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We've stayed here a few times now and the renovations were very nice. The breakfast was ok, nothing special. The lobby had a strong chlorine odor as it's next to the pool. Our room also had a weird odor, don't know if the previous occupant...More
Thank Rich D
Response from Ekaterina S, Manager at Fairfield Inn & Suites Mt. LaurelResponded 27 March 2015
Thank you for your recent survey on your stay with us. The smell of the chlorine from the pool is one thing we are try to get rid of and still in process testing items that will elimate the smell when you walk in. I...More
The hotel Fairfield has been renovated and the lobby and rooms are very attractive and clean. However, it does not look good when one sees a clean up cart in the hallway from the time one checks in to the time one checks out. Also,...More
1 Thank Traveler2AM
Response from Ekaterina S, Manager at Fairfield Inn & Suites Mt. LaurelResponded 15 March 2015
Thank you for your recent stay with us, we take our guest feedback's very serious. We have recently updated our internet speed and internet provider, and are in the process of updating all hard wire trouble shoot information in rooms. I understand your frustration with...More
Nice place - clean. Room big enough. Lots of TV channels. Good breakfast selection - even a couple vegan-y choices. Exercise room was functional. Staff very friendly. Not sure why these hotels go to the trouble of a small indoor pool - so rarely see...More
Response from Ekaterina S, Manager at Fairfield Inn & Suites Mt. LaurelResponded 6 March 2015
We appreciate your feedback and are delighted to hear that you had a great stay. Our pool actually gets used a lot on weekends with families and sports teams that travel, which I agree with you other times the pool doesnt get used at...More
I'm ending our planned 3 night stay 2 days early. The room was clean and fresh.
The staff was courteous but a little curt and appeared to lack adequate customer service training. Upon check in the clerk appeared flustered and skipped much the normal explanation...More
1 Thank ClinchMtnMan
Response from Ekaterina S, Manager at Fairfield Inn & Suites Mt. LaurelResponded 4 March 2015
I am sorry to hear that your stay was cut short with us, do to the lack of customer service and room issues during your stay. We train all of our employees to provide the best customer service and in your case you did...More
I had stayed at this hotel previously for a wedding and chose it again when I returned to NJ for a family funeral. As a single woman traveling alone, I always find Marriott properties to be exceptional in their offerings. Fairfields are not fancy, but...More
Response from Mary B, Manager at Fairfield Inn & Suites Mt. LaurelResponded 7 February 2015
Thank you for chosen our hotel again for your visit to NJ even though this time it was not for a happy event. I would agree with you being a woman and having to travel alone can be difficult, but one thing about Marriott properties...More
US$101 - US$171 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Fairfield Inn And Suites Mt. Laurel ,
Fairfield Inn & Suites Mt. Laurel Hotel Mount Laurel ,