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Westminster Hotel

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550 W Mount Pleasant Ave, Livingston, NJ 07039-1608
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Traveller (159)
Room & Suite (263)
Dining (30)

About

Location
Cleanliness
Service
Value
Uniquely chic. Inviting and inspired. Open your eyes to the extraordinary at Westminster Hotel, a different kind of luxury hotel. Situated right in the heart of Livingston, New Jersey, our AAA Four Diamond hotel caters to the distinct tastes of today's travelers. Make reservations for stylish hotel guest rooms and suites boasting a classic contemporary design. While you're here, you'll enjoy a refined mix of first-class amenities intended to please everyone from destination spa hotel goers to corporate hotel guests in Westminster Club Level Rooms and Suites. Elaborate or intimate. Elegant wedding receptions or Fortune 500 company executive conferences. Westminster Hotel provides premier meeting facilities, social event venues, banquet rooms—even exquisite outdoor event space—for an array of special occasions.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Vending machine
Bowling offsite
Patio
Children's television networks
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
Shops
ATM on site
Doorperson
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air purifier
Air conditioning
Desk
Dining area
Housekeeping
Cable / satellite TV
Walk-in shower
Bathrobes
Interconnected rooms available
Safe
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand films
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English, French, Spanish
931Reviews10Q+A100Room tips
Traveller rating
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Popular mentions
Judy wrote a review Apr. 3
Clifton, New Jersey6 contributions
+1
I am not one to complain but this has to be said. The main reason I chose to stay at this hotel were the online reviews and the 4 star rating. The irony of arriving on April Fools, was the epitome of a joke as too were the hotel accommodations. I quickly learned that the hotel was no longer living up to it's standards. Where to start? Upon arrival, a guest complained about the accommodations, but I ignored the concerns because I was only staying for 1 night. At this point the female concierge seemed to have an attitude and tried to overcharge my card stating although she saw my reservation was booked she missed the already paid for booking.com confirmation. Thank goodness I accidently cancelled the transaction and then checked the website. When I got to my room it smelled off, like a nursing home. The room looked cheap. The disparity to the online previews was unbecoming. I put my things down and stored a few items in the refrigerator, which by the way, only kept my things slightly cool even after turning up the temp. Soon after, my children, their father and I left to explore and shop around the area. When we returned I decided to ask the female concierge about the pool hours. I was again met with an attitude and told only 1-30 minute reservation was allowed per stay. Something I thought should have been disclosed to me during the initial check-in. We quickly went to our room, got dressed for the pool, turned on the heat and proceeded to our reservation. When we entered the pool area, we tried to enjoy ourselves but to our dismay was disappointed. The hot tub was disgusting. The lack of towels was astounding especially since our room was only equipped with 2 of them. The 2nd concierge, an older gentleman, did provide us with 1 towel and informed us that since housekeeping was no longer available for the night, it would be a longer wait time but to request towels as soon as we got to our room. Another factor that should have been disclosed to me during the initial check-in. I headed to the vending machines to grabbed a drink and found they were completely empty. Back at the room my nightmare continued. I encountered a faint smell of seafood and quickly turned off the heat, turned on the air and opened the windows to vent it out. I was put on a 10 min hold with the front desk but could hear my youngest complaining of the showers cleanliness. I was over it all. We were forced to wear slippers in the shower like prison inmates or college roommates because the level of grunge was appalling. I tried to make the most of it but my anxiety helped me achieve the worst headache ever. During my mini panic attack I laid down and caught a glimpse of what i thought could be a handprint. Possibly left behind from a previous hotel goers bangout session room stay. I ended my night early just to make sure I made it to check out on time. The next morning I gathered our belongings and opened up the curtains to let in the sunlight. Doing so just revealed even more surprises like the stains on the mattress, discolored carpet and sofa. While getting dressed in the mirror I caught a glimpse of the toilet and noticed the huge heaps of mold growing under the rim. I never left a hotel faster. I was happier to check out and get home to my clean safe haven. Being home was never more sweet.
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Date of stay: April 2021Trip type: Travelled with family
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robtlinda wrote a review Mar. 2021
Frederick, Maryland68 contributions30 helpful votes
Based on your reviews, I expected something better. Carpet was badly stained, bathroom ceiling was cracked, grouting was cracked and somewhat stained, and furniture was scratched. Service, upon check-in, was very good.
