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Ramada Plaza Newark Liberty International Airport

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Ramada Plaza Newark Liberty International Airport
Ramada Plaza Newark Liberty International Airport
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1,048 Reviews from our TripAdvisor Community

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There are newer reviews for Ramada Plaza Newark Liberty International Airport
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Showing 960: English reviews
Reviewed 22 February 2016

I have an upgrade to my room, a front desk service that was second to none. The front desk attendee (Joe) said all the right thing and could not do more to make my stay here at the hotel more satisfying; he call the room to ensure I was settled and that I have all I wanted, i will come...

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Helpful?
Thank Paullando R
George D, Director of Guest Services at Ramada Plaza Newark Liberty International Airport, responded to this review

Dear Paullando R: Thank you so much for your feedback!! We are glad that you made the most of your stay. Our team members are committed to make every guest feel at home. We have already reached out to Joe and let him know about the kind words you had for him. We appreciate your recommending us to your friends...

Staten Island, New York
Reviewed 22 February 2016

Review collected in partnership with Ramada
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Helpful?
Thank Quentin821
George D, Director of Guest Services at Ramada Plaza Newark Liberty International Airport, responded to this review

Chelmsford, Massachusetts
Reviewed 21 February 2016 via mobile

Security couldn't quiet neighbors. We eventually changed rooms at 3 am in the morning. Also note low price gor hotel bur unlike other nearby hotels they charge $16 per day for parking. Will not return.

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Helpful?
Thank gzbyrne
George D, Director of Guest Serivces at Ramada Plaza Newark Liberty International Airport, responded to this review

Dear Gzbyrne: Thank you for your review and letting us know of your issues during your stay. Guests are the number one priority at our Hotel and should someone be dissatisfied with their experience, we work very hard to correct this immediately and in a timely fashion in order to turn their experience around. We fully empathize with the situation...

Oakland, California
Reviewed 20 February 2016

Review collected in partnership with Ramada
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Thank secretariat2016
George D, Director of Guest Services at Ramada Plaza Newark Liberty International Airport, responded to this review

Long Island, New York
Reviewed 20 February 2016

Just stayed 1 night and parked for 6 during Presidents week. We slept over on the 0 degree day and it was pretty windy out. We had to get a room change because the wind was howling thru the window. Once assigned to a lower floor, we didnt hear it. The beds (we got a 2 double room) were terrible...

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Helpful?
Thank MikeCtravel
George D, Director of Guest Services at Ramada Plaza Newark Liberty International Airport, responded to this review

Dear MikeCtravel: Thank you for your feedback regarding your stay at the Ramada Plaza- Newark Liberty Airport. We are deeply sorry we fell below your expectations. Our Hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your comments are very troubling and will certainly be looked into and discussed with...

Indianapolis
Reviewed 19 February 2016

Returning from St Thomas thru Newark, our evening flight to Indy was cancelled. we were able to find lodging at this Ramada. it was fairly close to airport, and very comfortable. Great value for the accomodations. i would recommend it.

Review collected in partnership with Ramada
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Helpful?
Thank Ventura9
George D, Director of Guest Services at Ramada Plaza Newark Liberty International Airport, responded to this review

Dear Ventura9: Thank you for rating us 5 of 5 stars. Our hotel takes great pride in service and cleanliness and for that reason we take great pleasure when we get rated so highly by our guests. Thank you again and we look forward to serving you in the future.

Brick, New Jersey
Reviewed 19 February 2016

It began when park, sleep, fly failed to send a confirmation to the ramada. I dealt with Phylis at reception via telephone. she worked on my issue until she finally got it resolved with her supervisor. We were only staying for one night before our flight. Due to a bad storm, were actually there for 3 nights . The reception...

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Helpful?
Thank Smedley495
George D, Director of Guest Services at Ramada Plaza Newark Liberty International Airport, responded to this review

Dear Smedley495: Thank you so much for your feedback!! We are glad that you made the most of your stay. Our team members are committed to make every guest feel at home. We will be reaching out to Phyllis and the rest of our Team to advise them of your kind words. We are happy your issue was resolved and...

Toano, Virginia
Reviewed 19 February 2016

Very positive experience. Last minute stay due to weather and flight cancellations. Airport shuttle ver efficient. Nice accommodations. Safe.

Review collected in partnership with Ramada
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Helpful?
Thank janetd793
George D, Director of Guest Services at Ramada Plaza Newark Liberty International Airport, responded to this review

Dear Janetd793: Thank you for rating us 5 out of 5 stars!! Our hotel takes great pride in service and cleanliness and for that reason we take great pleasure when we get rated so highly by our guests. We are glad you were able to take advantage of our airport shuttle and the other features our hotel has to offer...

