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Hilton Garden Inn Lakewood

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Hilton Garden Inn Lakewood
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717 Reviews from our TripAdvisor Community

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Showing 715: English reviews
Livingston, New Jersey
Reviewed 22 January 2016

Me and wife recently got married in Point Pleasant New Jersey and we were looking for a hotel to accommodate all of our guests who were staying the weekend of the wedding. We ending up choosing the Hilton Garden Inn of Lakewood NJ, and it was the best decision we made. They were extremely accommodating, easy to work with, caring...

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Helpful?
Thank Michael M
Jenny H, Manager at Hilton Garden Inn Lakewood, responded to this review

Dear Michael M, We would first like to wish you and your wife a huge congratulations! We are absolutely thrilled that Jessica and the rest of the staff at the Hilton Garden Inn Lakewood made sure your room block was set-up quickly and helped arrange your post-wedding breakfast. We greatly appreciate the outstanding review, and we will be sure to...

A TripAdvisor Member
Level Contributor
18 reviews
2 helpful votes
Reviewed 21 January 2016 via mobile

Luck of the draw determines if you get a good night sleep as the walls are paper thin. I was unfortunate enough to find this out on my most recent stay. Otherwise this is a nice hotel. Besides their own breakfast spread, Starbucks is next door.

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Helpful?
Thank A TripAdvisor Member
Jenny H, Manager at Hilton Garden Inn Lakewood, responded to this review

Thank you for taking the time to review your recent stay! We do apologize that you did not have good nights sleep as a result of some noise. Thank you again for your review, and we hope you choose to stay with us again soon. Sincerely, Hilton Garden Inn Lakewood

Reviewed 13 January 2016 via mobile

This was an overnight business trip by my husband to central NJ. I tagged along so had the opportunity to stay in the hotel and enjoy the amenities. It is clean and obviously well kept from the Lobby to hallways. The bedroom suite was clean with little quirky touches like the towel which was shaped like an animal with a...

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Helpful?
Thank Yenlea049
Jenny H, Manager at Hilton Garden Inn Lakewood, responded to this review

Dear Yenlea049, Thank you for the outstanding review! We are absolutely thrilled to hear that you enjoyed your accommodations and all the amenities we have to offer at the Hilton Garden Inn Lakewood. We greatly appreciate your review, and we hope you and your husband choose to stay with us again the next time you are in the area. Sincerely....

Reviewed 12 January 2016

Spent 3 nights at the hotel. room was in a quiet location on top floor. Breakfast buffet was very good although a bit expensive. Hotel staff was helpful and freindly. Watch out for atm machine in business center! It took our debit card and charged our account 100 dollars plus service charge,yet no money came out of the machine........hotel staff...

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Helpful?
Thank Mark D
Reviewed 12 January 2016 via mobile

After spending 5 nights I felt as though I was staying with family, but it was way better and more peaceful. I had a small issue that I first addressed with Jenni at the front desk. Then Melissa, the front desk manager made it right. On top of that, everyone that worked there that I talked to I became instant...

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Helpful?
Thank Damian D
Jenny H, Manager at Hilton Garden Inn Lakewood, responded to this review

Dear Damian D, Thank you for the wonderful review! We are absolutely thrilled to hear that our staff assisted you with all your needs, wants, and provided exceptional customer service for the duration of your stay. We will be sure to share your review with Jenni, Melissa, and the rest of the staff as I am sure it will brighten...

syracuse
Reviewed 11 January 2016

I stayed here for a night visiting relatives in Toms River. This place had the best ratings in the area and turns out reviews were pretty accurate. The room was very clean and updated, towels were fluffy and nice. TV was kind of small. Internet was very fast. They just updated the pool area, although I did not use it....

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Helpful?
Thank hoyaalum
Jenny H, Manager at Hilton Garden Inn Lakewood, responded to this review

Dear hoyaalum, Thank you for taking the time to review your recent stay at the Hilton Garden Inn Lakewood! We are very pleased to hear that you enjoyed your accommodations and all of the amenities we have to offer. We greatly appreciate your feedback and your recommendation to other travelers, and we hope to see you again soon. Sincerely, Hilton...

Atlanta, Georgia
Reviewed 5 January 2016

After a tiring drive, what a pleasure it was to see two smiling faces, Jennie and Barbara, who got me checked in quickly and correctly. The rooms and amenities are great but it's customer service that really matters and this place understands that. If business calls me to this area again, I'd definitely return here.

