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Holiday Inn Express Neptune

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Holiday Inn Express Neptune
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307 Reviews from our TripAdvisor Community

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Showing 300: English reviews
New York City, New York
Reviewed 19 March 2015

Absolutely a wonderful experience in terms of the quality of the property and the staff is extraordinary. The rooms are spacious and clean. The staff from front desk to housekeeping are wonderful. Say a special hello to Susana at the front desk as she is very warm, professional and goes out of her way to make sure that your experience...

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Helpful?
Thank D O
Jenny F, Manager at Holiday Inn Express Neptune, responded to this review

Dear D O, Thank you so much for this outstanding review! We are thrilled to hear that our exceptional staff really stood out and were friendly and accommodation for the duration of your stay. Your review will definitely be share with the entire staff, as I am sure it will brighten their day. Thank you again for the 5-star review,...

Jersey City, New Jersey
Reviewed 19 March 2015

Stayed here for business trip hotel is in a great location close to shops. Staff was very accaccommodating, rooms were clean and spacious. Will recommend hotel and definitely. Will be back. Get room high floor facing the back!

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Helpful?
Thank adrianne k
Jenny F, Manager at Holiday Inn Express Neptune, responded to this review

Dear adrianne k, Wow - thank you! We are very happy to hear that you completely enjoyed your stay with us! We greatly appreciate your wonderful review and your recommendation to other travelers. We hope to see you again soon! Sincerely, Holiday Inn Express & Suites Neptune

Reviewed 18 March 2015

Excellent workers and very kind and helpful throughout the whole process of staying there. It's good to see a hotel have nice workers who are always on task. Next time I'm in the area or surrounding areas I will stay there again

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Helpful?
1Thank NancyMorea
Jenny F, Manager at Holiday Inn Express Neptune, responded to this review

Dear NancyMorea, Thank you for the 5-star review! We are pleased that you completely enjoyed your stay and found our entire staff to be friendly and accommodating for the duration of your stay. We greatly appreciate your review, and we hope you choose to stay with us again soon. Sincerely, Holiday Inn Express & Suites Neptune

Reviewed 18 March 2015

Spent a few nights here for a business trip back in jan 2015 The staff was very friendly and accommodating! The woman who helped me directly was more than wonderful, her name was azucena She was very warm and helpful I would def stay again next time im in town!

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1Thank Gregoryjames22
Jenny F, Manager at Holiday Inn Express Neptune, responded to this review

Dear Gregoryjames22, Thank you for sharing your experience at the Holiday Inn Express & Suites Neptune! We are happy to hear you completely enjoyed your stay with us back in January. Thank you again for the wonderful review, and we look forward to your next stay! Sincerely, Holiday Inn Express & Suites Neptune

Asbury Park, New Jersey
Reviewed 18 March 2015

the staff, is awesome especially one housekeeper imparticular latea did an excellent job with my room very hands on and nice there need to be others just like her great her job and provides excellent service needs to be reward greatly.

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Helpful?
1Thank sterling0710
Jenny F, Manager at Holiday Inn Express Neptune, responded to this review

Dear sterling0710, Thank you for the 5-star review! We are absolutely thrilled you enjoyed your stay and the wonderful service provided by our staff. We will be sure to share your review with everyone as I am sure it will brighten their day. Thanks again, and we hope you choose to stay with us again soon. Sincerely, Holiday Inn Express...

Reviewed 18 March 2015

my experience was one of the best love this place. I love the friendly hotel staff and the breakfast was delicious hot fresh and ready on time. I feel this could be one of the best hotels in this area and is one of my favorites.

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Helpful?
1Thank Latea L
Jenny F, Manager at Holiday Inn Express Neptune, responded to this review

Dear Latea L, Thank you for the 5-star review! We are absolutely thrilled you had a fantastic stay with us and enjoyed the breakfast options. We greatly appreciate your review, and we hope you choose to stay with us again soon. Sincerely, Holiday Inn Express & Suites Neptune

Wayne, New Jersey
Reviewed 13 March 2015

The staff, especially Suzy and Courtney are awesome. Ownership still failed to fix noisy hollow door problem though, so every time someone closes their door, it sounds like a shotgun went off in the halls.

