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Hampton Inn & Suites Mahwah

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Hampton Inn & Suites Mahwah
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425 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Mahwah
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Showing 408: English reviews
Erial, New Jersey
Reviewed 7 November 2016

A typical Hampton, predictable and comfortable with outstanding customer service. After an exhausting day the friendly and accomodating staff member who checked us in recommended local restaurants and even shuttled us to and from the restaurant.... Made for a pleasant relaxing evening.

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Helpful?
Thank stephanie b
Michele V, General Manager at Hampton Inn & Suites Mahwah, responded to this review

Dear Stephanie b, Thank you for taking the time to post a review about your stay at the Hampton Inn & Suites Mahwah. I am very happy to hear that our staff was able to provide you with outstanding customer service after you had an exhausting day. Knowing that you are happy makes us happy. Have a great day. Michele...

Eindhoven, The Netherlands
Reviewed 3 November 2016

I always look forward to staying at a Hampton Inn. When I was a kid, I'd get super excited about the prospect of french toast sticks at breakfast. However, my most recent stay in the one in Mahwah was less than ideal. The pillows are big and fluffy, yes, but as soon as you lay your head down, they smush...

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Helpful?
Thank Brie K
Michele V, General Manager at Hampton Inn & Suites Mahwah, responded to this review

Dear Brie K, Thank you for taking the time to write a review about your stay. I am sorry that we were not able to provide you with an exceptional stay while you were with us. I do appreciate your feedback, as it will help us to improve our level of service. Sincerely, Michele Viapiano

Reviewed 31 October 2016

When you are away from home, you look for a place which gives you comfort as close to home as you can find. Hampton Inn at Mahwah was one such place. With friendly staff and cozy rooms, your stay away from home makes it all worth while. A simple gesture as offering water, specially to a guest from India made...

Review collected in partnership with Hampton
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Helpful?
Thank rohans972
Michele V, General Manager at Hampton Inn & Suites Mahwah, responded to this review

Dear rohans972 Thank you for posting such a nice review regarding your stay at The Hampton Inn & Suites Mahwah. I am very happy that we were able to provide a cozy room and hospitable staff during your stay. I hope to welcome you back soon. Sincerely, Michele Viapiano General Manager

Providence, Rhode Island
Reviewed 27 October 2016

Great location, price, and everything else!!! We were there for a youth team event and this hotel was perfect. And it's in a good area. Plenty of places to eat and things to do. I would recommend this hotel!

Review collected in partnership with Hampton
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Helpful?
Thank N6226PHericw
Michele V, General Manager at Hampton Inn & Suites Mahwah, responded to this review

Dear N6226PHericw, Thank you so much for taking the time to post such a nice review for your stay at the Hampton Inn & Suites Mahwah. It is very nice to see that you had a great stay. We truly appreciate your recommendation. Sincerely, Michele Viapiano General Manager

Cape May Court House, New Jersey
Reviewed 26 October 2016

Very clean, friendly and helpful staff. TV didn't work, moved us quickly to an upgraded toom. A/c has a constant fan button, which is helpful for a good night's sleep. Extra blanket in room. Free breakfast

Review collected in partnership with Hampton
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Helpful?
Thank 19mar62
Michele V, General Manager at Hampton Inn & Suites Mahwah, responded to this review

Dear 19mar62, Thank you so much for taking the time to write such a nice review about your stay at The Hampton Inn & Suites Mahwah. It's very nice to hear that our hotel was clean and that our staff was friendly and helpful. I am very sorry that your TV did not work, but glad to see that my...

Reading
Reviewed 23 October 2016

Second time in three weeks I was up in arean and stayed at Hampton this time vs last...Well worth the extra $10. Hampton Inns are always run exceptionally well and this one is very nice as hotels go. The lobby and sitting area were spotless, the coffee was 24/7 (robust, regular and decaf) and never stale, cold or old. The...

