotel lobby personnel directly was excellent. Staff were super friendly and helpful.
Easy to walk to nearby Newport mall with some food and shopping options and 5 minutes from direct commute train to NY. Would recommend and would return.
Accommodation was spacious, spotless and the Hilton Honours app and feature to chat with hotel lobby personnel directly was excellent. Staff were super friendly and helpful.
Easy to walk to nearby Newport mall with some food and shopping options and 5 minutes from direct commute train to NY. Would recommend and would return.
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel is amazing! If you are visiting NYC with a family, it's hard to find a room big enough in the city, and parking is expensive. This hotel is new, and the rooms are clean, comfortable, and quiet. They have comfortable beds and sofa beds (yes, really) with the option of getting a rollaway bed. The staff is very helpful with things like teaching you how to navigate the subway system with Apple Maps. (This is very handy!) The only complaint we had is that instead of a continental breakfast, they are doing a la cart breakfast items for sale. You get a $12/pp credit for up to two people per room per day. But the breakfast offerings are very slim and overpriced. You do have to pay $27/day to park, but this is half of what you'd pay in the city. We were impressed with Jersey City too. There is a great view of the city across the water, and it is a well-kept and well-landscaped area. There are a lot of restaurants near the hotel, and the subway is just a couple blocks away. It's a breath of fresh air after spending a full day in NYC.
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Date of stay: August 2021
Value
Location
Service
Room Tip:Â The higher floors have a better view of the city across the water.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We have been traveling a lot during the college search for my eldest daughter. To save some money and have our vehicle, we have driven the last two times to visit universities in NYC. I don’t trust myself to drive in the city yet, so we stayed at the Double Tree by Hilton Hotel & Suites in Jersey City. It is the perfect location - easy to navigate, quiet, less expensive, and only about a 7 minute walk to the Newport PATH. The rooms are spacious, and as Hilton Diamond Members, they take extra care of us with upgraded rooms overlooking the Hudson at the City and comped parking. We found this hotel a year ago, just stayed a second time and we will continue to come back. We want to thank Betsy at the Front Desk who went above and beyond to make sure this stay was extra special.
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Date of stay: February 2025Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at DoubleTree by Hilton Hotel & Suites Jersey City
Responded 2 weeks ago
Thank you for your kind feedback and for being a valued Diamond member. We are thrilled that you enjoyed our spacious accommodations, affordable rates, breathtaking views, and Betsy's exceptional service! She truly is a valuable asset to our team, and we can't wait to share your wonderful comments with her. We're also so glad that our prime location was a perfect fit for your needs. It was a pleasure having you and your family stay with us, and we sincerely hope to welcome you back to DoubleTree by Hilton Hotel & Suites Jersey City soon! Sincerely, Austin Pruett, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I came here with my kids for a family trip
We booked four weeks ago but we arrived around 6 pm and our room was not ready we waited until 8 pm we asked them if our room was ready but still not ready my kids were really tired the weather is 98 degrees I am really disappointed I will never back this hotel again. I do not recommend this hotel to anyone.
We booked four weeks ago but we arrived around 6 pm and our room was not ready we waited until 8 pm we asked them if our room was ready but still not ready my kids were really tired the weather is 98 degrees I am really disappointed I will never back this hotel again. I do not recommend this hotel to anyone.
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Date of stay: July 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Owner at DoubleTree by Hilton Hotel & Suites Jersey City
Responded Jul 20, 2024
Thank you for your review. We sincerely regret to learn of your experience. Please accept our apologies for the wait you encountered upon checking in. This is not the norm for our hotel, and we'll be sure to share your comments with our team to determine ways of preventing an instance such as this from occurring in the future. It was a pleasure having you here, and we hope you will give us another chance to change your perceptions down the line. Sincerely, Austin Pruett, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Small bed, sofa bed for terrible children, we asked to change rooms and we were forced to sleep in a small room to avoid the sofa beds. The bed in the first room was a queen size and when we moved, we specified we wanted the same size bed. As a result, we had to sleep on two small double beds (two parents and two children).
Nevertheless the place is nice and pleasant, the restaurant is correct and the location too. However, it is difficult to get in because there are several access points…
Nevertheless the place is nice and pleasant, the restaurant is correct and the location too. However, it is difficult to get in because there are several access points…
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Date of stay: December 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a for brought in for my nephew who is 25 and 5’9”
Yes, depending on what you can pay - you can use Uber/Lyft or public transport options.
Hi - Yes, we can hold luggage for you if you arrive early and want to start your day before checking-in.
Hi - thank you for your question. Both our Breakfast and Dinner menus offer a few Gluten Free options (i.e. Scrambled or Egg White Bowl, Fruit & Berry Platter, Veggie Omelet are a few from Breakfast currently and Cast Iron Chicken Breast, Grilled Atlantic Salmon, NY Strip Steak, and a couple salads for Dinner options currently). We hope to have you as our guest soon. (12/2022)
Yes, all of our rooms have a mini refrigerator and microwave.
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"We used the parking in the hotel. $32 a night. Great views of Manhattan one block away."Read full review
"Path is 2,75 to Wallstreet or Empire State. Parking is 27 plus taxes. There is a mall close by with foot court etc…"Read full review
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PRICE RANGE
C$329 - C$474 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree by hilton hotel and suites jersey city, doubletree jersey city, doubletree hotel jersey city
LOCATION
United StatesNew JerseyJersey City
NUMBER OF ROOMS
198
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about DoubleTree by Hilton Hotel & Suites Jersey City
Which popular attractions are close to DoubleTree by Hilton Hotel & Suites Jersey City?
Nearby attractions include Newport Centre (0.3 km), AMC Loews Newport Centre 11 (0.4 km), and Novado Gallery (0.4 km).
What are some of the property amenities at DoubleTree by Hilton Hotel & Suites Jersey City?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at DoubleTree by Hilton Hotel & Suites Jersey City?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at DoubleTree by Hilton Hotel & Suites Jersey City?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at DoubleTree by Hilton Hotel & Suites Jersey City?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to DoubleTree by Hilton Hotel & Suites Jersey City?
Conveniently located restaurants include Fire And Oak, Battello, and The Cheesecake Factory.
Are there opportunities to exercise at DoubleTree by Hilton Hotel & Suites Jersey City?
Yes, guests have access to a fitness centre during their stay.
Is DoubleTree by Hilton Hotel & Suites Jersey City located near the city centre?
Yes, it is 0.9 km away from the centre of Jersey City.
Are pets allowed at DoubleTree by Hilton Hotel & Suites Jersey City?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does DoubleTree by Hilton Hotel & Suites Jersey City offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at DoubleTree by Hilton Hotel & Suites Jersey City?
The staff speaks multiple languages, including English, Spanish, and French.