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Helpful?
Thank Kihara33
Jenny F, Manager at Holiday Inn Express Neptune, responded to this review

Dear Kihara33, Thank you for taking the time to review your recent stay with us at the Holiday Inn Express & Suites Neptune! We are glad you enjoyed your stay and found out staff to be exceptional. We do apologize you experienced some noise. This will be addressed with management as we are always looking for ways to improve the...

Union, New Jersey
Reviewed 28 February 2015

Stayed at the Holiday Inn in Neptune last night and was treated like a king by the employee named Jeri. She was so sweet and respectful. She couldn't do enough for me and my wife. Thank You Holiday Inn.

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Helpful?
Thank Ben J
Jenny F, Manager at Holiday Inn Express Neptune, responded to this review

Dear Ben J, Thank you for the 5-star review! We are absolutely thrilled that Jeri provided exceptional service and assisted you and your wife with all your needs and wants for the duration of your stay. We greatly appreciate the wonderful review, and we hope you choose to stay with us again soon. Sincerely, Holiday Inn Express & Suites Neptune

Bradley Beach, New Jersey
Reviewed 17 February 2015

I will begin by stating the positive points of this hotel. The hotel itself is fairly new and very clean. The rooms are a decent size and could fit a small family comfortably. That being said, I will get to my review of what I experienced that night. My husband and I decided to stay at this hotel that evening...

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Helpful?
1Thank carolpi67
Jenny F, Manager at Holiday Inn Express Neptune, responded to this review

Dear carolpi67, Thank you for taking the time to review your recent stay at the Holiday Inn Express & Suites Neptune. We sincerely apologize for the inconveniences you experienced during your stay, and we would like to take this opportunity to address your concerns. We have spoken with management, and we understand that upon your arrival there was a sports...

Lakewood, New Jersey
Reviewed 4 February 2015

We were considering this place for our weekend family get-together. We dealt with Kristi from sales and she was extremely helpful and patient in answering all our questions and making sure our requests could be accommodated. Ultimately we decided on this place because of her and because we really liked the actual hotel. Once we got there the hotel staff...

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Helpful?
Thank Moshe L
Jenny F, Manager at Holiday Inn Express Neptune, responded to this review

Dear Moshe L, Thank you for choosing the Holiday Inn Express & Suites Neptune to host your family get-together! We are pleased to hear Kristi's exceptional customer service helped make you decision. We greatly appreciate the wonderful review, and we to see you and your family again soon! Sincerely, Holiday Inn Express & Suites Neptune

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Stay Smart(R) at the brand new Holiday Inn Express Hotel of Neptune, NJ, ideally situated near exit 102 (coming from the North) and exit 100A (coming from the South) of the Garden State Parkway, minutes from the Jersey Shore Premium Outlets, Asbury Park Boardwalk and beautiful Jersey Shore Beaches. Enjoy our wide array of just built first-class features - a heated, indoor pool, 24-hour business center and state-of-the-art fitness center. We offer attentive service with a personal touch. Guests must be 21 years of age or older to check in (some exceptions apply). Valid photo ID and credit card required at check in. For arrivals from Memorial Day through Labor Day, cancellations may be made by 6pm at least one day prior to arrival. For arrivals after Labor Day and before Memorial Day, cancellations may be made by 6pm on the day of arrival. ... more   less 

Additional Information about Holiday Inn Express Neptune

Address: 3510 State Route 66, Neptune, NJ 07753-2603
Region: United States > New Jersey > Neptune
Price Range: $147 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Neptune 2.5*
Number of rooms: 95
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Also Known As:
Holiday Inn Express Neptune Hotel Neptune
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Neptune staff and other travellers.
6 questions
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Questions? Get answers from Holiday Inn Express Neptune staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have small children who go to bed early, you may want to request a room further away from social room or on another floor.”
 of 5 bubbles annegC7801WG, 20 Mar 2017 | Read review
“Back of building is simply silent -- trees to the next property”
 of 5 bubbles kennethfb, 4 Jan 2017 | Read review
“I enjoy the bottom floor!!”
 of 5 bubbles 919brendaj, 30 Dec 2016 | Read review
“We had a nice room on fourth floor away from traffic...very quite”
 of 5 bubbles lynnl519, 14 Nov 2016 | Read review
“Corner suites are very quiet”
  • Suite Living Room
  • Massive shower, no separate hose, overhead only
  • Suite Living Area
  • Bedroom
  • Nice Touch
 of 5 bubbles H5055BTjohnr, 14 Oct 2016 | Read review
5 of 5