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Holiday Inn Express & Suites Philadelphia - Mt. Laurel

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Holiday Inn Express & Suites Philadelphia - Mt. Laurel
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199 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites Philadelphia - Mt. Laurel
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Showing 192: English reviews
New York City, New York
Level Contributor
254 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
Reviewed 18 July 2016

In an area where there are many hotel choices, the Holiday Inn Express is a good one. The front desk was friendly and efficient. Our room was clean and comfortable. Free wifi and a huge tv. The beds were excellent. Each bed has 2 soft and 2 firm (so identified) pillows - which we thought was a great idea. The... More 

1 Thank elaine212
Management S, Front Office Manager at Holiday Inn Express & Suites Philadelphia - Mt. Laurel, responded to this review

WOW thank you for this sharing your stay with us, and choosing our hotel. You hit on so many points that we emphasize to new guests such as the soft and firm pillows and the great variety in breakfast. I personally like the hot water dispenser because in situations where I eat oatmeal i know there will be no coffee... More 

Ocean View, Delaware
Level Contributor
93 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 16 July 2016 via mobile

Exceptional HIE property. Clean, newer, well located, lots of hot water, great aircon, good housekeeping staff, excellent broadband, big tv, great attitude of Brian the GM (and his asst GM, too). Will return without question and recommend highly. On the negative side, difficult to really say... Perhaps the newer front desk staff could use some additional training and time in... More 

Thank Gary A
Management S, Front Office Manager at Holiday Inn Express & Suites Philadelphia - Mt. Laurel, responded to this review

Gary, I want to thank you first and foremost for choosing our property when in the area. It was a pleasure to have you stay here and I'm glad you enjoyed all aspects of your stay. It seems you took advantage of all of the amenities we offer and all of the in room services we have. We look forward... More 

Fort Bragg, North Carolina
1 review
Reviewed 8 July 2016 via mobile

The customer service even for an IHG member is poor. Requested a roll away and checked in to find that they had none available. Was promised the next day when I return that they would have one ready in the room and of course I arrived to no roll away after a long day to be told over the phone... More 

Thank USParatrooper77
Management S, Front Office Manager at Holiday Inn Express & Suites Philadelphia - Mt. Laurel, responded to this review

I am sorry you did not enjoy your stay with us. Our roll away beds are available upon request and given a circumstance where they are being used there isn't much we can do. Once a guest requests a roll away bed they have every right to use for the entire stay even if they extend for a couple of... More 

Greensboro, North Carolina
Level Contributor
128 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 29 June 2016 via mobile

As a Holiday Inn frequent stayer this hotel meets the national standard set for the HI Express brand. I like the location for the New Jersey customers I meet this side of Philadelphia and it's a quick ride to the PHI airport. Friendly staff and very clean hotel.

1 Thank CtownRon
Management S, Front Office Manager at Holiday Inn Express & Suites Philadelphia - Mt. Laurel, responded to this review

Ron, I'm glad You chose our hotel and were satisfied with your stay. Being right outside of Philly we get a lot of travelers that choose our hotel over Philadelphia ones because of the price. We are a short drive into Philadelphia you well know and that's a big driver for most of our guests. Our staff is second to... More 

Level Contributor
433 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
Reviewed 24 June 2016

Located in a cul de sac cluster of hotels about 20 minutes drive from downtown Philadelphia, this is a comfortable hotel. Our large suite included a sofa and table for two, micro, fridge, and lots of outlets for convenient ironing. A caution for little ones - the water can get ultra hot, but this might let you make cocoa, oatmeal... More 

Management S, Front Office Manager at Holiday Inn Express & Suites Philadelphia - Mt. Laurel, responded to this review

WOW!!! This was a pleasure to read. You clearly took advantage of everything that we offer here at the hotel. The cinnamon rolls are my weakness and I'm sure you indulged on them to. We are in the middle of everything so its good to see our guests wonder around and explore. Anyone seeing this will no doubt come into... More 

Caldwell, New Jersey
Level Contributor
86 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 18 June 2016

The front desk lady was very helpful (sorry, didn't get her name; black lady) and was welcoming. The room was the first room off reception (111, I believe) and was very quiet and comfortable with a HUGE TV. Room temperature controls were effective. Nicely appointed bathroom which was clean. The eating area was clean and the Holiday Inn Express breakfast,... More 

1 Thank Dave W
Management S, Front Office Manager at Holiday Inn Express & Suites Philadelphia - Mt. Laurel, responded to this review

