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The Hotel ML

TravelocityUS$85*
View Deal
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$103*
US$85*
Great Deal
US$103*
US$103*
US$85*
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The Hotel ML
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573 Reviews from our TripAdvisor Community

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Showing 568: English reviews
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Reviewed 3 days ago NEWvia mobile

Staying the night on this hotel as part of an organized Trip-a-Deal holiday. The room is fine but the bar and restaurant are straight from Fawlty Towers! Waited an hour for a simple meal which was cold and unpalatable but the waiter was extremely pleasant and embarrassed. The young man behind the bar was expected to work far beyond the...

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Helpful?
Thank Graham P
PA
Reviewed 6 days ago NEW

We brought ~70 families to the Hotel ML and waterpark for sports tournament we were attending nearby, It was super easy to plan. My hotel contact, Nolan, did an amazing job of helping me plan and coordinated internally to make sure all the other team members were ready for us. We had people checking in all evening and yes, there...

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Helpful?
Thank Phulishone
thehotelml, Guest Relations Manager at The Hotel ML, responded to this review

Thank you for taking the time to post about your recent stay with us. A hotel is defined by the quality of service that it provides to its guests. Because our success is measured by how our guests evaluate our services and facilities, I want you to know that the comments and suggestions we receive from our guests are taken...

Reviewed 1 week ago

Attended a large gathering with friends and had a delightful experience with Deb, the bartender. She was personable, quick-witted and made a darn tasty drink. Definitely recommend! Nice atmosphere and fun times at the Hotel ML

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Helpful?
Thank Laurie S
thehotelml, Guest Relations Manager at The Hotel ML, responded to this review

Thank you for taking the time to post about your recent stay with us. A hotel is defined by the quality of service that it provides to its guests. Because our success is measured by how our guests evaluate our services and facilities, I want you to know that the comments and suggestions we receive from our guests are taken...

Reviewed 1 week ago

The ML hotel was not able to honor my booking due to negligence on their part, upon check in I was given a room key to accommodate my booking of a double bed bedroom. Which was booked well in advance and along being paid for too. However, right after checking in the front desk requested not to use that room...

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Helpful?
2Thank Marie d
thehotelml, Guest Relations Manager at The Hotel ML, responded to this review

Thank you for taking the time to post about your recent stay with us. A hotel is defined by the quality of service that it provides to its guests. Because our success is measured by how our guests evaluate our services and facilities, I want you to know that the comments and suggestions we receive from our guests are taken...

Reviewed 4 weeks ago via mobile

If you are looking for a hotel room block for a wedding, do not pick this place. My husband and I originally chose this place because we got married nearby and were told there will be an after party available at the bar inside till 1 or 2am...well we had guests that wanted to continue to have a few drinks...

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Helpful?
1Thank sgardocki13
thehotelml, Guest Relations Manager at The Hotel ML, responded to this review

Thank you for taking the time to respond about your recent stay with us. We really appreciate your feedback. We apologize the bar was closed when you arrived back to the property. We have reviewed the operating hours with our Food and Beverage team to ensure we are prepared to serve our guests. Thank you for staying with us and...

Wilmington, Delaware
Reviewed 4 weeks ago via mobile

I travel a lot for work, this hotel has taken the prize for worst check in experience. We were checking in as part of a large wedding group. The hotel was also hosting another event. So the hotel was well aware between the two events that they would have a very large check-in group on this particular afternoon. The hotel...

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1Thank Working_Hard2014
thehotelml, Guest Relations Manager at The Hotel ML, responded to this review

Thank you for taking the time to respond about your recent stay with us. We really appreciate your feedback. We sincerely apologize for the delay you experienced in checking in to our hotel. We understand how this is our guests' first impression of their stay and continues to be a priority to exceed expectations. We will certainly continue to review...

