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The Heldrich Hotel & Conference Center

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The Heldrich Hotel & Conference Center
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657 Reviews from our TripAdvisor Community

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Showing 638: English reviews
Paramus, New Jersey
Reviewed 1 week ago

Nice hotel. Self parking is around the corner which was tedious. I suppose I could have dropped off my luggage and then parked but the valet never suggested it. Or maybe he was security. The room was spacious and comfortable.

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Helpful?
Thank Windsong70
Management response:

Dear Windsong70, thank you for taking the time to review your recent stay. We are happy to hear that it was a good one and that you were able to enjoy our spacious and comfortable rooms. We apologize that the valet team did not suggest getting situated with check-in before self parking your vehicle. We will follow up with them...

Washington
Reviewed 1 week ago via mobile

Well I am on a business trip and this reservation was made by my host. I am very impressed with the staff...very professional. The food....fantastic. Even the location...provided you use the valet service. Good in room coffee. But the darn pillows....four logs of about three feet long and as hard as wood. Had to call downstairs at 0300 to get...

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Helpful?
Thank Jack C
Management response:

Dear Jack C, thank you for your great review of your recent stay. We are happy to hear that you were impressed by our professional staff, fantastic food, and great location in the heart of New Brunswick. We are also sharing your feedback with our housekeeping team to followup with our pillows. We hope to welcome you back soon. Thank...

New Brunswick, New Jersey
Reviewed 2 weeks ago

A very nice place to have a function for more than 250 people. The staff and managers were all very friendly. The rooms were spacious and clean. The food was also very tasty. Only thing that needs attention is Valet for large functions. They were shorthanded.

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Helpful?
Thank Ronald S
Management response:

Dear Ronald S, thank you for your great review. We are happy to hear that you and your family had a wonderful celebration weekend. We look forward to welcoming you back soon. Thank you again.

Philadelphia, Pennsylvania
Reviewed 3 weeks ago

The best feature of the Heldrich is the location -- central to key spots in downtown New Brunswick, very accessible to theaters, local restaurants, comedy club, stores; even walkable to Rutgers U campus destinations, if you want to roam on foot. Hotel pros: great location, friendly staff, pretty good room rates, good room size, quiet overnight stay. Hotel cons: room...

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Helpful?
Thank HeatherM11
Management response:

Dear HeatherM11, thank you for taking the time to review your recent stay with us. We are happy to hear that you enjoyed our friendly staff and a quiet overnight stay in our great location of downtown New Brunswick. We are sharing your feedback about the mattress and pillows with our housekeeping team for followup. We hope to have the...

Columbia, Maryland
Reviewed 4 weeks ago

This is what you will look like when you are 72 and beginning to get out of shape! Sections of the hotel (just like your body) are working fine and very clean. It was the little things like: plaster coming off shower ceiling in bathroom, pay for everything - $4 for bottle of water, mix-up on billing for valet service,...

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Helpful?
Thank X8512LQwilliamp
Victor R, Manager at The Heldrich Hotel & Conference Center, responded to this review

Dear x8512LQwilliamp, thank you for taking the time to review your recent stay. We have shared your feedback with our maintenance and housekeeping departments for follow up. We hope to welcome you back in the near future. Thanks again for your feedback.

London, United Kingdom
Reviewed 4 weeks ago

Our stay met the expectations, the staff was friendly and the room spacious. The hotel is well located but quite impersonal. The breakfast buffet was nothing special and the room service overpriced. The coffee machine in the room was terrible but I guess in line with the US coffee standard. Overall, a good choice for a stay in New Brunswick.

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Helpful?
1Thank TalpinaT
Victor R, Manager at The Heldrich Hotel & Conference Center, responded to this review

Dear TalpinaT, thank you for taking the time to review your recent stay. We are happy to hear that you enjoyed our spacious rooms and friendly staff. We hope to welcome you back soon. Thank you again for your feedback.

New Jersey
Reviewed 4 weeks ago

Good location, nice rooms, good price. Had a very good time. Walked to the brew pub for a drinks/food before the show. Will be back. Very affordable for a night away and a show. Would recommend. Fun time.

