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The Westin Mount Laurel

427 reviews
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Traveller (42)
Room & Suite (26)
Dining (7)
Overview
  • Excellent36%
  • Very good28%
  • Average18%
  • Poor11%
  • Terrible7%
Travellers talk about
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
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Offers from The Westin Mount Laurel
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (427)Write a Review
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81 - 85 of 422 reviews
Reviewed 15 April 2017

This hotel is part of the 5 star Westin Chain. I chose it because it was very well located, within feet of the exit ramp of the NJ Turnpike, it is pet friendly and the rate was under $100. This hotel was recently renovated so...More

1  Thank Mikeatsea03242
Response from Kaylin D, Manager at The Westin Mount LaurelResponded 20 April 2017

Thank you for your feedback. We are glad you enjoyed your stay with us. We hope you will be back again to visit when you are in the area.

Reviewed 11 April 2017

For my 1st visit here, I was checked in by a clerk whom didn't inform me of where the elevators were (they located around the corner) or that the fitness facility was closed due to renovation (I did eventually see a nice 8x10 frame notice...More

1  Thank busy_traveler
Response from Kaylin D, Manager at The Westin Mount LaurelResponded 20 April 2017

busy_traveler- I am so sorry to hear about your experience with us. I will be following up with the necessary departments to ensure that this does not happen again. Thank you for your feedback. We hope that you will give us another chance the next...More

Reviewed 11 April 2017

The place was great. Very convenient and very clean. Only one minor issue was there were two party's at the same time and we mistakenly went to the other first as we had to pass there cocktail hour to get to our party. Rooms were...More

Thank Gary L
Response from Kaylin D, Manager at The Westin Mount LaurelResponded 20 April 2017

Thank you for your feedback. We are happy to hear that you enjoyed your stay with us and we hope to see you again soon!

Reviewed 5 April 2017

Previous experience here feb 26- march 4th: I checked in from a 6 hr drive at about 12am. I got to my room and there was a tray of someone else's old food just sitting at my door waiting for me. I told front desk...More

Review collected in partnership with this hotel
Thank kenyan2017
Response from Kaylin D, Manager at The Westin Mount LaurelResponded 7 April 2017

Kenyan2017 Thank you for taking the time to provide your feedback in regards to your recent stay at the Westin Mount Laurel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your...More

Reviewed 1 April 2017

We stayed at the Westin during the night of Febuary 12, 2017 for a bar mitzah. Check-in was nice, however it was hard to get to as the hotel was under renovation, so we had to enter from the back and go through two narrow...More

Thank arivalisapril2017
Response from Kaylin D, Manager at The Westin Mount LaurelResponded 7 April 2017

arivalisapril2017, Thank you for sharing your experience at the Westin Mount Laurel. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$146 - US$295 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$146 - US$295 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (42)
Room & Suite (26)
Dining (7)
Pool & Beach (5)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
Rhonda c
8 May 2017|
AnswerShow all 3 answers
Response from 366sammya | Reviewed this property |
Just FYI..... if you have access to the Internet, you just pull up the website and in less than 60 second, you'll have your answer. But ....... Yes. they have those beds
0
Votes
BobbyKNewJersey
27 August 2014|
Answer
Response from Jeffrey K | Property representative |
Good afternoon, Thanks for your interest in the Westin Mount Laurel. We do allow pets that are 40 pounds and under. We hope you decided to stay with us. Jeffrey Kelley Assistant Director of Guest Services
0
Votes
Room Tips
"The heating system was loud"
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"Ask for upgrades if you have status with SPG!"
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"Need to put end tables next to the sofa."
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"7th Floor is quieter....except for noisy other guests banging doors!"
Read review
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