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DoubleTree by Hilton Hotel Newark Airport

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1,323 Reviews from our TripAdvisor Community

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Showing 1,274: English reviews
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Tabernash, Colorado
Reviewed 4 days ago NEW

Great customer service from reception! The location is great for getting to the airport quickly and not too much airport noise if in a room facing away from the airport. Parking was easy (but it is $17 per night which I find to be ridiculous). Room was very clean. Bathroom is very small and hotel itself feels outdated but a...

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Helpful?
Thank TravelAgentAmyZ
Madison, Wisconsin
HOTEL’S FAVOURITE REVIEW
Reviewed 5 February 2017

My husband and I travel to NYC often and we always fly into Newark, NJ airport and stay at the Hilton Double Tree for many reasons. The staff is always nice and helpful and very friendly, not to mention you get a chocolate chip cookie whenever you ask ! Also it offers shuttle service to the Newark airport for free....

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1Thank Heidi1168
About Hotel's Favourite Review
DoubletreeNewark, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review

It has been a pleasure to have you and your husband stay with us for your NYC getaway and we thank you for your review and continued loyalty. As you had mentioned, our convenient location with our complimentary shuttle service is perfect for exploring the city without having to spend a lot. We are thrilled you enjoyed this along with...

Baltimore, United States
Reviewed 4 days ago NEW

Clean and comfortable room, staff very helpful especially during spring snow and ice event. Meeting rooms were comfortable. I do not have to stay in this hotel for the event but I have always found the rooms and service above average

Review collected in partnership with DoubleTree by Hilton
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Thank Frederic A
Raleigh, North Carolina
Reviewed 4 days ago NEW

I usualy stay at this hotel at least twice a month, and never once have i been the slightest unsatisfied about the service, the van runs every 15 minutes from the airport all drivers are on time and extra helpful plus its only a 5 min ride. the front dest staff is always happy to see you & very welcoming...

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Thank anouarchahlaouy
Pasco, United States
Reviewed 4 days ago NEW

poor customer service by employees dealing with airport pickup and a lack of truthfulness by manager in charge when a request for help with room service was requested. This attitude has changed in the past 6 months.

Review collected in partnership with DoubleTree by Hilton
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Thank robertbZ6713NK
Seattle, United States
Reviewed 4 days ago NEW

Food was not even reasonably tasteful. I’d rate it 1 or 2 Stars at best. After a long flight I had no expectations of a fine dining experience. It was late and I was just hungry. The dish I had was nearly inedible, where I not famished, I would have left it. In retrospect, I wish I had. The other...

Review collected in partnership with DoubleTree by Hilton
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1Thank F3235VVmichaelk
Houston, Texas
Reviewed 6 days ago NEW

Problems with food and food service. A reduced menu and an overwhelmed kitchen. For instance, I ordered a steak sandwich, and after a very long wait,received a Turkey and Bacon club on untoasted white bread, which was unappetizing fashion.

Review collected in partnership with DoubleTree by Hilton
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1Thank W9789PCkatherines
US
Reviewed 1 week ago

We stayed two nights. During that time, our room was 90 degrees and could not be fixed, housekeeping never came, the roof leaked and water dripped into buckets everywhere. And the restaurant ws q joke. We waited TWO HOURS for our food both nights and it ws wrong when it came. Restaurant manager was terrible and kept saying food was...

Review collected in partnership with DoubleTree by Hilton
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1Thank robbinbobbin
Wilkes-Barre, Pennsylvania
Reviewed 1 week ago

We stayed before and after a flight out of Newark. Clean rooms and property over all, friendly staff, beautiful atrium, prompt shuttle, very close to airport and a wonderful bartender! Would definitely stay here again. (Love their chocolate chip cookies too!)

Review collected in partnership with DoubleTree by Hilton
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Thank CPeck18
New York City, New York
Reviewed 1 week ago

Great hotel, first time trying to find the entrance might be little hard, but once you got get there it's not bad at all. The hotel room can use a little update but over all it's a very comfortable stay.

Review collected in partnership with DoubleTree by Hilton
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Thank JetTravel911

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
With 24-hour shuttle service from and to Newark Liberty International Airport, this full service hotel offers comfortable guest rooms, a choice of food & beverage outlets. Our Fitness Center and indoor heated pool are for hotel guests only. The hotel is conveniently located and a short train ride away to Newark and New York City, as well as Liberty State Park and NJ cruise piers. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Newark Airport

Address: 128 Frontage Rd, Newark, NJ 07114
Region: United States > New Jersey > Newark
Price Range: $178 - $310 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Newark Airport 3.5*
Number of rooms: 502
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton Hotels Direct, Booking.com, Orbitz, Hotels.com, Priceline and Despegar.com so you can book your DoubleTree by Hilton Hotel Newark Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Newark
Sheraton Hotel Newark Nj
Newark Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Newark Airport staff and other travellers.
34 questions
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Questions? Get answers from DoubleTree by Hilton Hotel Newark Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the rooms facing the outside are quitter than the ones facing the inside especially if there is some kind of event.”
 of 5 bubbles anouarchahlaouy, 20 Mar 2017 | Read review
“Go to another hotel. This hotel is total garbage.”
  • Dirty floor
  • Water stain on ceiling
  • holes in curtains
 of 5 bubbles GARYP937, 23 Feb 2017 | Read review
“Always best to have a room on a higher floor just because of lobby and pool noise.”
 of 5 bubbles 681dougs, 29 Dec 2016 | Read review
“Had an inside balcony room overlooking the atrium lobby and pool”
 of 5 bubbles p3navy, 6 Dec 2016 | Read review
“no tips, I have not had any issues to say what floor is good and what floor is not”
 of 5 bubbles ICESISM, 30 Nov 2016 | Read review
5 of 5