Review collected in partnership with this hotel
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Helpful?
Thank ilovesummer2
Victor R, Manager at The Heldrich Hotel & Conference Center, responded to this review

Dear ilovesummer2, thank you for your great review of your recent stay. We are happy to hear that you had a very good time, enjoying our nice rooms and great location. We hope to welcome you back soon. Thanks again.

Boston, Massachusetts
Reviewed 4 weeks ago

Nothing like the website. Wifi was a charge - per day, per device. There was nothing in the room describing amenities, hotel services, area restaurants. Nothing. 3 people on the reservation but only 2 of everything. Had to ask for pillows, towels. I guess I expected something special. Had a cheaper, nicer stay at a chain hotel the previous night....

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Helpful?
2Thank karih576
Victor R, Manager at The Heldrich Hotel & Conference Center, responded to this review

Dear Karih576, thank you for taking the time to review your recent stay. We apologize that you did not feel accommodated during your visit. We have shared your feedback with our housekeeping department to ensure that more amenities are provided for anyone with more than 2 guests in the room. Thank you again for your feedback. We hope to welcome...

Draper, U
Reviewed 17 February 2017

We come to New Brunswick almost every weekend from Feb - May to watch our son play lacrosse. We decided to try the Heldrich for a change. I was surprised when they wanted to charge $11+ per device for wifi and $25 to park the car. It's a nice hotel, but other options are available in the area. We have...

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Helpful?
1Thank Susie R
Victor R, Manager at The Heldrich Hotel & Conference Center, responded to this review

Dear Susie R, Thank you for taking the time to write a review about your recent stay. I apologize that for the Wi-Fi charge but we had many complaints about it being slow from other guests. We decided to upgrade our system and have one of the fastest download and upload speeds for our guests to use (4 devices per...

Gaithersburg, Maryland
Reviewed 15 February 2017

this was an excellent trip. i really love staying at the Heldrich. they're always prompt and courteous. the rooms are always clean. there is public transportation close by. an hour long trip gets you into NYC.

Review collected in partnership with this hotel
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Helpful?
Thank sgt621
Victor R, Manager at The Heldrich Hotel & Conference Center, responded to this review

Dear sgt621, thank you for your great review. We are happy to hear that you had an excellent trip and enjoyed our courteous staff and clean rooms. We hope to have the pleasure of welcoming you back soon. Thanks again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Christopher's Restaurant at the Heldrich
Christopher's Restaurant at the Heldrich
Cuisines: American, Contemporary
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
The Heldrich Hotel - where ordinary is obsolete. Located in the heart of New Brunswick, New Jersey, a place where elegance, opulence and ambiance go hand-in-hand with innovation. Where meetings are engineered for results, and your leisure experience is sure to be unforgettable. Located within a few steps of the cultural hub of the city, and a short walk to public transportation and Rutgers University, meet me at The Heldrich! ... more   less 

Additional Information about The Heldrich Hotel & Conference Center

Address: 10 Livingston Avenue, New Brunswick, NJ 08901
Region: United States > New Jersey > New Brunswick
Price Range: $187 - $458 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Heldrich Hotel & Conference Center 4*
Number of rooms: 235
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Also Known As:
The Heldrich Hotel New Brunswick
Heldrich New Brunswick
Heldrich Hotel New Brunswick
The Heldrich Hotel & Conference Center New Brunswick, New Jersey
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Questions & Answers

Here's what travellers have asked, with answers from The Heldrich Hotel & Conference Center staff and other travellers.
5 questions
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Questions? Get answers from The Heldrich Hotel & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“pig in a poke. Many are great, some look over the ac unit on the roof.”
 of 5 bubbles Persnickety62, 26 Mar 2017 | Read review
“Visit Princeton, very near!”
 of 5 bubbles kume27, 26 Mar 2017 | Read review
“we had a corner king room and it was huge. great windows made the room bright and cheerful ”
 of 5 bubbles pattyc319, 21 Mar 2017 | Read review
“The one and only improvement I could wish for was that they had more selection of pillows for the bed. The pillows were all hard for my taste. I'd have liked a softer pillow. Everything else was excellent.”
 of 5 bubbles susannB1762FW, 20 Mar 2017 | Read review
“Ask for a room that has been recently updated.”
 of 5 bubbles X8512LQwilliamp, 1 Mar 2017 | Read review
5 of 5