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Courtyard Paramus

CourtyardUS$199*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Courtyard Paramus
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193 Reviews from our TripAdvisor Community

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Showing 185: English reviews
Reviewed 16 February 2015

Staff and management is poor hospitality is about person to person contact this place doesn't have it . Marriott is about service i would think im not the only person writing this management was failed.

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Helpful?
1Thank apaez219
Richard H, Manager at Courtyard Paramus, responded to this review

Thank you for taking time to review our hotel. I do apologize about your experience and that you felt this way. We will address your concern and please visit us again whenever you are in the area.

New York City, New York
Reviewed 6 February 2015

We knew coming in that the property was undergoing construction due to renovation of the lobby and public areas. You enter the hotel through a side door and check in was located in a converted room. The front desk staff seemed rattled and unprepared to assist the rush of guests who arrived at the same time (~ 5pm on a...

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Helpful?
1Thank SteveI1302JZ
Woodstock, Connecticut
Reviewed 2 February 2015

Nice stay. Room was clean, quiet, and comfortable. Unfortunately, the lobby was being renovated during our stay so breakfast and check-in didn't give you that, "Wow, I'm excited to stay here" feeling. But they tried really hard to make us happy. Free water bottles at check-in and speedy service in every way. Pool was small but warm and clean. No...

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Helpful?
Thank MMBECKWITH
New York City
Reviewed 16 January 2015

There is nothing particularly exciting about this hotel, but nothing bad either. The rooms are spacious and the property clean. It is centrally located for business or vacations to Bergen County. Right on a main artery, it is easy to drive just about anywhere. Shopping, golf, and even hiking are a short distance away. Be forewarned that the location does...

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Helpful?
Thank OutWanderin
Richard H, General Manager at Courtyard Paramus, responded to this review

We appreciate that you took the time to compose a review of our hotel. Please consider us anytime you find yourself traveling to the Paramus area again.

NJ
Reviewed 16 January 2015

Major construction here....the lobby is ...well there is no lobby really. The front check in staff was friendly. I was taken back a bit when not only wasn't I given an upgrade, but I wasn't even put on the top floor. Somewhat surprising being a platinum marriott member. The rooms with the even numbers are more quiet. Good area for...

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Helpful?
Thank NJGolfVac
Richard H, General Manager at Courtyard Paramus, responded to this review

Please accept our apologies for the construction noise during the renovation. We are expecting the renovated lobby and public areas to be complete by the beginning of March 2015. We will then have expanded dining options, including dinner service at the Courtyard Bistro. Please visit us again when you return to the Paramus area.

Houston, Texas
Reviewed 3 January 2015

Staying in the area for business, I found the hotel to be clean with friendly staff. Offering free wireless and breakfast options were a plus. While not familiar with the area - I found the location proved challenging due to the divided highway - not an issue for Marriott - just for travelers trying to navigate unfamiliar territory.

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Helpful?
Thank djaungst66
Richard H, General Manager at Courtyard Paramus, responded to this review

Thank you for your review of our hotel. We are happy that you found our hotel clean and comfortable. We have a great staff who work hard each day to ensure the comfort of our guests. Please visit us again in the future!

West Greenwich, Rhode Island
Reviewed 3 January 2015

I love their beds and pillows! Staff was very helpful and professional. Easy to get to and no road noise. Pool was a bit on the small side but very clean and well stocked with towels. They are in the midst of doing lobby renovations so we did not get to experience it. One negative (in the AM) is that...

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Helpful?
Thank WGRITravel
Brooklyn, New York
Reviewed 17 December 2014

Went with low expectations but chose this hotel because of its Courtyard by Marriott affilliation. And yes, it fulfilled all of the basic requirements of clean, safe and affordable. Staff were nice, room was very comfortable. Getting out of the hotel is kind of weird. You have to leave by going around the hotel and then accessing the main road....

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2Thank Frqflier
Gorham, Maine
Reviewed 11 December 2014

I booked this hotel for a quick one night stay to see a college in the area. We didn't expect much based on the location so close to road in a busy area. We were pleasantly surprised. Everyone was friendly and professional. It was all very clean, and the rooms were a nice size for an average room. I liked...

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Helpful?
1Thank Sandy H
Richard H, General Manager at Courtyard Paramus, responded to this review

Thank you so much for completing a review of our hotel. We enjoy hearing guest feedback and it helps us to continually improve our product and service. Please come back agan to stay with us during your next visit to the Paramus area.

Henderson, NV
Reviewed 7 December 2014

The hotel is nicely located and well appointed. The lobby area is friendly and spacious offerig you a chance to relax. The Front Dek staff was nice and very helpful when I wanted too check in early finding me an open room. My ony issues is tha the room walls are very thin and you can hear most all hallway...

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Helpful?
Thank Chiefbuff
Richard H, General Manager at Courtyard Paramus, responded to this review

Thank you for writing a review of our hotel. I am happy that you found the staff to be helpful and able to assist with your early check in request. We are sorry that noise from another room disrupted your stay. Our staff will always investigate noise issues when alerted and will work to ensure that you have a quiet...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Courtyard Paramus

Address: 320 Route 17 North, Opening in April 2008, Paramus, NJ 07652
Region: United States > New Jersey > Paramus
Price Range: $182 - $330 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Paramus 3*
Number of rooms: 154
Reservation Options:
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Also Known As:
Courtyard By Marriott Paramus Hotel Paramus
Paramus Marriott
Paramus Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Paramus staff and other travellers.
6 questions
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Questions? Get answers from Courtyard Paramus staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room in the rear otherwise you get an earful of HWY 17”
26MarkG, 31 Mar 2017 | Read review
“The rooms at the back are further away from the road and look out into a small garden, so we'd ask for those if we came again.”
ian096, 29 Dec 2016 | Read review
“Request room at end of corridor to avoid/minimize noise.”
lmb32, 18 Dec 2016 | Read review
“don't stay up front near the road or above the front awning, we heard snow crashing down on the awning all night”
711MarkM711, 18 Dec 2016 | Read review
“ask for rooms that are not on the highway”
patrickgK7870CT, 6 Nov 2016 | Read review
5 of 5
Courtyard
US$199* /night
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HotelQuicklyUS$246
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Prices are for 1 room, 2 adults
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