Dave, It's nice to hear you enjoyed your stay with us. We like to ensure our staff is second to none and accommodate our guests to the best of their ability. I also see you enjoyed your sleep that night and got a nice quiet relaxing night of sleep. We also strive to have our rooms the cleanest around and... More 

Boston, Massachusetts
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 20 May 2016

This hotel was perfect for a 1 night stay. We were passing through on our way down to Philly and decided to stay here instead of philly due to the price. They provide free breakfast every morning. The breakfast had a lot of different choices and was enjoyable. The rooms were very nice and contained a 56 inch HD flat... More 

1 Thank Jared D
Management S, Front Office Manager at Holiday Inn Express & Suites Philadelphia - Mt. Laurel, responded to this review

1 day is great but 2 is better. Next time you come to town stay the weekend with us and really start to feel at home. From our comfy beds, hot breakfasts, and great staff your entire stay will feel at ease. Our 56 Inch TV's are second to none in the area and our guests seem to all love... More 

Burlington, Vermont
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 7 May 2016

I end up staying in Mt. Laurel a lot when I'm traveling to Philadelphia. It's just outside of the frantic bustle of the city, is significantly cheaper, more quiet and I can still get into the city within 30 minutes. As a result, I've stayed at a lot of the hotels in the area. Holiday Inn Express is the only... More 

1 Thank Roderick R
Management S, Front Office Manager at Holiday Inn Express & Suites Philadelphia - Mt. Laurel, responded to this review

Roderick, I'm happy to hear you were very satisfied with your decision to choose our property. We give great service and every guest leaves knowing they made the right choice. Our breakfast ranges from hot to cold and numerous choices of sweets. Our pancake machine is a huge hit along with the cinnamon roles which all get eaten quickly. It... More 

Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 May 2016

Holiday Inn Express – Mt. Laurel The hotel is somewhat hidden with only a small sign on highway 73 showing how to get to the hotel; therefore, it may be a little hard to find. As I checked in the front desk representative was pleasant and all smiles. He recognized me as a Spire Elite member and presented me with... More 

1 Thank Tommy G
Management S, Front Office Manager at Holiday Inn Express & Suites Philadelphia - Mt. Laurel, responded to this review

Tommy, This review was awesome to read. You touched on so many different aspects of your stay that were great and that's what we like to hear. Personally the big TVs are awesome for sports game or even a boxing match. Being able to lay in bed and see so clear is a great advantage to staying here. Our staff... More 

Bellingham, Massachusetts
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 15 March 2016

Love this Hotel, the front desk manager Brian is amazing, always accommodating and delivers amazing customer service. Diana in the sales office is always available to help and goes above and beyond. The 62" TV's really separated this hotel from the others. Rooms are big..third floor is the quietest facing the back side. Breakfast is always top notch and the... More 

1 Thank richard a
Tina F, Front Office Manager at Holiday Inn Express & Suites Philadelphia - Mt. Laurel, responded to this review

Richard, Thanks for staying with us, we always like to have our regulars come back and always feel welcome. Your kind words mean a lot and we hope to see you again don't hesitate to call the hotel to make your future reservations. I'm glad you were able to enjoy the big screen and all of our amenities. Thank you,... More 

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  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Laundry Service
  • Multilingual Staff

Additional Information about Holiday Inn Express & Suites Philadelphia - Mt. Laurel

Address: 6000 Crawford Pl, Mount Laurel, NJ 08054-3937 (Formerly Comfort Inn & Suites)
Region: United States > New Jersey > Mount Laurel
Price Range: $136 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Philadelphia - Mt. Laurel 2.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Comfort Hotel Mount Laurel
Comfort Inn And Suites
Comfort Inn Mount Laurel
Mount Laurel Comfort Inn
Hotel Style:
#2 Business Hotel in Mount Laurel
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Philadelphia - Mt. Laurel staff and other travellers.
3 questions
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Philadelphia, Pennsylvania
over a year ago

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Questions? Get answers from Holiday Inn Express & Suites Philadelphia - Mt. Laurel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request room without adjoining door in case of noisy neighbors.”
 of 5 bubbles lanthonyd, 19 Oct 2016 | Read review
“Stay somewhere else”
 of 5 bubbles 734ambers, 23 Aug 2016 | Read review
“Get a suite if you can”
 of 5 bubbles AnnaMargaret, 24 Jun 2016 | Read review
“Ground floor room next to fitness center was very quiet.”
 of 5 bubbles O4556BWdavew, 18 Jun 2016 | Read review
“316 if you don't mind being across from the elevator. Big, spacious room, perfect if you have trouble walking.”
 of 5 bubbles 765richarda, 15 Mar 2016 | Read review
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