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Helpful?
Thank Rich D
Jenny H, Manager at Hilton Garden Inn Lakewood, responded to this review

Dear Rich D, Wow - thank you for the wonderful review! We are absolutely thrilled to hear you enjoyed your accommodations and all our great amenities. We will be sure to share your review with Jennie, Barbara, and the rest of the staff as I am sure it will brighten their day. Thank you again, and we hope to see...

gloucester, United States
Reviewed 2 January 2016

We chose the hotel for its great location. It is easy on and off the highway. The rooms were good size and clean! The staff is very friendly and helpful. The only issue we had was that the pool and hot tub were unavailable during our stay. We were not told in advance and brought swim suits with us to...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Rachel S
Jenny H, Manager at Hilton Garden Inn Lakewood, responded to this review

Dear Rachel S, Thank you for sharing your experience at the Hilton Garden Inn Lakewood. We are pleased to hear you enjoyed your accommodations and our friendly staff, but we do apologize that the pool was out of order. The front desk should have explained this to you upon checking-in. We will address this with the staff to ensure that...

Annapolis MD
Reviewed 31 December 2015

the room was clean and had good furnishings. The bed was a bit soft for my taste. Coffee maker, microwave, and refrigerator were in the room. The bathroom was single sink, but adequate. the shower in the tub was comfortable. staff was friendly. I will stay there again.

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Helpful?
Thank davidh4976
Jenny H, Manager at Hilton Garden Inn Lakewood, responded to this review

Dear davidh4976, Thank you for the wonderful review! We are pleased to hear that you enjoyed your accommodations, amenities, and our staff during your stay. We greatly appreciate your review, and we hope you choose to stay with us again soon. Sincerely, Hilton Garden Inn Lakewood

Plymouth, Massachusetts
Reviewed 29 December 2015

Staff and facilities were very good, room was nice, clean and well maintained. Check in was fast and friendly, and when we asked for a later check out they were very accommodating. Only complaint is the internet was extremely slow and there was no option to upgrade to faster service

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1Thank GeorgiaLucy41
Jenny H, Manager at Hilton Garden Inn Lakewood, responded to this review

Dear GeorgiaLucy41, Thank you so much for the wonderful review! We are pleased to hear that you enjoyed your accommodations, our wonderful amenities, and our staff. We do apologize for the slow internet. We are aware of the issue and steps are being taken to make sure the problem is fixed as soon as possible. Thank you again for the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The brand new Hilton Garden Inn Lakewood – conveniently located near Exit 88 of the Garden State Parkway on Route 70 – features an indoor pool, state-of-the-art fitness center, and 24-hour business center. Premier guest room amenities include 32” LCD TVs, generous work desks with ergonomic Herman Miller chairs, and self-adjusting beds. Enjoy a brand new Ruby Tuesday restaurant, LongHorn Steakhouse® and Starbucks® next door. Complimentary WiFi access is available throughout the hotel. Guests must be 21 years of age or older to check in (some exceptions apply). Valid photo ID and credit card required at check in. ... more   less 

Additional Information about Hilton Garden Inn Lakewood

Address: 1885 Route 70, Lakewood, NJ 08701
Region: United States > New Jersey > Lakewood
Price Range: $190 - $438 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Lakewood 3*
Number of rooms: 110
Reservation Options:
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Also Known As:
Hilton Garden Inn Lakewood Hotel Lakewood
Lakewood Hilton Garden Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Lakewood staff and other travellers.
3 questions
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Questions? Get answers from Hilton Garden Inn Lakewood staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“all the rooms are clean and lovely”
 of 5 bubbles risa897, 6 Feb 2017 | Read review
“away from elevators and front has some road noise from trucks.”
 of 5 bubbles cocasaya, 26 Dec 2016 | Read review
“There are only 4 floors. We have never had a bad room.”
 of 5 bubbles CarolUSA1, 12 Aug 2016 | Read review
“rooms are nice, clean, with fridge and microwave. It's a Hilton, so it's top notch!!:)”
 of 5 bubbles SpadeZ33, 4 Jul 2016 | Read review
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 of 5 bubbles mtnwomanjudy, 27 Apr 2016 | Read review
5 of 5