Apollo, Pennsylvania
Reviewed 19 February 2016

Due to a delayed flight we were forced to stay overnight in Newark and since the airline was paying for our layover - this was where we had to stay. When we checked in we were asked if we preferred a room with a king size bed or two doubles. I told the woman that we'd prefer the king. When...

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Helpful?
Thank jaden144
George D, Director of Guest Services at Ramada Plaza Newark Liberty International Airport, responded to this review

Dear Jaden144: I just read your review and wanted to take the time to apologize for your experience at the Ramada Plaza – Newark Liberty Airport. Thank you for your honest feedback. I regret that your hotel stay was less than satisfactory and that your general impression of the hotel was not what you expected. Please accept our sincerest apology...

Miami, Florida
Reviewed 18 February 2016

Overall I'm very happy with the everything staff, cleaning ness, room service. The only thing I was not happy with was the parking fees. They never said anything to me and I came to find out after I checked out.

Review collected in partnership with Ramada
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Helpful?
Thank Kristina572
George D, Director of Guest Services at Ramada Plaza Newark Liberty International Airport, responded to this review

Dear Kristina572: Thank you for your honest feedback. It's nice to know that our Team and rooms were up to par in delivering comfort and exceptional service during your reservation. We would like to apologize for not communicating our parking fees to you upon check in and will address this point to our Front Desk team. Again, thank you for...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
THE EVOLUTION HAS BEGUN! The Ramada Plaza's long awaited top to bottom renovation is almost complete! Come give our hotel another try, we have made dramatic strides in making The Ramada Plaza Hotel the great hotel our guests deserve! Our guest ready team is here to make you feel at home. Every one of our 412 rooms and public areas are part of a major improvement program we are sure you will love the new modern decor.All of our rooms offer, Free WiFi, coffee and coffee makers, irons/ironing boards, in-room Movies, Ramada Plaza branded amenities, daily housekeeping, airport shuttle and more!Park and Fly at The Ramada Plaza, we offer room night and long term parking packages.We have an outstanding restaurant Teddy's Bar and Grill, arguably the best service and quality food at any of the airport hotels! Daily specials, comfortable and inviting atmosphere. Give it a try, you won't be dissapointed!Want to grab a quick snack, our Corner Cafe is open 24 hours, coffee, tea, pizza, beverages, sandwiches and sweets all at your finger tips 24/7 in the hotel lobby!Ramada Plaza offer 12,000 sq.ft. of meeting rooms and ballroom space. Having a corporate or social function? Need to organize a quick meeting, we can accommodate meetings and groups from 10 - 400 people (depending on set-up requirements.) Come witness the EVOLUTION at the new and improved Ramada Plaza, Newark Airport. We are here for you, our valued guest. We understand customer service and look forward to serving you! ... more   less 

Additional Information about Ramada Plaza Newark Liberty International Airport

Address: 160A Frontage Road, Exit off of 1-9, Newark, NJ 07114
Region: United States > New Jersey > Newark
Price Range: $112 - $1,604 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ramada Plaza Newark Liberty International Airport 3*
Number of rooms: 412
Reservation Options:
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Also Known As:
Holiday Inn Newark
Newark Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Ramada Plaza Newark Liberty International Airport staff and other travellers.
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Questions? Get answers from Ramada Plaza Newark Liberty International Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All 5 rooms we have tried were in poor condition”
  • LOBBY: Disgustingly dirty, torn, my Dad fell trying to sit on one because it sinks and is no sup
  • Several cracks, chips and scratches throughout
  • Chips and dents and walls discolored and peeling all over several different rooms
  • Dirt, dents and scrapes in every room we have stayed in, 5 different rooms.
 of 5 bubbles bethhort, 8 Feb 2017 | Read review
“I never think about this, but you should probably ask for rooms opposite the airport.”
 of 5 bubbles 46hazel, 4 Jan 2017 | Read review
“Upper floors will give you a better view.”
 of 5 bubbles SubrotoVaradkar, 2 Jan 2017 | Read review
“Waiting room for stay beyond checkout, Food reasonably priced generous proportion and excellent quality.”
 of 5 bubbles KomMNHome, 8 Dec 2016 | Read review
“Not sure about the other rooms but my room on the 6th floor left a lot to be desired.”
 of 5 bubbles 858toddb858, 18 Nov 2016 | Read review
5 of 5