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All reviewsnext yearbath unitdaily maid servicecentral airbooked roomshalf blocknew managementwi filocation is excellentthis past weeka wonderful staycleaning staffbad reviewsfull size refrigeratorrooms were very cleancan't wait to come backocean view
This Hotel was awesome! the staff was great, the rooms were Very clean! I Highly recommend this hotel for families and groups! Most of Our soccer team stayed team stayed together at this beautiful hotel and we all not only had a blast but reserved...More
We have nothing but good things to say about our stay at the Surf Song! I stayed here years ago when I was a young girl and now I was able to go their with my family! Helen was so accommodating and very understanding of...More
1 Thank A TripAdvisor Member
Response from MotelMgmt, Manager at Surf Song Beach ResortResponded 24 August 2017
Thank you so much for taking the time to share your experiences on tripAdisor. I am very happy you and your family had a wonderful vacation and we were able to provide great service. I hope we will see you again very soon as we...More
We stayed in Room 400 this past week. It is a three bedroom, one bath unit. We had five adults and 2 children in our party and there was plenty of room for us. Contrary to what I have read in previous reviews, Room 400...More
Response from MotelMgmt, Manager at Surf Song Beach ResortResponded 7 August 2017
Thank you for sharing your experiences on TripAdvisor, it is wonderful to hear that your vacation was great. The staff and management of the Surf Song thank you for staying with us and hope to see you again soon.
Wasn't sure what to expect but left underwhelmed.The place is filthy-absolutely filthy.Units are not that well equipped with lots of issues.Pools small and cramped.Shouldnt even advertise a jacuzzi because it was luke warm water only and kids used as pool.WiFi not existent.Location is nice -Can't...More
2 Thank golftravelfan
Response from MotelMgmt, Manager at Surf Song Beach ResortResponded 1 August 2017
I am so sorry that you had such a bad experience. It is a shame that you did not bring your concerns to the front office so that it could be addressed. If you could possibly reach out to me so that we can discuss...More
So let's start with.. these are individual condos decor is different per room. You cannot request a specific room if you like its decor. We stayed in room 420 very simple white decor. It was clean. They do not have an ice machine and charge...More
Response from MotelMgmt, Manager at Surf Song Beach ResortResponded 31 July 2017
Thank you for staying with us and for sharing your experiences on Tripadvisor.
We do accept room requests however because of the fact it is run as a hotel and our guests can stay anywhere from three nights or more, we do need to move...More
I also note that your question said that we were given a full refund. That's correct. However, you say you are supposed to be another traveler. That's not true, since I did not say anything about getting a refund in my... More
I also note that your question said that we were given a full refund. That's correct. However, you say you are supposed to be another traveler. That's not true, since I did not say anything about getting a refund in my review. Therefore, you must be a part of Surf Song management misrepresenting yourself as a traveler.
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"Bring plenty data with you, WiFi is constantly losing connection. Steer clear of the pools! You're at..."