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We stayed here for a family event- the hotel is older and somewhat dated looking, but the staff was wonderful and the hotel comfortable. Location was convenient and the staff was very helpful when we asked for additional items (soap, etc.). Sports bar was not...More
THis hotel is not great although not completely bad. The hotel rooms need updating although they are clean. The real problem here is the restaurant as it appears to be not fully staffed. Had dinner in hotel as a it was raining to hard to...More
Response from IHGService, Guest Relations Manager at Ramada Plaza Conference Center Cranbury South BrunswickResponded 16 April 2017
Thank you for taking the time to write a review about your stay with us. We would like to apologize for the less than satisfactory dining experience you had during your visit, and for not living up to your expectations regarding our rooms....More
I was having a party at this "amazing place" was promised everything would be great, well the room was great the servers we great the food was great (but NOT ENOUGH). The worst part of it all was that I was over charged, not enough...More
Response from IHGService, Guest Relations Manager at Ramada Plaza Conference Center Cranbury South BrunswickResponded 6 May 2017
Thank you for leaving a candid review about our hotel on TripAdvisor and for choosing to stay with us. I am grateful for the positive remarks regarding the room accommodation, servers and food items that were served during the event. However, I apologize...More
Stayed 2 nights. Mattress very springy and uncomfortable, only double beds so felt squished when used to a Queen. Pillows were nice&comfy
and 4 to a bed at least. For some reason everything was unplugged in room, light, TV, alarm clock. Thought that was weird....More
Management response:Responded 7 March 2017
Dear Guest [Sappyshelly423],
Please accept our apologies for inconvenience caused during you previous stay at Crowne Plaza Monroe.
As a gesture of goodwill, I am processing 5,000 IHG Club Reward points to compensate for not meeting your expectations.
Very nice staff especially Erica @ front desk. Bar (Yogi's) is clean, lots of TV's and a friendly staff as well. Room was clean and modern, pillows were comfortable as well. Big TV in room, lots of channels. Usually pay more @ Crowne Plaza Hotels...More
US$76 - US$106 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Crowne Plaza Monroe South Brunswick Hotel Monroe ,