Pleasantville, New Jersey
Reviewed 4 weeks ago via mobile

I want to start off by stating that it was very frustrating not being able to get the dates that I wanted when I called in. Reservation employee named Helen helped me out to the best of her ability. She looked for dates for me to accommodate my family's trip for spring break. The hotel was booked up every day...

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Helpful?
Thank rbrooks722511
thehotelml, Guest Relations Manager at The Hotel ML, responded to this review

Thank you for taking the time to respond about your recent stay with us. We really appreciate your feedback. We can understand it can be frustrating to plan a vacation only to be informed the property is sold out due to the occupancy of the hotel. We are glad to hear our Reservation Agent Helen did everything she could to...

Reviewed 18 April 2017

chloe and chrystyan are the best, my first time visiting coco keys and they was very helpful made my stay a jjoy,what wonderful ppl they have working here and mrs happy from the front desk was so wonderful with her helpful help thjx u all.

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Helpful?
Thank John P
thehotelml, Guest Relations Manager at The Hotel ML, responded to this review

Thank you for taking the time to respond about your recent stay with us. We really appreciate your feedback. We take pride in the level of service we provide and are happy you enjoyed your stay with us. A hotel is defined by the quality of service that it provides to its guests and at times things go wrong however...

Reviewed 13 April 2017 via mobile

Left child's kindle tablet. In room today April 13, 2017 . LIVE only less than hour away... realized it was left behind Called front desk and hotel representative states they never found it. Called several times and at one point put me on hold...but they really didn't...was able to hear them laughing and making comments about the kindle that has...

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Helpful?
Thank Danielle G
thehotelml, Guest Relations Manager at The Hotel ML, responded to this review

Thank you for taking the time to respond about your recent stay with us. A hotel is defined by the quality of service that it provides to its guests. Because our success is measured by how our guests evaluate our services and facilities, I want you to know that the comments and suggestions we receive from our guests are taken...

Reviewed 13 April 2017

Excellent service in the restaurant for breakfast. Chloe, Lena, Linda & Chrystyan were all very helpful. The carpets in some common areas & elevators were not clean. Some rooms & common areas need updating (we stayed on floor 7 and visited floor 4). Higher floors have been renovated. Appears to be a fun place for children (water park & arcade)....

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Helpful?
Thank Colin C
thehotelml, Guest Relations Manager at The Hotel ML, responded to this review

Thank you for choosing to stay with us and taking the time to share the details from your experience with us. We will pass along the kind comments you made regarding our staff from Talia's restaurant. We will work with our housekeeping team to ensure our common areas are a focus. Again, thank for staying with us and we look...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hotel ML offers an exciting new hotel concept focused on providing unparalleled customer service in a warm and welcoming environment. Formerly the Mt. Laurel Marriott. ... more   less 

Additional Information about The Hotel ML

Address: 915 Route 73, Mount Laurel, NJ 08054-1123 (Formerly Marriott Mount Laurel)
Region: United States > New Jersey > Mount Laurel
Price Range: $126 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Hotel ML 3.5*
Number of rooms: 278
Reservation Options:
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Also Known As:
Marriott Mount Laurel
Mount Laurel Marriott
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Questions & Answers

Here's what travellers have asked, with answers from The Hotel ML staff and other travellers.
11 questions
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Questions? Get answers from The Hotel ML staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“they are all great”
johnpL8441YQ, 18 Apr 2017 | Read review
“Choose a renovated room”
colincG3939HB, 13 Apr 2017 | Read review
“Perfect for kids not for couples”
nottien, 19 Mar 2017 | Read review
“Request a room in the upper level floors”
Ioann4, 21 Feb 2017 | Read review
“Lower floors have access to the outdoor pool,”
Bjackman, 8 Feb 2017 | Read review
5 of 5
Travelocity
US$85* /night
View Deal
Booking.comUS$103
TripAdvisorUS$85
The Hotel MLUS$103
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*Disclaimer
Prices are for 1 room, 2 adults
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