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Date of stay: March 2021Trip type: Travelled with family
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luisfrancisco83 wrote a review Nov. 2020
Boston, Massachusetts1 contribution
It is not possible that the hotel does not have water or to make a coffee, they place the coffee machine but without water. My suggestion is to put a small fridge with everything you need for your stay.
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Review collected in partnership with this hotel
Date of stay: October 2020
Value
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HeyStefff wrote a review Oct. 2020
Jersey City, New Jersey74 contributions7 helpful votes
+1
My boyfriend and I stopped here for a night between our road trip. Upon arrival the desk agent (perhaps because it was late) had a slight attitude which is fine - we confirmed the room and went upstairs. Upon getting to the 2nd floor, we saw a small bag of garbage outside the room. We ignored it and walked in. The room itself was clean but it was not one of the "newly renovated" rooms advertised on their website; one that costs a little more that we reserved. It was definitely the older model. I looked in the bathroom and it looked like it was JUST used. As if someone JUST took a shower. The tub was wet, the tiles were wet and the floor (not 'just cleaned' type of wet; a small foot puddle). We had a small conversation for a few minutes about what to do - neither of us are the type to make complaints or ask for a change of room but we were so tired from traveling, and we paid for what we paid for; so we decided to bite the bullet and go back to the front desk. I asked for a different room; told the agent what we saw and she had no problem giving us a different room. This second room (on the same floor) was the "newly renovated" room; the bigger TV, the modern-look, nice bathroom.. comfy bed. The fridge did not work but we got the room which was most important to us. I'm not sure why we were given the wrong room in there first place? I work in the service industry... there are systems in place to know what is what - but overall, the stay was fine. The hotel grounds were very clean, price was great and check out is at noon. (they offer free parking). (PS- the ice machine seemed to be full on the main floor only) - not a big deal to get there; right next to elevators.
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Date of stay: September 2020
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Room Tip: Having seen both, the renovated rooms are much nicer.
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Response from Westminster Management, Guest Services / Front Office at Westminster Hotel
Responded Oct. 21, 2020
Dear HeyStefft, Thank you for taking the time to write a detailed review about your experience. Please accept our sincere apologies for the condition of your first room's bathroom. Please know that we take cleanliness of our rooms very seriously at the property and already shared your comments with the housekeeping department. We are happy to learn that the new room that you were given met your expectations and all in all your stay was fine. Thank you for staying with us and we hope to welcome you back again soon. Kind Regards, Zohre Bingol
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ChrisB232323 wrote a review Sep. 2020
1 contribution
Excellent staff, especially Audra, always take good care of their guest, rooms are clean and tend to your every need at a reasonable price. Pool is refreshing and the hot tub is very relaxing, in a great location to get to wherever you need to go
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Review collected in partnership with this hotel
Date of stay: September 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Response from Westminster Management, Guest Services / Front Office at Westminster Hotel
Responded Oct. 21, 2020
Dear ChrisB232323, Thank you so much for your kind words! We are so delighted to hear about your experience and Yes! we agree, Audra is one of our star employees and always takes good care of our guests. We are so fortunate to have her on our team. Thank you for choosing to stay with us! Best Regards, Zohre Bingol
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PRICE RANGE
US$104 - US$224 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
westminster hotel livingston
LOCATION
United StatesNew JerseyLivingston
NUMBER OF ROOMS
185
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Frequently Asked Questions about Westminster Hotel
What are some of the property amenities at Westminster Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and a fitness centre.
Which room amenities are available at Westminster Hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
Is parking available at Westminster Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Westminster Hotel?
Conveniently located restaurants include Panevino Ristorante, A & J Bistro, and Zen Japanese Cuisine.
Are there opportunities to exercise at Westminster Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Westminster Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Westminster Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Westminster Hotel?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Westminster Hotel?
Many travellers enjoy visiting Thomas Edison National Historical Park (9.9 km), Morristown National Historical Park, Washington Headquarters and Museum (9.8 km), and Ford Mansion and Museum (9.7 km).
Does Westminster Hotel have any great views?
Yes, guests often enjoy the city view available here.
Is Westminster Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.