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DoubleTree by Hilton Hotel Newark Airport

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DoubleTree by Hilton Hotel Newark Airport
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1,302 Reviews from our TripAdvisor Community

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Showing 1,255: English reviews
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Arizona
Reviewed yesterday NEW

Staff was great, except for shuttle guys. Room was filthy and in disrepair. Sheets had hairs from last guest, obviously were not changed. One phone in room was inoperable. Hole in bathroom door. Won't stay here again.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank BG1985
Parlin, New Jersey
HOTEL’S FAVOURITE REVIEW
Reviewed 12 March 2016

Hotel staff friendly and helpful. We stayed at the Double Tree Newark Airport the night before flying out on 1 weeks vacation. We used the Parking facility that is on the Premises. Rooms were clean, and food was good in restaurant. The hotel shuttle was prompt and driver was friendly.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Diane B
About Hotel's Favourite Review
DoubletreeNewark, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review

How wonderful to read our convenient location next to Newark Liberty Airport worked well for your trip and that you enjoyed our friendly service and hotel shuttle. Thank you for choosing to stay at DoubleTree by Hilton Hotel Newark Airport. We hope you had a wonderful time on your vacation and look forward to seeing you again.

Pennsylvania
Reviewed 2 days ago NEW

One of the best ideas in flying...a reasonably priced room with parking. They take you to the airport and pick you up after your trip. Your car is safe at the hotel. It is very convenient. We use it all the time.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank skipowdersandy
DoubletreeNewark, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review

We are thrilled that you enjoyed the ease and comfort of our hotel and on-site parking for your flight out of Newark Liberty Airport! Thank you for sharing your review and for your continued loyalty. It will be a pleasure to welcome you back to DoubleTree by Hilton Hotel Newark Airport.

bayonne, United States
Reviewed 4 days ago NEW

my overall experience wasn't bad. but I had water soil on my bed at 7 am, I called customer service and they promised to get me replacement sheet at 9 am or thereabout. I didn't get the clean sheets until 3:30 pm. I called the customer service desk until I got tired of calling and they got fade up with...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank ikennao2017
DoubletreeNewark, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review

We value your feedback as it helps us pinpoint areas that we can improve upon with the service we provide. We do regret any delays you experienced with the new sheets you requested and will work with our team to be more attentive to our guests needs. We hope to have the chance to welcome you back the next time...

Weirton, West Virginia
Reviewed 4 days ago NEWvia mobile

Very dated facility, arrived after 9pm, so I didn't want to hassle with changing rooms, filthy carpet greeted me, as evidenced by photo. By the way parking is $19.55 including tax. Thank goodness the bed was comfortable, front desk was friendly. The price does not matter when the filth greets you at the door.

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Helpful?
Thank Dan J
DoubletreeNewark, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review

While we are happy that you appreciated the friendly service and comfort we provide, we do regret any disappointments you had with the carpeting in your guestroom. We want your experience to be enjoyable from the moment you walk into our doors and will work with our team to make improvements. Our hotel is in the process of planning future...

Newark, New Jersey
Reviewed 5 days ago NEW

Really enjoyed the helpful staff at the Newark Doubletree Airport. Comfortable accommodations close to the airport with helpful, friendly staff. Special thanks to Tiana at the restaurant with quick, friendly service.

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Helpful?
Thank njjetset
DoubletreeNewark, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review

It was our pleasure to provide you with attentive service at every turn to ensure your time here was enjoyable! Your kind recognition for one of our team members will be shared with her and we are positive she will be just as excited to read your review. Thank you and we can’t wait to welcome you back to DoubleTree...

houston, United States
Reviewed 6 days ago NEW

The Doubletree is a treat hotel to stay world wide. Great beds, personnel and property. I always have a great stay when staying at the Double Tree or host properties. I do recommend the Double Tree and host hotels to my friends, family and business associates.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank ezekielj2017
DoubletreeNewark, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review

Thank you for your terrific review and recommendation of our hotel! We are delighted that your experience with us has been positive and that you appreciated the comfort and service we enjoy providing. Please come back and visit with us again soon at DoubleTree by Hilton Hotel Newark Airport.

houston, United States
Reviewed 6 days ago NEW

We picked this hotel for its proximity to the airport and the free 24 hr shuttle to the airport. The room was nice, 'tho the bathroom was dated. Hilton Honors members get some nice freebies - snacks/drinks/complimentary wifi.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank D9994TWpablog
DoubletreeNewark, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review

It was a pleasure to have you stay with us before your flight out of Newark Liberty Airport! We are delighted that you enjoyed the convenience of our hotel along with our many amenities we provide like our complimentary shuttle service. As a valued HHonors member, we like to thank you for your review and continued loyalty. We hope you...

Brooklyn, New York
Reviewed 6 days ago NEW

What a terrible experience. I travel a lot. I stay at Hilton and Marriott hotels because they are usually decent. Staying at this hotel was disappointing, to say the least. Checked in online only to be told that the room I selected was rented to another guest. Then the room they put me into was filthy. Stains on the carpet,...

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Helpful?
Thank GARY P
DoubletreeNewark, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review

Your experience is not the lasting impression we want to give and we truly apologize. We are in the planning process of making updates throughout our hotel which include the areas that you had mentioned. Our team has tried to reach out to you and hope that you will contact us back directly so that we can future discuss your...

Parkland, United States
Reviewed 1 week ago

In my trip in this hotel, the housekeeping went just one day to clean the room, in Saturday had a party all night inmy neighbor room, and nobody to the hotel fix the problem, and when i did my check in, the attendant dont gave me the Hilton Honnors benefit, like another Hiton Hotels. I'm dont came back in this...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank andersons560
DoubletreeNewark, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review

As a valued HHonors member, we like to thank you for your review. It is unfortunate that your time here was not enjoyable and that you left disappointed. We will review your comments with our team to ensure we are providing only the best service for our guests. We hope that you will take a moment to reach out to...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
With 24-hour shuttle service from and to Newark Liberty International Airport, this full service hotel offers comfortable guest rooms, a choice of food & beverage outlets. Our Fitness Center and indoor heated pool are for hotel guests only. The hotel is conveniently located and a short train ride away to Newark and New York City, as well as Liberty State Park and NJ cruise piers. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Newark Airport

Address: 128 Frontage Rd, Newark, NJ 07114
Region: United States > New Jersey > Newark
Price Range: $155 - $286 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Newark Airport 3.5*
Number of rooms: 502
Reservation Options:
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Also Known As:
Sheraton Newark
Sheraton Hotel Newark Nj
Newark Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Newark Airport staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Newark Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to another hotel. This hotel is total garbage.”
  • Dirty floor
  • Water stain on ceiling
  • holes in curtains
 of 5 bubbles GARYP937, 23 Feb 2017 | Read review
“Always best to have a room on a higher floor just because of lobby and pool noise.”
 of 5 bubbles 681dougs, 29 Dec 2016 | Read review
“Had an inside balcony room overlooking the atrium lobby and pool”
 of 5 bubbles p3navy, 6 Dec 2016 | Read review
“no tips, I have not had any issues to say what floor is good and what floor is not”
 of 5 bubbles ICESISM, 30 Nov 2016 | Read review
“Ask for a room that does not have a window/balcony surrounding the pool. Not sure if one exists.”
 of 5 bubbles scuneo, 13 Nov 2016 | Read review
5 of 5