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DoubleTree by Hilton Hotel & Suites Jersey City

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DoubleTree by Hilton Hotel & Suites Jersey City
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1,268 Reviews from our TripAdvisor Community

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Showing 1,146: English reviews
Canton, New York
Reviewed yesterday NEW

Was an exciting few days. Excellent view from the Battelo Restaurant to the Freedom Tower at sunset. Very clean area. Transportation was provided so finding the DoubleTree was perfect. Would have like a glass of champaign upon arrival.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank babbygal56
Orlando, Florida
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

This hotel has a very professional crew at the front desk and an amazing house keeping staff. The room was impeccable, nothing to complain about and the beds comfy as always. Very spacious room and the location was perfect. My girlfriend and I stayed here because we didn't want to deal with the craziness of NYC. The path system is...

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Helpful?
Thank Andres H
About Hotel's Favourite Review
Cambridge, United States
Reviewed 2 days ago NEW

Staff was super friendly, hotel rooms were spacious and very clean! I was there for a wedding and the hotel went above and beyond to accommodate the wedding party and guests. Plus they give you cookies at check in!

Review collected in partnership with DoubleTree by Hilton
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Thank lindseyw136
Hoover, Alabama
Reviewed 3 days ago NEWvia mobile

Just spent 3 nights here meeting family for a long weekend. The hotel is close to the city-- just a quick train ride away. The room we had was on the 14th floor with a limited view of Manhattan. Room was very spacious and clean. All staff we encountered were very friendly and helpful. I decided to valet park for...

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Helpful?
Thank buggy2001
cazenovia, United States
Reviewed 4 days ago NEW

My finance and I had a wonderful and romantic experience for our anniversary trip, that just so happened to overlapped with my birthday. First and foremost, we arrived early and although our original room was not ready the young lady at the front desk didn't miss a beat trying to accommodate us as quickly as possible with an alternate room....

Review collected in partnership with DoubleTree by Hilton
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Thank benjaminhI9720BT
New york, United States
Reviewed 6 days ago NEW

Some issues with my stay but staff was very attentive to resolve. Noisy ac/heat unit. They tried to fix but couldn't and gave me another room. Breakfast was so so and my order was not done well. Egg white omelet was very runny

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 987kamw
Adam H, General Manager at DoubleTree by Hilton Hotel & Suites Jersey City, responded to this review

Greetings, 987kamw - Thanks for taking some time to share. It is so great to hear when our team is recognized for their attentiveness and hospitality. After all, that's what we are here for! We are constantly working to ensure top-notch food quality. Please accept my sincere apologies for the substandard breakfast you received during your stay. In order to...

Reviewed 1 week ago

Lowering your expectations is an absolute must when planning a stay at this hotel. The property is in serious need of a physical as well as personnel upgrade. As indicted by other reviewers, the carpets are frayed, there are white paint smears all over the dated wallpaper in the bathroom, the tub was chipped and the hallway was filthy. There...

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Helpful?
Thank Etravels24
Adam H, General Manager at DoubleTree by Hilton Hotel & Suites Jersey City, responded to this review

Dear Etravels24 - Please accept my sincere apologies for what you experienced during your recent stay with us. As you can see from vast array of positive reviews here on Tripadvisor, this is certainly not the norm at our hotel. I am pleased to hear Ms. Wafe-Bamby was able to speak to you directly and resolve much of what was...

philadelphia, United States
Reviewed 1 week ago

Staff made the business stay much easier. Very attentive, helpful and willing to meet our needs. Hotel in a good location with public transit and restaurant options nearby. Will return in the future for business.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank K3047TYandrewd
Adam H, General Manager at DoubleTree by Hilton Hotel & Suites Jersey City, responded to this review

Greetings, K3047TYandrewd - Wow! Attentive, helpful, hospitable... all of what we hope to achieve as hospitality professionals. Thanks so much for taking some time to share! We hope to see you again next time you are in town. Sincerely, Adam Heffron

Jersey City, United States
Reviewed 1 week ago

Traveled with my parents and grammy, overall is pretty good. Nice service and room maintenance. Ez parking w/ valet parking offered. The only issue I experienced was both TV were dead on my 2nd night. Since we were all tired thus didn't report in

Review collected in partnership with DoubleTree by Hilton
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Thank 145pingz
Adam H, General Manager at DoubleTree by Hilton Hotel & Suites Jersey City, responded to this review

Dear 145pingz - We are so pleased to hear our suites were big enough to keep your big family comfortable! Thanks for sharing. Full disclosure about the TV situation... it seems you stayed with us during our recent TV upgrade. We are excited to announce that we have more than doubled our channel offerings, and converted all channels to HD....

Los Angeles
Reviewed 1 week ago

Had corner room on 7th floor. Room is very spacious, however it's showing it's age. Carpet is a bit frayed, wallpaper in bathroom has several areas of white paint or maybe glue on it. The heater/air conditioners are wall mounted in the rooms. While this is great for personalized temp control, they rattle and make a lot of noise. In...

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Helpful?
Thank MauiFan16

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Doubletree by Hilton Hotel and Suites Jersey City is only ten miles and 20 minutes from (EWR) Newark Liberty International Airport. The hotel is just two blocks from the Pavonia/Newport PATH train station with easy access to Christopher Street in Greenwich Village, Tribeca and Soho in NYC. Take the PATH Train via Exchange Place one stop to the World Trade Center with easy access to New York Financial District and Wall Street. ... more   less 

Additional Information about DoubleTree by Hilton Hotel & Suites Jersey City

Address: 455 Washington Blvd, Jersey City, NJ 07310-1972
Region: United States > New Jersey > Jersey City
Price Range: $216 - $451 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel & Suites Jersey City 3.5*
Number of rooms: 199
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com and Priceline so you can book your DoubleTree by Hilton Hotel & Suites Jersey City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Hotel And Suites Jersey City
Doubletree Jersey City
Doubletree Hotel Jersey City
DoubleTree By Hilton Hotel & Suites Jersey City New Jersey
Hotel Style:
#2 Family Hotel in Jersey City
#3 Business Hotel in Jersey City
#5 Romantic Hotel in Jersey City
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel & Suites Jersey City staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel & Suites Jersey City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floors 10, 11 or Penthouse have more views”
 of 5 bubbles DavidLennon, 4 Jan 2017 | Read review
“We had a 12th Floor Hilton Honors room facing Manhattan. The view was fantastic.”
 of 5 bubbles austravel47, 3 Jan 2017 | Read review
“Get a higher floor room”
 of 5 bubbles mik00725, 3 Jan 2017 | Read review
“INQUIRE with this hotel before you book where the elevator shaft rooms are. I was in 807.”
 of 5 bubbles BobbyIceCubes, 27 Nov 2016 | Read review
“Corner suites are okay. Better to check website room77 for better rooms”
 of 5 bubbles BizVisitor, 4 Nov 2016 | Read review
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