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Helpful?
Thank Pete S
Michele V, General Manager at Hampton Inn & Suites Mahwah, responded to this review

Dear Pete S, Thank you for taking the time to post such a nice review about the Hampton Inn Suites Mahwah. I am very happy that you enjoyed your stay while you were with us. I look forward to sharing this review with our team. Sincerely, Michele Viapiano General Manager

Reviewed 21 October 2016 via mobile

Alex Teran a hotel sales associate has bad customer service skills. He tries to override the front desk employees and change prices. He is very nasty over the phone. I will make sure not to return and tell others as well.

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Helpful?
Thank Rudee2017
Michele V, General Manager at Hampton Inn & Suites Mahwah, responded to this review

Dear Rudee2017 We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. We try hard to make sure all of our guests have a great stay as we are all about...

Montreal, Canada
Reviewed 18 October 2016

First, I have to mention that service really met our expectations. Breakfast was good and fresh. On the other hand, I have to admit that this specific location did not meet the usual standards we get in Hampton Inn’s. For the price we have paid, I thought that the room was a bit faded and the bathroom was worn out,...

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Helpful?
Thank MontrealDreamers
Michele V, General Manager at Hampton Inn & Suites Mahwah, responded to this review

Dear MontrealDreamers, Thank you for writing a review regarding your stay with us. Feedback from our guests is one of the primary ways that we collect information to help us improve our product and services. We regret that we were not able to provide you with an exceptional experience during your stay. I do appreciate the feedback you provided, and...

Jamaica, New York
Reviewed 18 October 2016

Great stay, I would definitely recommend this hotel to anyone who is going to be in the area and wants to stay in total comfort. Room, staff, breakfast, were all first class. Will choose Hampton from now on.

Review collected in partnership with Hampton
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Helpful?
Thank P6413WMgaryr
Michele V, General Manager at Hampton Inn & Suites Mahwah, responded to this review

Dear P6413WMgaryr, Thank you for writing such a nice review about your stay at the Hampton Inn & Suites Mahwah. I am very happy to hear that you felt our hotel was first class. I look forward to sharing this with our team. We hope to welcome you back soon. Sincerely, Michele Viapiano

Nashville, Tennessee
Reviewed 14 October 2016

I normally choose Hampton Inn when we travel. This experience was a good one too. The breakfast provided each day was of good quality and selection. Not to mention a savings for a family of four. Staffing at this location was top notch .

Review collected in partnership with Hampton
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Helpful?
Thank donnieh142
Michele V, General Manager at Hampton Inn & Suites Mahwah, responded to this review

Dear donnieh142, Thank you for taking the time to write a review about your stay at The Hampton Inn & Suites, Mahwah. I am very pleased to hear that you had a nice experience while staying with us. It is nice to see that you felt our team was top notch. I look forward to sharing this with them. Sincerely,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Ideal among hotels in Mahwah, our promise to you includes a clean, comfortable hotel room. In fact, we have 111 of them! If you're traveling with your family, you may opt for a room with two beds. ... more   less 

Additional Information about Hampton Inn & Suites Mahwah

Address: 290 Route 17 & Corporate Dr., Mahwah, NJ 07430
Region: United States > New Jersey > Mahwah
Price Range: $161 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Mahwah 2.5*
Number of rooms: 111
Reservation Options:
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Also Known As:
Hampton Inn & Suites Mahwah Hotel Mahwah
Hampton Inn And Suites Mahwah
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Mahwah staff and other travellers.
1 question
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over a year ago

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Questions? Get answers from Hampton Inn & Suites Mahwah staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor away from the highway is most quiet”
 of 5 bubbles MichelleI369, 25 Sep 2016 | Read review
“Get a king suite”
  • The vanity is just outside the bathroom
  • Bathroom
  • The King Suite is very roomy
  • Kitchenette in King Suite
  • Fridge is quite small, with tiny freezer
  • Sofa in king suite
 of 5 bubbles ShifraToronto, 7 Sep 2016 | Read review
“Stay away from the highway.”
 of 5 bubbles bobg13, 26 Jun 2016 | Read review
“Rooms with numbers 100-121 away from Route 17, also corresponding 2 & 3 floor”
 of 5 bubbles marcian, 15 May 2016 | Read review
“Ask for Sam or Joie they were Great with me, I'm sure they will be most accommodating to you too.”
 of 5 bubbles 152krystald, 25 Apr 2016 | Read review
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