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This Hotel was cramped. The rooms were small. The bathrooms were small. The heat was stuck on at a low level and we had to sleep with the window open. The rooms were ‘ok clean’. Parking was a nightmare on occasion. The hotel lot turned...More
My wife and I stayed at this hotel for three nights during a recent trip to New York. The hotel was very comfortable and staff were helpful. There was a plentiful buffet breakfast available each morning, and we filled up before going out touring. The...More
Just finished a tradeshow here. Good parking and reasonable rates. Great breakfast staff and options. Great rooms and view. Only downside was multiple issues our group had with checkin staff. They struggled to communicate some issues.
Hotel was clean and the service was okay. Rudy (the shuttle driver) was an absolute joy, so friendly and absolutely hilarious! He was knowledgeable and gave many tips on how to navigate the city. Also reccomending a few restaurants which were delicious! I wish I...More
Ended up here after a very exhausting long day of travel at which point we just need a clean bed to lay our heads down
All appearances looked good
My wife immediately crashed and after a few minutes got up staying something smelled like dirty...More
Response from BlessonS2, Manager at Best Western Plus Robert Treat HotelResponded 1 week ago
We are so sorry to hear about the experience you had during your stay at the Best Western Plus Robert Treat Hotel. This is an unfortunate situation and, quite honestly, unheard of at the hotel. I'm sorry your wife had this experience. I...More