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DoubleTree by Hilton Hotel Newark Airport

Expedia.comUS$87*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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DoubleTree by Hilton Hotel Newark Airport
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1,376 Reviews from our TripAdvisor Community

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Showing 1,325: English reviews
Toronto
Reviewed 4 January 2017

Staff not too friendly. Asked for cot 3x before receiving. Room small and not too clean. Asked for extra shampoo, etc and housekeeping did not like it. Just threw at me. Only gave me 1 cookie at beginning and there were 3 guests!!!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank dannysD8580KR
DoubletreeNewark, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review

At our hotel, we believe in providing the best service to our guests and we apologize if your encounter with our team was not positive. We care deeply about your experience and will address your review with our management team so that we can ensure our staff is providing quality care to our guests. We sincerely hope that you will...

Carmel, California
Reviewed 4 January 2017

the front desk is very helpful. The rooms are old and falling apart and needs serious renovation. The hotel is located close to airport but there aren't any restaurants close by. The shuttle service is sketchy and sometimes the wait is more than 45 min. The drivers are not friendly

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank sw12342014
DoubletreeNewark, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review

While it was great to learn you appreciated the attentive service provide by our front desk staff, we do regret if not every interaction you had with our team was positive. Your specific examples will allow us to work with our team to ensure our highest level of customer service is met. We are happy to share with you that...

Coventry UK
Reviewed 3 January 2017

Had no choice to stay here as was New Year's Eve 2016 and couldn't get into manhatten! Suffice to say I wasn't impressed at all with the hotel or the staff In the hotel! (Only staff that were great were the airport shuttle drivers) This hotel feels and looks like it was last updated in 1985! My executive room was...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank kmw4121
DoubletreeNewark, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review

It is disappointing to read your stay was not as you had anticipated and we truly regret that you left dissatisfies. A warm welcoming experience is import to deliver to our guests and we will continue to work with our team to make improvements. Please know, our new management is in the process of planning updates to bring a refreshed...

Temple, Pennsylvania
Reviewed 3 January 2017

Great hotel for the price. Easy drive to Newark where you can take the train to NYC in just 20 minutes. Price for parking was a bit extreme though. At $16 per night, it is hardly worth the savings on the room. You could park at the nearby airport off site lot for less.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank kennyw2017
DoubletreeNewark, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review

How great to read you enjoyed our central location making it a breeze to spend time in NYC or catch a flight from Newark Liberty Airport. We would like to mention that we offer some great packages when reserving direct, some of which include parking. Thank you for choosing to stay with us at DoubleTree by Hilton Hotel Newark Airport....

Pittsburgh, United States
Reviewed 2 January 2017

The hotel was clean, staff was really nice, front door was out of service and there should have been someone there to open the door for those with several bags, our room toilet was messed up but overall I would for sure stay at the DoubleTree. Staff is always nice and helpful.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank altesial
DoubletreeNewark, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review

Your feedback is appreciated as it lets us know about your time here. Although we are pleased that you enjoyed the service provided by our team, we do regret if not all areas of your stay were positive. We will have our team look into the bathroom in your guestroom and our front door to make the necessary repairs. It...

Watertown, New York
Reviewed 2 January 2017

Love this hotel. If you are a pet love like me this is the hotel for you. The staff is friendly and awesome and the breakfast is a great selection. Great quality sleep, clean rooms, professional staff both at the front and in the dining areas. Free wifi, in-door pool... you name it it's here.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank tyeshiab2017
DoubletreeNewark, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review

It was terrific to learn we are your hotel of choice and that you appreciated our pet friendly atmosphere, comfort and service we provide. Thank you for sharing your review of our hotel. Please come back and visit with us again soon at DoubleTree by Hilton Hotel Newark Airport.

Augusta, Georgia
Reviewed 1 January 2017

Staff very rude, specially at the front desk. Very poor customer service during all my stay. Staff very rude. Specially at the front desk. Very poor customer service during all my stay. Rooms needs better manteinance

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Gustavo Adolfo M
DoubletreeNewark, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review

We want you to only experience the best in service when visiting with us and we truly apologize if interactions with our staff was not positive. We will review your comments with our entire staff to make improvements and to continue to strive to provide a warm welcoming experience to each and every guest. The next time you are in...

Macungie, Pennsylvania
Reviewed 1 January 2017 via mobile

The front desk staff Stella made us feel like home with very attentive and professional attitude. She was friendly and was made us feel welcome. It made our stay perfect. The room was ideal and the breakfast choice was good.

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Helpful?
Thank Milton G
DoubletreeNewark, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review

We feel very fortunate to have the wonderful team work for us and are thankful for your positive words for one of our staff! We will be certain to share your wonderful words for praise with her. Your feedback about your guestroom and our breakfast selections are appreciated and we are pleased they added to your pleasurable experience. Thank you...

Toronto, Australia
Reviewed 1 January 2017

Experience was good, room was very clean, no room services was provided but when we requested they came everyday during our stay. Guests next to our room were very noisy but hotel can't do much about it. Overall hotel was very tidy and clean.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank faizak2017
DoubletreeNewark, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review

It was a pleasure to have you stay with us over the holiday and we are grateful for your review! We are pleased you appreciated the comfort and cleanliness of our hotel. Please know, our team is always available to assist you to ensure your time here is relaxing and would have love to address the issue you has the...

Englewood
Reviewed 30 December 2016

Choose this hotel because if offered a 14-day park and fly experience. Was pleased with the shuttle to the airport, the front desk and the quality of the facility. Each person was pleasant and helpful and the bistro staff was equally amazing the food was very good.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank aja926
DoubletreeNewark, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review

Many of our guests love the convenience of staying with us before flying out of Newark Liberty Airport and we are excited to read that this worked well for you too! Your positive review of our hotel and staff is valued and we thank you for sharing it. It will be a pleasure to welcome you back again to DoubleTree...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
With 24-hour shuttle service from and to Newark Liberty International Airport, this full service hotel offers comfortable guest rooms, a choice of food & beverage outlets. Our Fitness Center and indoor heated pool are for hotel guests only. The hotel is conveniently located and a short train ride away to Newark and New York City, as well as Liberty State Park and NJ cruise piers. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Newark Airport

Address: 128 Frontage Rd, Newark, NJ 07114-3721
Region: United States > New Jersey > Newark
Price Range: $155 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Newark Airport 3.5*
Number of rooms: 502
Reservation Options:
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Also Known As:
Sheraton Newark
Sheraton Hotel Newark Nj
Newark Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Newark Airport staff and other travellers.
34 questions
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Questions? Get answers from DoubleTree by Hilton Hotel Newark Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“go to a different hotel”
850bethr, 28 Apr 2017 | Read review
“Sign up for Hilton Honors prior to staying.”
K3054SQthomasm, 12 Apr 2017 | Read review
“I really enjoyed the hotel view room I had, where you could look out onto the pool and the people around”
948karianneg, 11 Apr 2017 | Read review
“Ask for Edith Vicente - Night Manager”
JRTYtraveler, 10 Apr 2017 | Read review
“the rooms facing the outside are quitter than the ones facing the inside especially if there is some kind of event.”
anouarchahlaouy, 20 Mar 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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